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Sherwood Park Hyundai
Sherwood Park, AB
662 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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662 Reviews of Sherwood Park Hyundai
February 12, 2018
Fantastic service Everybody I dealt with at the dealership was efficient and friendly. I will definitely return for any future service needs. My sister also bought a ve Everybody I dealt with at the dealership was efficient and friendly. I will definitely return for any future service needs. My sister also bought a vehicle here and had nothing but good things to say. More
by Chemguy
Employees Worked With
Peter Kosson
January 31, 2018
Highly Recommended I live in Fort McMurray but there isn't much selection up here for cars, so I was searching around Edmonton dealerships online. Buying a vehicle while I live in Fort McMurray but there isn't much selection up here for cars, so I was searching around Edmonton dealerships online. Buying a vehicle while living in another city can be daunting, but Josh gave me all the information I needed, and was extremely helpful every step of the way without being pushy. As I wasn't able to view the car in person or come in beforehand to discuss financing, they were able to give me accurate quotes for prices and rates for the multiple inquires I had. I was able to get a great deal and never had to deal with the "high pressure sales tactics" I've experienced at other dealerships. Would definitely recommend Josh and Sherwood Park Hyundai to my friends and family. More
by Evan
Employees Worked With
Robin Do, Josh Heary
January 29, 2018
Unparalleled customer service, Came in looking for a nice car with a wicked deal and Josh was the man he awnsered all questions I had with no hesitation and precise knowledge and re Came in looking for a nice car with a wicked deal and Josh was the man he awnsered all questions I had with no hesitation and precise knowledge and really sold me on my dream car. Highly recommend him to any and all friends looking at the hyundai alternative More
by Tw
Employees Worked With
Josh Heary
December 27, 2017
High pressure sales, misleading finance So yes I bought a new car, Biggest mistake and regret. Went in on Dec 20th to test drive and Elantra GT hatch back as I have 2 children and a dog. So yes I bought a new car, Biggest mistake and regret. Went in on Dec 20th to test drive and Elantra GT hatch back as I have 2 children and a dog. After a brief discussion with finance and sales I was informed that with poor-ish credit I could only get a Sonata sedan. One 10 minute test drive in the Sonata and a hour or so later and I am wondering what I have done as I drive away from the dealership with the Sonata I could not afford. Been trying desperately ever since (in person and by phone and email) to return the car and cancel the deal. While in tears I was told (off the record) to just drive it till it is repossessed and take my cash back ad buy a beater car. I just traded my beater in for pennies to get a new car. Which they sold before I could get my stuff out of the car! Frustrated at the finance directors unwillingness to take the car back after 1 week of trying to return it. Finally I just left the keys, the cash back check and the Sonata at the dealership. I waited, outside, for 25 minutes while a cab came to drive me home. No one had offered to call me a cab as I had no way home as they already sold my trade in before I got to empty out my stuff. The long of the short is I screwed up, I bought a car I did not want and could not afford it record time. So I am very, very unhappy with my purchase and it will haunt me the rest of my life 1st new car purchase too. More
by Brendan44
Employees Worked With
Brad Slywka, Brian Robb, Josh Heary
October 28, 2017
Quality service I was very pleased with the speedy service & work done at this dealership. Would recommend this dealership for sure. Excellent work. Will be back for I was very pleased with the speedy service & work done at this dealership. Would recommend this dealership for sure. Excellent work. Will be back for any work I will need done. More
by Alettagirl
Employees Worked With
Peter Kosson.
October 12, 2017
Won't do as promised. On August 9 2017 I visited this dealership and purchased a 2016 Volkswagen .n As I was negotiating I specifically asked salesman Trevor Bellows if it On August 9 2017 I visited this dealership and purchased a 2016 Volkswagen .n As I was negotiating I specifically asked salesman Trevor Bellows if it included 2 keys which I was assured it did.Once they had my money I was handed 1 key and it has been 10 weeks and 9 phone calls of excuses and put offs now Trevor has stopped responding to my messages. I have also spoken to his sales manager Robin on 2 occasions about this matter, but not once has anyone from this dealership gotten back to me..Very disappointing experience. More
by Alan1
Employees Worked With
Robin, Trevor Bellows
September 25, 2017
"Not Warranty" response 1st issue with new car after 2 weeks We bought a new Sonata mostly for my wife to drive. Two weeks after purchase my wife took it to the service department with a minor problem which the We bought a new Sonata mostly for my wife to drive. Two weeks after purchase my wife took it to the service department with a minor problem which the service manager determined was "wear and tear" and not covered by warranty. After I posted a snarky review on dealer rater the sales manager reached out to us and agreed with me that the defect probably had been that way when it left the dealer. The car is scheduled to go in for repair and a complimentary oil change after this review goes live so hopefully all will be resolved due the intervention from the sales department. More
by OldGuy
Employees Worked With
Trevor Bellows
September 22, 2017
Hidden fees I reached out to this dealership with a simple request - I want your best deal without having to negotiate. The internet sales manager agreed so I wen I reached out to this dealership with a simple request - I want your best deal without having to negotiate. The internet sales manager agreed so I went in. But that's not how it went. After having to negotiate the price I then found out about the doc fees only at the time of signing the deal with the finance manager. AMVIC says the dealer must disclose all fees during the negotiation process. The general manager did not respond to my emailed concerns so I assume he doesn't care that I am an unhappy customer. I wish I had just left when I realized I would have to haggle over price. More
by Regretful buyer
Employees Worked With
I prefer to not name staff members' names, Brian Hickey
September 08, 2017
Garbage If I could give a minus rating I would. Went in bought a truck in October. Was phoned a couple weeks ago with the ability to refinance it with lower p If I could give a minus rating I would. Went in bought a truck in October. Was phoned a couple weeks ago with the ability to refinance it with lower payments and interest rate. Great too bad a week after I signed the papers they tell me that it inst going to work. Shady sales shady finance overall greatly disappointed. They backtrack on all of their promises make you sit for hours to receive nothing. Will never be back and will tell all of my friends and family over all my social media platforms to never go there for anything. More
by aaron
Employees Worked With
Brian Robb
August 28, 2017
Excellent service This Dealership is all about helping the customer find the right car. The sales people are very friendly, and helpful. Matthew did a great job finding This Dealership is all about helping the customer find the right car. The sales people are very friendly, and helpful. Matthew did a great job finding the right car for me. More
by Heidi
Employees Worked With
Brad Slywka, Douglas McDade, Brian Robb, Matthew Pauls
