Sherwood Park Chevrolet

Friendly and understanding Everytime my husband and I go into Sherwood park Chevrolet we are greeted with smiles and great energy. Our sales man Jim has taken the time to get to Everytime my husband and I go into Sherwood park Chevrolet we are greeted with smiles and great energy. Our sales man Jim has taken the time to get to know us personally and understand what both of us is looking for. Jim makes the buying a new vehicle experience not only enjoyable for my husband but also for myself More

Absolutely Amazing! This is the second New Truck I have bought from this dealer, and I will not deal anywhere else. The Staff is Professional & Friendly at the same time. This is the second New Truck I have bought from this dealer, and I will not deal anywhere else. The Staff is Professional & Friendly at the same time. I have to drive 2 hours just to get any work done, but I always look forward to my visit. I have been to several Dealers but none compare to Sherwood Park Chevrolet. More

Jim does it again! I've purchased many vehicles in my lifetime and the typical sales people I've came across simply only cares about me up until the keys are handed over I've purchased many vehicles in my lifetime and the typical sales people I've came across simply only cares about me up until the keys are handed over. After that and after they received a pay cheque, they don't care about me. Jim on the other hand is unique in the way I feel he still cares about me even after the transaction is complete. He came in on his day off to ensure everything went crisp when I picked up my car. I respect Jim and can honestly call him a friend. Great guy and works hard to make sure the entire process is as smooth as possible and for that, I will be purchasing again from him when that time comes. I haven't had any experience with any other sales person at Sherwood park chev but if they are all like Jim, then it's safe to say you have the best in class people working there More

Best Expericance Ever! I contacted serval dealers about purchasing a new car. Sherwood Park Chev was by far the fastest and most efficient at getting info back to me as req I contacted serval dealers about purchasing a new car. Sherwood Park Chev was by far the fastest and most efficient at getting info back to me as required. The people I got to meet and deal with in making my purchase from them has been the best experience ever. I brag about it to everyone, when they ask where I bought it! More

Outstanding service!! Excellent service and very hard working, dedicated employees who would not give up until I was happy sitting in the truck I wanted. (2015 Midnight Edi Excellent service and very hard working, dedicated employees who would not give up until I was happy sitting in the truck I wanted. (2015 Midnight Edition Silverado). Huge thank you to Jim, Tomas, and Heidi for their outstanding service, honestly the best and most friendly experience in my life with a dealership. I was literally in and out in less than one hour when I picked up my new truck, Jim and Heidi had everything ready to sign and complete on my arrival. Even a full tank of gas without asking! lol. Keep up the outstanding work! More

Great customer service, smooth transaction. In September 2015 my wife and I settled on buying a new 2015 Chevy Silverado and stopped into Sherwood Park Chev to take a test drive. From the moment In September 2015 my wife and I settled on buying a new 2015 Chevy Silverado and stopped into Sherwood Park Chev to take a test drive. From the moment we stepped out of our car we were greeted and welcomed into the dealership. Despite stating upfront that we were not going to buy a vehicle that day they were perfectly happy to find us a truck with the features we wanted in their inventory, fully go over it with us, and send us out on a test drive. A few weeks later when it was time to make a purchase I emailed the sales manager at Sherwood Park Chev the exact truck I wanted and asked what they could do for me. Within a couple hours we'd found a truck in their inventory that exactly matched what I wanted and settled on a price I was more than happy with. The next day I went in, signed paperwork, and arranged to take delivery on the following weekend. It was by far the smoothest new vehicle transaction I've ever had. Everyone was friendly, professional, and not once did I feel pressured to pay more money for anything I didn't want. Fabulous transaction all around, I'll recommend Sherwood Park Chev to anyone looking for a new car. More

Obsolutey satisfied The easiest of our 7 sales in purchasing our new truck from the same dealer. It seems as years go own we get treated better and better. Sherwood chev The easiest of our 7 sales in purchasing our new truck from the same dealer. It seems as years go own we get treated better and better. Sherwood chev olds treat us like family not customers . From test driving to negotiating to driving away feeling absolutely confident and comfortable with our purchase . Thank you Jim for going above and beyond! More

Truck Purchase I been uncertain for awhile about selling my 2007 tundra and switching to Chev. Reason of thinking of a GM truck is that I qualify on preferred pricin I been uncertain for awhile about selling my 2007 tundra and switching to Chev. Reason of thinking of a GM truck is that I qualify on preferred pricing as my employer is on that list (basically invoice cost). I chosen not to purchase from Sherwood GM as I had a bad experience from them before so I decided some day I would visit Sherwood Chev. Prior to visiting the dealership I had inquired online with them via email (along with some competing dealerships) requesting if they would disclose my preferred pricing via email rather then driving around visiting various dealerships (wasting my time). Zach had been replying to a couple emails and the replies were prompt and straight forward. Some other dealerships, their only reply basically was "when can you come in to visit?" Basically, the impression I had from the other dealerships was, either come visit us or don't bother me. Sherwood Chev seemed to handle the email inquiries a lot better than some of the other GM dealerships in the Edmonton area I had reached out via email, and seem not as demanding to get you into their doors to make a "deal" Now as soon as GM offered the 0% financing, I figured now was the time if I were to purchase a truck. I driven to the dealership and started wandering the lot, basically looking around at the trucks in their lots. It wasn't long until someone spotted me and greeted me to the dealership and if I could use some assistance. I requested if Zach was in that day, but he wasn't so I seen another salesman, Ian. Ian had showed me a couple trucks but the first truck he had showed me basically was the truck I wanted, so we went inside to see Chris about the purchase cost. Chris was up front about the cost of the truck and any extras the dealership can offer to "sweeten" the deal. There was no hassling on the pricing as it was the best they can do and I had compared with other dealerships on similar trucks. So I left the dealership with an idea of the cost of the truck I was interested in and there was no discussion as other dealerships just like the game of "what payments you what? how much a month you want to pay?" or trying to upsell a truck I did not want. I had the impression that the way Chis handled the deal was respectable and professional. After I got home with the purchase price info, I had a kijiji inquiry of a guy wanting to purchase my truck (I listed it fairly and had lots of interest). This guy wanted to purchase the tundra early next week and that would work with my work schedule. So after talking with my boss (wife), she was onboard with me to purchase a new truck, so I headed back to the dealership to test drive the truck. I was scheduled to work a night shift that day (out in ft sask) and the dealership did not hesitate to allow me to take the truck over night for a test drive and I was to return the truck the next day after I had woken up. I was very impressed with the truck and the Chev half ton far exceeded my expectations. So after the next week as soon as I received payment from the sale of the tundra, I called Ian to inform him I am heading to the dealership to pick up the truck. The dealership had processed the financing, detailing of the truck, and delivery very quickly ( just about an hour or so) and I was out the door with my new chev. Only complaint that I may add was there was an effort at the financing to sell a 3M package in the deal as it was hidden. I had to inform at a couple times that I want no extras of 3M, protection, or warranty. Every dealership like to sell those extras, but I had no interest in those packages and just wanted to finance the cost of the truck as it was in the offer to purchase deal. Financing seem irritated as he had to reprint an extra bill of sale as they tried to push the extra 3M protection at about a cost greater than $1000. So be very careful about the finance department selling the extras you may not be aware of. Also, Id like to comment on the service department. A day after I had the truck I went to open the sunroof only to find it did not work. I had located the fuse to swap out but that wasn't the problem, so I had to schedule a service. I called Sheila, advisor I met on the service visit on delivery of truck, and they were more than willing to fix this ASAP and done so very quick. Overall, I would recommend this dealership and who knows, perhaps in ten years I'll buy another truck from them. I own two GM vehicles that I plan on getting all the service done there as the other vehicle (Acadia) I own, the dealer I purchased from does not have a quick lube bay. The option of having a quick lube bay is very appealing in my option of a dealership to purchase from as Id like to "reward" a dealership who offer me a great deal on a vehicle, with my service needs. More

The dealership is warm and inviting. Staff are the BEST! The atmosphere is very upbeat. The surroundings are spotless! Bret was very professional, respectful and knowledgeable. He was able to answer all of o The atmosphere is very upbeat. The surroundings are spotless! Bret was very professional, respectful and knowledgeable. He was able to answer all of our questions. He was prompt and attentive. Brent was very friendly as we closed the deal. Chris was extremely friendly, yet very professional. He made the payment plan and options extremely simple. Josh is in training and was very personable. We even had the pleasure of meeting Mr. Nicholson who is very personable and kind. The entire experience was most pleasant and we would recommend them to anyone. Bret is a true ambassador for the dealership and we would recommend him in a heartbeat. Keep up the great work! The follow-up call was most appreciated! More

Don't want to sell vehicles. Normally I wouldn't do this, but I found it pretty unprofessional. Today my fiancé decided she wanted to purchase a new Chevy Trax for her new vehicle Normally I wouldn't do this, but I found it pretty unprofessional. Today my fiancé decided she wanted to purchase a new Chevy Trax for her new vehicle. I decided to take a look on Kijiji and informed them I was looking for a Trax. Kijiji then referred me to Sherwood Chevrolet, it was a little further away but I was willing to drive due to the great reviews. I filled out all of my information, and requested them to call me asap. I waited 2 hours with nothing but an automated email. After that I chatted with one of their online representatives, I informed her that I was looking to purchase today. I told them what I was looking for and requested that they either call or email me. The representative informed me that she had sent my request to the Internet manager and I would be contacted shortly. Unfortunately, 2 hours later I still hadn't been contacted. I could have called, but it seems a little weird that they didn't want to sell a vehicle. I am surprised at their lack of initiative. Either way I ended up going to Edmonton Motors and purchasing and brand new Trax today. More