Sherwood Park Hyundai

Stellar and Incomparable Customer Service! I went to two other Hyundai dealerships (Rivercity and West Edmonton) looking to buy a Santa Fe. I was leaning towards one deal except the dealership I went to two other Hyundai dealerships (Rivercity and West Edmonton) looking to buy a Santa Fe. I was leaning towards one deal except the dealership was so focussed on closing the deal right there and then rather than listening to me as I wanted to sleep on the offer first -- a huge turnoff. Might I add, they were also sly with their words considering me to not be a "serious buyer" So, I decided to check out Sherwood Park Hyundai. Deep greeted me at the door and was very calm and professional. He genuinely listened to me and my situation with the other two dealerships. He looked at what my viable options were and suggested what he thought was best for me. I felt no pressure at all to close the deal from him. If anything, his patience made me want to make a decision even sooner. He got me very close to what I wanted to pay for vehicle and even took me to the registry himself to get it registered. Deep really knows his stuff and made sure I understood what I was buying and how to use it. Also, when I came back to pick up my new vehicle, he went through the inspection with me and even showed me how to work all the features of my car. I walked out of there with a brand new 2016 Santa Fe that I knew how to use and I could not be happier. Overall, an amazing experience! What ultimately earned my business was this dealership's customer service. Not once did they brag or use it as a marketing tool, they simply just delivered great and personable service. I highly recommend this dealership and suggest you get a hold of Deep to help you out. He is knowledgeable, unbiased, generous, and hard working. You won't be disappointed! More

Good deal Came in with a good idea of what I wanted left with exactly what i was after. I came in with a trade in and got a good deal on the trade. Came in with a good idea of what I wanted left with exactly what i was after. I came in with a trade in and got a good deal on the trade. More

Went in expecting to not be able to buy My salesperson, Rose Marie, introduced me to the Veloster and I thought wow, with my bankruptcy I would never be able to get into one of those. She sa My salesperson, Rose Marie, introduced me to the Veloster and I thought wow, with my bankruptcy I would never be able to get into one of those. She said, "Hang on!" and went to grab Robin. They explained to me that I qualify for the credit rebuilding program. I was just about in tears right there. Then the next day I come back to bring a void cheque and Brad is vibrating with excitement. He tells me he gets me a better interest rate with Scotia down 10 percent from what I thought I would be at!!! Doug took over from there and was super organised.. Kudos!! I will be back in a year to trade up from 2012 Hyundai Veloster to something newer!! Thanks guys!! More

100% Satisfied Dave was amazing. I came in with a bad taste in my mouth about my past experience with the old service manager. Dave talked to me like a human and exp Dave was amazing. I came in with a bad taste in my mouth about my past experience with the old service manager. Dave talked to me like a human and explained the process here about servicing and now I am happy again and will be back More

Just as good second time around My first experience with this dealership was in November 2015 when I purchased a 2016 Elantra GT Limited for my wife. It was the best car buying exper My first experience with this dealership was in November 2015 when I purchased a 2016 Elantra GT Limited for my wife. It was the best car buying experience that I had encountered. I recently decided to replace another vehicle with a 2016 Genesis and based on my earlier experience, I decided to approach Sherwood Park Hyundai a second time. I was not disappointed. They came shining through yet again. Great to deal with and highly recommended. I dealt with both Kevin and Robin and they were both excellent from start to finish. More

Good deal! This was my first time purchasing a vehicle at Sherwood Park Hyundai. Rosemarie was great to deal with. She is a very pleasant lady and made this a s This was my first time purchasing a vehicle at Sherwood Park Hyundai. Rosemarie was great to deal with. She is a very pleasant lady and made this a stressless experience. In the end I ended up with the car I wanted and the dealership and I settled on a good deal. I would recommend this dealership to family and friends and I would also recommend they speak with Rosemarie! More

Great customer service Armin was really helpful. We had a great experience at this dealership. They explained things that we understood. Out of most of the dealerships we fo Armin was really helpful. We had a great experience at this dealership. They explained things that we understood. Out of most of the dealerships we found Sherwood Park Hyundai the best for customer service. More

Wonderful. Everyone was very friendly and helpful. Everyone at the dealership was wonderful to deal with and very helpful. It is the best experience I have had at a dealership. Rosemarie was my sales Everyone at the dealership was wonderful to deal with and very helpful. It is the best experience I have had at a dealership. Rosemarie was my sales associate who handled my deal. When she had something come up and was unable to do the delivery of my vehicle with me Armin took care of the delivery of the vehicle for me. Everyone was very helpful and friendly. More

Take our word for it! We had a handful of vehicles that we were interested in. All of them different makes, so I had to hit as many dealerships as possible in order to try We had a handful of vehicles that we were interested in. All of them different makes, so I had to hit as many dealerships as possible in order to try to compare the vehicles to one another while all the details were fresh in my mind. Yes, Hyundai had the best vehicle that fit our wants and needs, but it wasn't what made our experience there exceptional. We were greeted immediately and made to feel relaxed. -Not asked to throw out payment numbers, trade-in info and DNA samples to go for a test drive. :) Rosemarie, our sales person, possessed a down to earth character and calm demeanor that told us that here the car will sell itself and she will do all she can to make it a smooth transaction. Unfortunately, my husband was unable to join me that day, so she offered for us to take the car home and have him see it after hours when he was able to. We took an additional day to determine if now was the time for us to purchase, and were very appreciative that we were not bombarded by phone calls or managers desperate to get our business within the hour. When we did decide to go ahead, Rosemarie came in on her days off to make sure everything was seamless and all the requirements were met. Sherwood Park Hyundai went above and beyond to track down the exact model we wanted. They even had a truck swing by the dealership and drop in off en route to another dealership. Additional thanks to Brian Robb and Doug Trieu in financing, as well as Scott Hourie and Robin Do in management. We love our vehicle and will be back! More