Sherwood Ford

Worst service ever for haveing my truck for 2 weeks ! Got a brand new engine put in and they called me to pick it up and the truck didn't move . Worst service ever !! They also tried to make me pay 400$ f Got a brand new engine put in and they called me to pick it up and the truck didn't move . Worst service ever !! They also tried to make me pay 400$ for a check engine lite on the brand new engine they had put in. The place is a joke. Would not recommend coming to This car dealership . More

Feeling much better After 2 months and much persuing of these problems to be fixed,I'm happy to say that my problems have been fixed and there's only one thing left but a After 2 months and much persuing of these problems to be fixed,I'm happy to say that my problems have been fixed and there's only one thing left but atleast they attempted to fix the problem,a special thankyou to Leo Breauer for keeping his word and following through to the end even though this wasn't your problem to begin with.Sherwood Ford you have now come through and as I read other people's reviews you have to keep at it More

Purchase a 2014 F150 Looking for a good experienced pickup. Met some great people, they had a unit I liked and we went a head with the sale. Staff and salesman were helpfu Looking for a good experienced pickup. Met some great people, they had a unit I liked and we went a head with the sale. Staff and salesman were helpful and knowledgeable. More

Best experience in years I purchased a new 2015 Ford F150 at Sherwood Ford and could not have been happier. I dealt with Luke Suvanto who is the internet manager for Sherwood I purchased a new 2015 Ford F150 at Sherwood Ford and could not have been happier. I dealt with Luke Suvanto who is the internet manager for Sherwood Ford. We worked online first to get to a price for my truck and established a price for my trade in. I was more than pleased with what he came up with considering the previous two dealers I had tried to negotiate with were either trying to trip me up or give me a ridiculous value for my trade in. I left the dealership impressed with everything at the dealership, there was no sleight of hand or underhanded negotiating tactics whatsoever. What they said is what they delivered. I would definitely deal with Sherwood Ford once again. More

brought a 2009 ford escape in for service Brought a vehicle in for service was told there was no charge. It was covered so they say. They keep it a week. Then then decided to let me know tha Brought a vehicle in for service was told there was no charge. It was covered so they say. They keep it a week. Then then decided to let me know that it was not covered and got the price of the service down to half. Not believing that at all. She gave me a lot of lame excuses as to why it took them a week to discover that they would not cover the cost. She did not give me a choice of not to have the work done all though she claimed she did. I am sure the work was already done. Sherwood Ford should have covered the cost and saved face with us. Would never own another ford let alone recommend that brand or dealership to anyone. As they say bad experiences get around faster then good. Shame on you Sherwood Ford. More

Lost in the ozone Ok this is my second try at this place because it is close to my house. Tried buying a vehicle here but there was too much bait and switch. Brought a Ok this is my second try at this place because it is close to my house. Tried buying a vehicle here but there was too much bait and switch. Brought at another dealership tried getting an oil change here and it took them 3 hours! I purchased another used Ford at another dealership and tired getting them to cut a key. I phoned them and and make an appointment with them. Hour and a half later I had to walk out to the service bay to find out what was happening as the girl in the waiting room was clueless! Service advisor was working by herself and swamped so my truck had been ready for awhile but she had not done the paperwork! Then I had to wander around the lot trying to find my truck because they didn't know where they put it! This place is the definition of lost and confused but has a captive audience in Sherwood Park so will never improve. Be prepared for unprofessional crappy service! More

???????? Great micheal wiggins was great to work with on our Purchase. Helped us out with picking a spot for supper and making sure the stuff I wanted on the S Great micheal wiggins was great to work with on our Purchase. Helped us out with picking a spot for supper and making sure the stuff I wanted on the SUV was installed at a great price! Thx More

Excellent experience Just bought our new 2015 F150 Platinum from the best dealership in Edmonton. Our sales consultant Nick Aboughouche got us everything we wanted and mo Just bought our new 2015 F150 Platinum from the best dealership in Edmonton. Our sales consultant Nick Aboughouche got us everything we wanted and more for the price we wanted to pay. They stayed past closing to insure everything was done,and we were completely satisfied. Thanks for our second buying experience here and exceptional service ...:) More

Absolute worst service possible Was called to do my 80000km service. Brought my truck in asked them to also have a look at a squeak in the dash. They had my truck for 2 full days nev Was called to do my 80000km service. Brought my truck in asked them to also have a look at a squeak in the dash. They had my truck for 2 full days never did the 80000km service and the squeak in the dash was worse and managed to scratch my steering as well. They told me it was my issue to deal with and it's my responsibility to check their work over. I asked what would make me want to come back and her answer was I don't really care if you do come back to us or not. Can't believe how unprofessional their customer service manager was More