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Sherwood Buick GMC
Sherwood Park, AB
705 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills.
We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity.
Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, 2022, 2023, & 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 AM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 705 reviews
November 23, 2021
Brett Kirkpatrick, Ryan and his team were amazing to deal with. They made buying a new vehicle completely stress free without pushing all the extras. Highly recommend them to anyone looking and will be using with. They made buying a new vehicle completely stress free without pushing all the extras. Highly recommend them to anyone looking and will be using them in future purchases! More
by delrae_r
Employees Worked With
Brett Kirkpatrick, Rylan Irving, Ryan Matiushyk
November 20, 2021
Herman and his team are professional, efficient, courteous and simply a well oiled machine. When you deal with Herman you know he has your best interest at heart every time no matter what the circum courteous and simply a well oiled machine. When you deal with Herman you know he has your best interest at heart every time no matter what the circumstance or situation. Thanks for the great truck! More
by Dave
November 13, 2021
Came in with what I thought was a mail in my tire.Found out only the bleed was corroded. No charge and a car wash!!! Awesome staff and they did not ask me if I had been there before!!! Ashley and Ryan w out only the bleed was corroded. No charge and a car wash!!! Awesome staff and they did not ask me if I had been there before!!! Ashley and Ryan were awesome in the front and Tech Kali was great as well! More
by fionabeland-Quest
Employees Worked With
Ashley, Ryan and Kali
October 26, 2021
I will not be returning for anything other than my free oil changes. Got some maintenance service done and had issues as soon as my vehicle was returned to me. I feel nickel and dimed, purchased a wiper bl oil changes. Got some maintenance service done and had issues as soon as my vehicle was returned to me. I feel nickel and dimed, purchased a wiper blade and they wanted to charge me additional $20 for labour. Drive up to another GMC dealership in Edmonton they tossed the wiper on for me, no charge and looked at my vehicle right away when I told them the issues. Walked out without paying for anything. That is service Sherwood could learn from More
by bridgette
Employees Worked With
No name , Taylor Godard, Jamie Bittner
August 27, 2021
We are unhappy with our service experience. We took our vehicle in to fix our starting issue and we had a check engine light on which we assumed was related to the starting issue. They called us and told vehicle in to fix our starting issue and we had a check engine light on which we assumed was related to the starting issue. They called us and told us why our vehicle was not starting and also told us of a couple other minor issues of a license plate light burnt out and our hood struts needing replacing. We authorized fixing the issues except the struts as they held ok for us and didn’t see the necessity of changing them out at the time. Our bill came to around $800 and we came to pick up the vehicle. We started it and the check engine light was still on. We went back in to the service department and indicated this and assumed they just didn’t clear the code. The rep checked out and said there light was on because of a miss fire and some sort of temperature issue which apparently had no relation to our starting issue. We asked why we weren’t told of this when they were going over our vehicle the first time and the service tech said we didn’t ask for us to investigate the check engine light…what??? We are not mechanics, our vehicle sometimes doesn’t start, we assumed the check engine light was because of that. Also, we didn’t ask you to look at our hood struts or license plate light but you informed us of those issues. Like I said, not happy and we will not be getting this dealership Service Centre to fix our issue and will be going elsewhere. More
by RLBurns
Employees Worked With
Taylor Godard, Greg Rohatinsky
August 26, 2021
Their sevice department is absolutely top notch, special thanks to all the four young team members and their supervisor in the oil & lube bay who helped me get at my 2007 equinox transmission dip stick whic thanks to all the four young team members and their supervisor in the oil & lube bay who helped me get at my 2007 equinox transmission dip stick which was not easy. Lots of good advice from their service team. More
by Terry P B
Employees Worked With
Other Employees :
Four young guys and girl in oil and lube bay, Rob Perras
August 20, 2021
Dealership ok people ok some don’t need to be there. Taylor soon to be sales gal very knowledgeable on product, professional start to finish, crosses her “T” and dots her I. Can’t say enough she is focu Taylor soon to be sales gal very knowledgeable on product, professional start to finish, crosses her “T” and dots her I. Can’t say enough she is focused and gets the job done. More
by jsgrove
Employees Worked With
Taylor Tuite
July 23, 2021
Do not buy a vehicle from this company! Where to start… was told my $45,500 vehicle was basically mint. I live in vernon 10hrs away from them. I went to go get my vehicle… once I got there I noticed the tr was told my $45,500 vehicle was basically mint. I live in vernon 10hrs away from them. I went to go get my vehicle… once I got there I noticed the truck was scratched horribly they gave me the fobe key only to find that one did not work. After we discussed these matters I took the vehicle home. I FOUND OUT HALF WAY TO BC I HAD ZERO BRAKE LIGHTS OR INDICATORS.. I found out the person that sold me my car was not registered to sell cars under Alberta government. I asked for a refund cause I had the 30 days they had said I had. BUTTTTT they turned around and said now I don’t have 30 days. And they don’t want to do anything about these problems. It’s been a nightmare Do not buy a vehicle from this company! Where to start… was told my $45,500 vehicle was basically mint. I live in vernon 10hrs away from them. I went to go get my vehicle… once I got there I noticed the truck was scratched horribly they gave me the fobe key only to find that one did not work. After we discussed these matters I took the vehicle home. I FOUND OUT HALF WAY TO BC I HAD ZERO BRAKE LIGHTS OR INDICATORS.. I found out the person that sold me my car was not registered to sell cars under Alberta government. I asked for a refund cause I had the 30 days they had said I had. BUTTTTT they turned around and said now I don’t have 30 days. And they don’t want to do anything about these problems. It’s been a nightmare. I have had rude texts from them been told it’s not there problem. They misrepresented me this vehicle. In my opinion at the very least the things I wanted done and should be done on a 45,500 vehicle were not done. I asked for it to be clean and it would be nice to have a key that works. And the brake lights is just terrible as they past it through an INSPECTION FOR ME WITH ZERO LIGHTS.. makes you wonder how good there mechanics are!!!. Anyway DO NOT DEAL WITH THEM. More
by Travisryp
July 23, 2021
If I could give zero stars I would we put a deposit on a vehicle and they sold it on us and pulled a bait and switch…..horrible service and they wanted us to buy a vehicle with 45000 more km on it….I would vehicle and they sold it on us and pulled a bait and switch…..horrible service and they wanted us to buy a vehicle with 45000 more km on it….I would never deal with this dealership again. And for a side note we still haven’t gotten deposit back so we will be taking things to a higher lever and disputing with Master card More
by Unhappy customer
Employees Worked With
Brett Oor
June 15, 2021
A big shout out to Robin Lenney and the service team at Sherwood Buick GMC for handling a problem on my vehicle. Took it in Monday morning and 2 hours later it was fixed. Very satisfied. Thanks Robin. Sherwood Buick GMC for handling a problem on my vehicle. Took it in Monday morning and 2 hours later it was fixed. Very satisfied. Thanks Robin. More
by Rick
Employees Worked With
Robin Lenney
