Sherwood Park Chevrolet - Service Centre

I dropped off my vehicle, filled out the service for a new windshield, received a phone call for pickup. Shawna was courteous, helpful and efficient. new windshield, received a phone call for pickup. Shawna was courteous, helpful and efficient. More

My name is Troy Haymour and I am a Realtor with Remax Real Estate and put above average kilometers on my vehicle's. I met a service manager Greg Mielke at a home renovation show where he told me he worke Real Estate and put above average kilometers on my vehicle's. I met a service manager Greg Mielke at a home renovation show where he told me he worked for Sherwood Park Chevrolet. This opened the doors for me to rant about the terrible service I received at another dealership on everything from a 3 week wait to get my vehicle in to bringing the vehicle home and still having un-resolved issues. I had told Greg I was going to just get rid of my Escalade as the warranty was up soon and the other dealership originally told me I could only bring it to them. Greg convinced me to give his dealership a try and that can work with any ones warranty. My first phone call to his dealer ship I reached Sandra Scarth a service advisor. When I asked what date I could get my vehicle in I was surprised when she said "how is tomorrow?' Then followed by do you need a loaner vehicle. I was a little taken back as the other dealership had never asked this and when I asked them, was told we don't have any that we can send out. Having kids its tough being with out a vehicle, as I have to drive clients around and my wife has to drive our kids back n forth to school. After dropping my vehicle off in the morning I was given a call by the afternoon from Sandra telling me not only the issue that I brought my vehicle in for, but numerous others. Surprised as the other dealership had an opportunity to fix these when I had my vehicle in just weeks earlier. She said Greg was assisting his mechanic and looking to see if these items were covered by my warranty. Again astonished thinking what dealership goes out of their way to try to get your mechanical issues covered by the warranty so that you don't have to pull money out of your pocket. None that I had used in the past. I actually then got a call from Greg telling me he had got most of the issues including the issue I brought it in for covered by my warranty. I had got a call a little later in the day saying all my issues were fixed and could pick the vehicle up. I had before bringing the vehicle to Sherwood Park Chevrolet called my other dealership to see if i could get an extended warranty to which I was told no. Funny as before going to pick my vehicle up, I asked Greg about extending my warranty and Greg had put me in touch with their warranty department. I was able to purchase an extended warranty plan for my vehicle and make monthly payments on it with no interest. This allows me to keep my vehicle with out the worry of costly mechanic bills longer, great financial sense. My experience with this dealership has blown my mind and exceeded above and beyond what any other dealership has done for me in the past years. Its nice to know their are people that enjoy what they do in helping people with great service and truly care about a customer having a great experience. I urge everyone to give Sherwood park Chevrolet a try. They over deliver and will make your experience as pleasant as possible. Thanks again to Greg, Sandra and the others for the great service. You've gained a new customer. More

GREAT SERVICE ALL MY PROBLEMS WERE ATTENDED TO AND A GREAT SERVICE ALL MY PROBLEMS WERE ATTENDED TO AND A VEHICLE WAS PROVIDED FOR ME I AM A BUSINESS OWNER AND EFFICIENCY AND PROFESSIONALISM IS IMPORTA GREAT SERVICE ALL MY PROBLEMS WERE ATTENDED TO AND A VEHICLE WAS PROVIDED FOR ME I AM A BUSINESS OWNER AND EFFICIENCY AND PROFESSIONALISM IS IMPORTANT TO ME SHAWNA CONTINUOUSLY EXCEEDS MY EXPECTATIONS. CHEERS! More

The process of buying a new vehicle was not an enjoyable experience ,thank god Shawna in service works there , she was so helpful and and pleasure to talk to ,helping me work out these issues with a 2014 si experience ,thank god Shawna in service works there , she was so helpful and and pleasure to talk to ,helping me work out these issues with a 2014 silverado , the staff are very friendly But the overall process was a complete hassle More

I actually look forward to bringing my Chevy Trax for servicing. I know that they take good care and make sure that I am completely satisfied with the work that has been done. Shawna Bilozyr-Sitek in the servicing. I know that they take good care and make sure that I am completely satisfied with the work that has been done. Shawna Bilozyr-Sitek in the Service department always meets me with a smile and makes my visit to the dealership worry free! More

Best service EVER!!! Highly recommend Sherwood Chev and Sheila Wilson and Sandra Scarth are amazing to deal with. I needed a new transmission and these two made sure I had a car to drive and were unbelieva Sheila Wilson and Sandra Scarth are amazing to deal with. I needed a new transmission and these two made sure I had a car to drive and were unbelievably helpful. Will never go anyplace else. More