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Sherwood Park Dodge Chrysler Jeep Ltd

Sherwood Park, AB

4.1
504 Reviews

230 Provincial Ave

Sherwood Park, AB

T8H 0E1

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504 Reviews of Sherwood Park Dodge Chrysler Jeep Ltd

March 11, 2016

Dishonest and disingenuous Based on my experience and other stories I have since herd about this dealer I would be willing to bet the positive reviews here were either paid for More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul O'Mara, Matthew Lakusta , Rebekah Letkeman, Alan Wack
Apr 05, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

Hi Bobbie – Sorry to hear that you were so unhappy with our dealership. Although we obviously feel different than you, this forum is for expressing your point of view. I would, however, like to call out one of the points in your review. You named our salesperson ‘Steve Kachkan’ in your negative review. Steve had absolutely no involvement with your situation. He innocently greeted you in our showroom when you came into the dealership a couple of weeks after your initial purchase. This in itself seems to speak to the unreasonable opinion you have of our dealership. The others you listed in the negative review do not lie, overcharge, or fabricate stories. The employees you named are all quality people, respected in their community – with great families. I think a personal attack on them was unjust. As for the rest of your issue in dealing with Sherwood Dodge, I would have to just say that there are two sides to every story. I am disappointed that you felt this way after our genuine effort to help with your situation. Alan Wack – General Manager.

Apr 05, 2016 -

BB responded

Actually, my encounter with steve was 5 days after the initial purchase not a couple weeks. We booked an appointment with him and when we arrived he claimed he wasnt told of this, and then he said he did not have time for us as there were "paying customers" present. If his story is otherwise then it sounds like hes lying to you too.

March 09, 2016

Awesome salesman and service We have brought any vehicles from brad and have sent a few friends to see him too. They were so pleased with the brad. Other places are pushy and th More

by Truck guy,randy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hill, Brad McDonald
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

It has been a pleasure assisting you and your friends time and time again. We appreciate you sharing your review with us and we look forward to assisting you again in the future!

March 09, 2016

Got me exactly what I wanted Got me exactly what I was looking for. A pleasure to deal with. Made sure every detail was looked after before I left! And most importantly made sure More

by Grand Cherokee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hill, Brad McDonald
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

Thank you for sharing your review with us. We are happy to hear you got exactly what you were looking for and every detail was looked after!

March 05, 2016

Quick, easy, and within my budget! I was referred to Sherwood Park Dodge by a friend, and they lived up to their reputation. Brad was able to help me out in finding the exact truck I wa More

by Cole-Morland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad McDonald, Amanda Lakusta
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

It is awesome to hear your referral was a great one and we were able to assist you in finding the exact truck you wanted at the price you were looking for. Brad and Amanda will appreciate your kind remarks you've shared with us. Thank you for sharing your review and the excellent experience you've had.

March 03, 2016

Absolutely Amazing!!!!!! Dale Buchner was amazing. No BS. The only dealership where I could just take it for a test drive by myself. No one breathing down my neck. Very knowle More

by Little Red Truck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Buchner, Andrew Stennett
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

We are glad Dale was able to provide you with an amazing buying experience. He loves making purchasing vehicles easy and it is fantastic knowing he's continued to do just that. Thank you for sharing your review with us!!

March 02, 2016

Amazing Brad McDonald was so amazing with helping get me and my family in to something we all loved!!! He also made sure that I was comfortable driving what More

by Leemac589
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Letkeman, Brad McDonald
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

Thank you for the review! It is great to hear you and your family are loving your new vehicle. Brad will appreciate you sharing your review with us.

March 01, 2016

Excellent Jeep I am completely satisfied with my new Jeep purchase. I custom ordered it and it arrived a month early and the exact price quoted to me. Thanks Brad. More

by Smwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad McDonald
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

It is great to hear you're completely satisfied with your Jeep. It was a pleasure helping you get your new Jeep and even better that it came early! Thank you for sharing your review with our team and giving us the opportunity to assist you.

February 24, 2016

Above and beyond. Our company was in the market for two new trucks to start replacing our currently ageing fleet. Knowing that there are numerous dealerships around to More

by Three Seasons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hill, Gary Hill
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

Thank you for giving us the opportunity to assist you and your business with purchasing a new fleet of trucks! It was our pleasure making this process as easy as possible for you. Gary and Jason strive to provide amazing customer service to everyone who walks through our doors and glad they were able to assist you in every way possible. Our team appreciates your continued patronage and looks forward to helping continue growing your fleet. Thank you for the astounding review, do not hesitate to contact us if you have any questions!

February 24, 2016

AAA+++ no BS Dealership Brad was excellent to deal with thru email and face to face at the dealership. Saved me lots of time and listened to what i needed. I loved his no BS More

by jarrod38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hill, Brad McDonald
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

Thank you for the review. Brad loves going above and beyond for his customers and it is great to hear he has continued to do so for you!

February 22, 2016

Pleasant and very good!! Would recommend Sherwood Dodge!! Hands down. They are professional and go above and beyond. Brad was true to his word and you can't ask for better. More

by Grand Cherokee !
Recommend Dealer
Yes
Employees Worked With
Jason Hill, Brad McDonald
Mar 10, 2016 -

Sherwood Park Dodge Chrysler Jeep Ltd responded

Thank you for the recommendation!

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