Sherwood Park Chevrolet - Service Centre

Always easy to book appointments and communication through text message is so efficient! They really take customer relations seriously and go out of their way to make you feel a part of their team - t through text message is so efficient! They really take customer relations seriously and go out of their way to make you feel a part of their team - their hospitality has always been nothing but stellar!!! It is the reason I go out of my way to have them service my vehicle. I have a toddler and they always take the time to greet him and interact with him (it appears genuine which I appreciate). Jennifer is always quick to greet you when you arrive in the service bay even if you are there to see a different advisor and she is very prompt with her communications. Easy to deal with and is thorough when going through paperwork. Really appreciate the extra care she takes to make the service experience less stressful. Thank you! Usually an Uber is set up for shuttle service but this time I was driven home and picked up by one of the dealership's shuttle drivers...really appreciate the welcoming demeanour and the friendly conversation. Again, a welcomed surprise when I didn't even have to wait for the ride. Overall this dealership goes above and beyond to make the customer feel important and looked after. More

Have a service/ inspection done nov 10 2022. I ve never felt more ripped off. Inspection is done according to the service intervals. They changed me for a wheel alignment that wasn't needed I ve never felt more ripped off. Inspection is done according to the service intervals. They changed me for a wheel alignment that wasn't needed .it's the 1st alignment inspection since i got the truck, it should be parr of service package. But it's not so they can make 160.00 vehicle doesn't even have 40 thousand km on it. They changed for window chip seal even when I have purchased a protection package, supposedly it was to be covered but charged for still. They changed me for asking if the paint that's peeling off front end is covered by warranty or protection package. They charge you for anything that you bring up as a concern. I bought the truck from here new expecting to get good service but all I have is grief. Salesman says he will help then won't even respond to test or email. I will be purchasing a few more new vehicles but from someone else after the way I have been treated. If you're looking for good service and a place that you feel is looking after you then look somewhere else. More

The staff and mechanics were wonderful. I drove in stressed with an unexpected vehicle issue and they were friendly and sympathetic. My vehicle was ready for pick-up the next day. So apprec I drove in stressed with an unexpected vehicle issue and they were friendly and sympathetic. My vehicle was ready for pick-up the next day. So appreciate the support. More

Service sucks never fixed right and if they mess up they don’t own it. As different dealership found the error with video proof. Sherwood said nope wasn’t them even tho they were the only ones to work on th don’t own it. As different dealership found the error with video proof. Sherwood said nope wasn’t them even tho they were the only ones to work on the car Many problems with many different vehicles out of there and they never could seem to fix them right. Buying from there is ok just don’t get work done there. I wouldn’t take my wheelbarrow there to get a flat fixed. More

Friendly staff and efficient service center. Definitely happy with my choice in dealing with SP Chev. Definitely happy with my choice in dealing with SP Chev. More

Express oil change department was very efficient. The staff communicated well and answered all the questions I had about my vehicle. I will definitely return for my next service. The staff communicated well and answered all the questions I had about my vehicle. I will definitely return for my next service. More

This Quick Lube is very good. They are always very thorough and nice to deal with every time we come in. Thank you! They are always very thorough and nice to deal with every time we come in. Thank you! More