Sherwood Park Chevrolet

Excellent sales and service Bought my truck from Cody in August 2015. He and the sales manager got me in the right vehicle at the price I was looking for. I went to four other de Bought my truck from Cody in August 2015. He and the sales manager got me in the right vehicle at the price I was looking for. I went to four other dealerships and this dealership was head and shoulders above the rest. Just had a service done last week and Courtney (sp?) was very professional, keeping me updated with progress throughout the time they had my truck, addressing a minor concern that I had and actually finding something (I know right? Every other dealer service I have dealt with either couldn't find the problem or would seem to guess resulting in multiple visits and no results). I have been an industrial service technician for over 15 years and I know what good service is about. Sherwood Park Chev has gained a customer for life. More

Quick and Informative I had taken my new Traverse in for her first oil change. Many staff greeted me and took the time to hear my concerns. In fact, Kyle sat in my vehicle I had taken my new Traverse in for her first oil change. Many staff greeted me and took the time to hear my concerns. In fact, Kyle sat in my vehicle and demonstrated all of the features my had that I did not know how to access. He was a very patient and well informed staff member. I felt understood and my vehicle was well looked after. Even my tire PSI was addressed and equalized. I have heard too many horror stories about women getting manipulated by fast talking dealerships. This is one I would tell all of my friends to go to for help or information. More

Fast and convenient Every time I take it there my vehicle has been ready by the end of the day. I work nightshift and It allows me to have a ride to and from the dealersh Every time I take it there my vehicle has been ready by the end of the day. I work nightshift and It allows me to have a ride to and from the dealership also because of the shuttle. Today the even washed my truck before I came to get it More

Certified Used Vehicle..... Yeah right!! Sold us a used Yukon with 75000km on it it had to be totally torn apart and cleaned do to carbon build up after a 2000km. The respected GM dealer we t Sold us a used Yukon with 75000km on it it had to be totally torn apart and cleaned do to carbon build up after a 2000km. The respected GM dealer we took it to said you would have to be blind not to see the issue with it!!! And it keeps getting better, all the fluids that are supposed to be changed at 72000km were not changed and this is right in their maintenance book, so that being said, I would never buy nothing from these crooks. And I don't want to even get started about the sale of the vehicle which was a other nightmare. Who sells a vehicle with 1 key and 2 remotes??? Oh yeah just bring it back and we will cut the key. Call and I'm told nope, not in the sales contract do its not happening. More

Unprofessional and liers salesman and finace guys I contacted Daniel greenbank last week to make an offer and a Chevy truck. Her accepted and he tranfered me to finance department to Aaren. I told him I contacted Daniel greenbank last week to make an offer and a Chevy truck. Her accepted and he tranfered me to finance department to Aaren. I told him on Thursday night that I'm taking it and make it ready for Friday and he said no problem. On Friday morning he told me he has to work on the approval and sent 5 request to credit check to 4 different banks. So I call him back on Sunday to asking to stop all this credit check and if we have a deal and he said yes again. On Monday he asked me to come to the dealer cause he had the approval so I did August 29 When I arrived he told me that the truck that I really wanted was sold on the August 21. So he wreck my credit score and lied to me. So I don't recommande those bunch of loser at all I will make a complain to Chevy Canada More

Comfortably Satisfying Experience from Start to Finish I had been in and out of the dealership on several occasions looking over inventory, asking a few questions and dodging sales staff whenever possible. I had been in and out of the dealership on several occasions looking over inventory, asking a few questions and dodging sales staff whenever possible. I basically knew what I wanted however, I just wasn't ready for repeated rounds of canned sales spiels, hearing about dealership promotions, sales gimmicks & incentives and of course the inevitable up sell with regards to extended warranties, protection packages and available financing, etc. Looking back I can honestly say meeting Jim McEwen solidified my decision to deal with Sherwood Park Chevrolet. From our initial meeting and many more that followed Jim was kind, considerate and patient. Even before there was the slightest indication I might deal with Sherwood Chevrolet Jim always treated me with respect and took time out to answer questions and ease my concerns whenever I showed up. The process was painfully slow and I'm sure at times when Jim saw me or noticed my number on the phone he wanted to run - but he didn't and in the end a deal was completed. From Parts to Finance, Management to Sales, my decision to walk into this dealership allowed me the opportunity to meet quality individuals and work directly with a Class Act in Jim McEwen. More

Very good experience! Sales staff was very helpful and accommodating during the buying process. Went in to look at one of their stock vehicles and left the same day with th Sales staff was very helpful and accommodating during the buying process. Went in to look at one of their stock vehicles and left the same day with the exact vehicle that I was looking for. My first time visiting Sherwood Park Chevrolet and I will definitely recommend this dealership to anyone who is looking for an enjoyable buying experience. More

Great deal with no pressure I gave the reading of excellence because soon as I got there I didn't feel any major pressure Jim Mcewen knew what he was talking about handed me the I gave the reading of excellence because soon as I got there I didn't feel any major pressure Jim Mcewen knew what he was talking about handed me the keys I took the vehicle out probably three times in about a week and we worked out a good deal so I would definitely go back there again :) More

Goodwill goes a long way Previously I had posted a review about a bad experience I had at Sherwood Park Chev when we required a complete transmission replacement on our vehicl Previously I had posted a review about a bad experience I had at Sherwood Park Chev when we required a complete transmission replacement on our vehicle shortly after warranty passed. My frustrations were with Sherwood Park Chev for what I felt was incompetent work provided by their service center and with GM Canada for the suspect quality of their product. This was a very frustrating process but I would like to commend the service department at Sherwood Chev for stepping up and being willing to work with me to come to a resolution that satisfied both parties. I am still not impressed with the GM vehicle we own but I am impressed how Wayne Focht was willing to go the extra distance to help smooth things out with a goodwill gesture by the dealership that helped cover some of the out of pocket expenses incurred. I wouldn't necessarily recommend GM products but I would recommend dealing with Sherwood Park Chev for the customer care they provided. More

Exceptional Customer Care Arriving at the dealership I was prepared to be bombarded by salesmen as previously experienced so many times at other dealerships. This was my first Arriving at the dealership I was prepared to be bombarded by salesmen as previously experienced so many times at other dealerships. This was my first time coming to Sherwood Park Chevrolet and I was happily surprised by the experience. Jim was respectful and a pleasure to deal with. It was as if I was talking to a friend. Kudos Jim for changing my impression of the typical car salesman. More