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Sherwood Park Chevrolet - Service Centre

Sherwood Park, AB

4.3
258 Reviews

258 Reviews of Sherwood Park Chevrolet - Service Centre

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July 26, 2024

Good staff, however over priced, I brought in my own parts and fluids to have installed and put into my vehicle, CV axel and transmission fluid and they charged me 1200$ to do a transmission drain and t More

by Sean Marcotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynn Dear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sherwood Park Chevrolet responded

Hi Sean, we are disappointed to hear of your dissatisfaction with our service department. We have relayed your message to management for review. Thank you for leaving us your feedback.

July 25, 2024

I recently had service done at the dealership. I was extremely disappointed that there was a $180 charge to diagnose the vehicle. It was a shift to park issue and the diagnosis ended up being clos More

by j_branter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawna Bilozyr-Sitek
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

When I contacted them to get an appointment, I was able to make an appointment right away. Once my vehicle was in at the service shop, they quickly installed the items I wanted on my new truck. The servi More

by Brian H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron VanderVeen
Jul 25, 2024 -

Sherwood Park Chevrolet responded

Thank you for the review, Brian! We're happy to hear about your positive experience!

May 03, 2024

Good service department helpful and friendly good service, helpful, and friendly, good service, helpful, and friendly More

by Joe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bertin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Sherwood Park Chevrolet responded

Thanks for your review, Joe!

April 21, 2024

My service representative was completely understanding of my request and with no hesitation of my quoted cost of the work that was required. Everything was completed in a timely fashion. Just love the opport More

by ob1kenopic@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Bilozyr-Sitek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Sherwood Park Chevrolet responded

Thank you for your great review! We are so happy to hear it. Come back again anytime!

April 16, 2024

Everything was good except when they said they were going to fix everything they forgot to inform us about not having a part and we didn't even know if they had ordered the part, we finally got a call about More

by R V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Derejko
Apr 16, 2024 -

Sherwood Park Chevrolet responded

Thanks for your review! We will definitely use this feedback to improve our future customers' experiences!

April 11, 2024

Friendly and very polite staff. Unfortunately they could not duplicate my intermittent issue so my issue was not resolved. Will take pictures when it happens again and return again. More

by Darlene M.
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Scarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sherwood Park Chevrolet responded

Hi Darlene, we really apologize we couldn't replicate the issue. If you would like to please keep in contact with us should the problem persist, we would be more than happy to get it figured out once and for all! Thanks for the great review!

Apr 11, 2024 -

Darlene M. responded

I have returned with the issue and pictures. This time they were great and dug deeper. Codes were found, connections checked and a new part ordered. The part should be in soon so hopefully the issue will be fixed. David Derejko was my service consultant this time and was excellent.

April 10, 2024

I’ve had the a few things on my older Chevy worked on by this dealer and have been treated very well. I find them to be respectful and up front and have no issues recommending them to anyone. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (service advisor) #8656, Service Tech#9886
Apr 11, 2024 -

Sherwood Park Chevrolet responded

Thank you for leaving us a wonderful review! We are so happy you are satisfied with your visits here!

April 05, 2024

Faith is knowledgeable and wonderful to deal with. I’m happy to bring my truck back for regular service More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Scarth-Hanlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Sherwood Park Chevrolet responded

Thanks for leaving us such a great review! We are glad to hear you trust us with your truck!

March 27, 2024

Visiting Sherwood Park from southern Alberta and needed oil change for my 1 ton diesel Denali. Service was quick and easy. They checked both air filters and they needed to be changed. I was disappointed in More

by rsifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Aguillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Sherwood Park Chevrolet responded

Thanks for your great review, Ron! We really appreciate it.

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