Signature Mazda
Richmond, BC
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2,100 Reviews of Signature Mazda
Amazing customer service It was my first time at signature Mazda and I had a great experience. My sale rep, Justin Kim, was very knowledgeable and was able to answer all my qu It was my first time at signature Mazda and I had a great experience. My sale rep, Justin Kim, was very knowledgeable and was able to answer all my questions. He was able to find the perfect car for me that met all my needs. I was very impressed and would highly recommend to my friends and family. More
CX-3 Service Took the car for its scheduled service, all was fine, staff friendly. Work was completed within the estimate given. Only criticism is the coffee is me Took the car for its scheduled service, all was fine, staff friendly. Work was completed within the estimate given. Only criticism is the coffee is meh! :-) More
Warranty My CX-5 had play in the driver's power seat track. The service adviser took care of the warranty issue by advocating on my behalf with Mazda Canada. My CX-5 had play in the driver's power seat track. The service adviser took care of the warranty issue by advocating on my behalf with Mazda Canada. Good overall service. More
Beat experience we have had! We have leased from Signature Mazda for many years now but this was by far the best experience we have had. Each person we dealt with was courteous an We have leased from Signature Mazda for many years now but this was by far the best experience we have had. Each person we dealt with was courteous and very knowledge. Everything was highly efficient. Thank you! More
Great Sales It was a satisfying shopping experience. She has skilled business ability, and intimate service. She can answer all my questions and give me a lot of It was a satisfying shopping experience. She has skilled business ability, and intimate service. She can answer all my questions and give me a lot of help. If I have a chance, I will choose her again. I am very glad to recommend her to my friend. More
No problems here at all Ease of Appointment making. My service advisor, Corinne Stade,l was excellent. She was calm, informative, knows her stuff, keeps one up-to-date on wha Ease of Appointment making. My service advisor, Corinne Stade,l was excellent. She was calm, informative, knows her stuff, keeps one up-to-date on what is happening. I felt as if I was in good hands, could sit back and do the work I had brought with me, knowing that she wold let me know if anything was amiss. More
Happy Great dealership that helped me find my car, would recommend to other people. In fact, I did recommend it to a coworker, and he went the weekend after Great dealership that helped me find my car, would recommend to other people. In fact, I did recommend it to a coworker, and he went the weekend after. More
very friendly and efficient service Received a reminder email regarding the scheduled service appointment. Call dealership and answered promptly. On the appointment day, I was offered th Received a reminder email regarding the scheduled service appointment. Call dealership and answered promptly. On the appointment day, I was offered the courtesy car service which is great. I did not get the same service from BMW or Honda. The service completed as promised. I have no issue at all. More
welcoming and efficient The Service Center is excellent. When I ask the questions about the coverage of insurance for my CX3, I was directed to the receptionist whom I feel n The Service Center is excellent. When I ask the questions about the coverage of insurance for my CX3, I was directed to the receptionist whom I feel not friendly and helpful at all. She directed me to call the manager without giving me more details and did not tell his name and his availability, which are very disappointing. More
Excellent Customer Service (Above & Beyond) Had the pleasure of meeting Chanella when I brought my car in for service yesterday. She was very accommodating the moment I stepped in and she addre Had the pleasure of meeting Chanella when I brought my car in for service yesterday. She was very accommodating the moment I stepped in and she addressed my concern from my previous visit as my seat wasn't clipped onto the frame when I brought it in prior. Overall, she treated me like a friend and she was so friendly and welcoming that it made my experience at Mazda amazing. Jeff Liu was also there to greet me when I picked my car up. The reason why I remember him was because of his memorable service he provided me when I purchased my Mazda3 in March of 2018. Jeff is a very friendly gentleman with a very caring personality and I really enjoyed doing business with him. This dealership is one of my favorites! Please keep it up! More











