Signature Mazda

Comfortable efficient experience There were no issues and considerations for price and add ons were taken seriously to create a fair deal for everyone. Would recommend this dealership There were no issues and considerations for price and add ons were taken seriously to create a fair deal for everyone. Would recommend this dealership to others. More

Quality Service The salesman was very patient and friendly. He was willing to answer many questions and sat with us for a long time to negotiate a deal. He wasn’t pus The salesman was very patient and friendly. He was willing to answer many questions and sat with us for a long time to negotiate a deal. He wasn’t pushy like salesmen usually are. I was happy with the service. The rest of the staff were also friendly and professional. More

Great curtimer service Thanks to Corinne at Signature Mazda at the Richmond Automall for helping me out yesterday. I had a fantastic customer experience. you went above and Thanks to Corinne at Signature Mazda at the Richmond Automall for helping me out yesterday. I had a fantastic customer experience. you went above and beyond. More

Very Professional and Friendly service Just purchased a used vehicle and was impressed with the awesome service from all personnel encountered who helped me get a deal within my budget. The Just purchased a used vehicle and was impressed with the awesome service from all personnel encountered who helped me get a deal within my budget. The sales assoicate worked very hard to find me a deal on a vehicle within my budget and I was very happy with the result. Aaron was conscientious, friendly and polite and made us feel like valued customers even though we were shopping for a used vehicle. Even the after sales service by Alicia was something that I expected would be for new car buyers but again we were treated so well. More

Friendly service and a great deal I needed to replace my trusty 2007 Mazda 3, and decided to return to Signature Mazda to buy a new one. My wife and I were helped by William Li. He w I needed to replace my trusty 2007 Mazda 3, and decided to return to Signature Mazda to buy a new one. My wife and I were helped by William Li. He was very friendly and helpful, and gave us a really good deal, including a loyalty discount which covered the cost of some transmission repair work on my old Mazda. After the sale, he guided us through all the features of our new car in a very efficient and instructive way. I would highly recommend asking for William by name as he gave us sterling service. Everyone we dealt with at Signature Mazda was first-rate -- sales, service, financial, and insurance -- all were super friendly and super helpful. I expect that when I need a new car 10 years from now, I'll go right back to Signature Mazda and ask for William to sell me another Mazda 3. More

I had to come in for a recall on the hatchback lift hinges Because when I came in the service desk said it would take about 1.5 hours. I told them I had to sit and wait and they fast tracked it for me and it w Because when I came in the service desk said it would take about 1.5 hours. I told them I had to sit and wait and they fast tracked it for me and it was done in 15 minutes.. I was delighted. More

Great Service Service was great and I was helped immediately. Car wash wasn’t good. Lol just smudged dirt. Pricing for regular maintenance was expensive. Labor was Service was great and I was helped immediately. Car wash wasn’t good. Lol just smudged dirt. Pricing for regular maintenance was expensive. Labor was $200 for an hour. Glad it was just tire rotation and oil change. Cheers More

Quality Service Corrine had helped me and although I was there for about 5 hours, Corrine always updated me and checked in on me as well. The chip repair specialist w Corrine had helped me and although I was there for about 5 hours, Corrine always updated me and checked in on me as well. The chip repair specialist was a perfectionist and made my dent look non-existent. Pleased with overall service. More

Excellent service Excelent service... fast and good recomendations, just took 1 day to get the car, and less than 10 minutes to get the credit aproved! Awesome, thanks Excelent service... fast and good recomendations, just took 1 day to get the car, and less than 10 minutes to get the credit aproved! Awesome, thanks More

Sean provides excellent customer service He is knowledgeable and provide excellent customer service. I was able to have my car back by the end of the day (there were several areas that need He is knowledgeable and provide excellent customer service. I was able to have my car back by the end of the day (there were several areas that need to be fixed and repair) . More