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Sherwood Buick GMC
Sherwood Park, AB
691 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills.
We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity.
Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 691 reviews
January 26, 2022
Friendly Staff, Great Atmosphere. Overall good experience as both Salesman and Finance Manager were honest and knowledgeable. Vehicle both arrived and was ready for pickup in a timely manor. as both Salesman and Finance Manager were honest and knowledgeable. Vehicle both arrived and was ready for pickup in a timely manor. More
by T&R Pihow
January 25, 2022
Excellent customer service, always provided accurate updates on our vehicles. 4th car and counting from Sh ok GMC updates on our vehicles. 4th car and counting from Sh ok GMC More
by Benji
January 14, 2022
Only gave 1 star because it won’t let you put no stars to rate them. They deserve NO stars. Had a deposit on 2 Denalis for over one month. One for me and the other for another family member. They ran credit rate them. They deserve NO stars. Had a deposit on 2 Denalis for over one month. One for me and the other for another family member. They ran credit and was approved. When vehicles arrived we were advised they would not sell to us because they thought we might export the vehicles. The Sales manager would not return my calls. I have owned many GM vehicles and am a loyal GM customer ! This has left a bad taste in my mouth. Never ever imported or exported a vehicle and my last GM vehicle was a 2018. Other family member had never before purchased a GM vehicle. Not sure how they normally treat new customers but I know this is not how they should treat people buying new vehicles! Should be an exciting process not a stressful and upsetting situation. Will be filing a report with GM Canada and Amvic. Disgusting customer service. No call back from GM even though messages were left. They changed prices of vehicles. Just terrible business antics from one of the largest dealerships. Won’t be going back ever! Price gouging and running credit and overall horrible experience. Tears and disappointment in the end. More
by Stenvall S
December 16, 2021
Last week I bought a truck at Sherwood Buick GMC. I was dealing with Braeden who when’s above and beyond. I drove down from Fort Mcmurray and all was as we agreed I’m now the proud owner of a 2019 GMC Sier dealing with Braeden who when’s above and beyond. I drove down from Fort Mcmurray and all was as we agreed I’m now the proud owner of a 2019 GMC Sierra Elevation. Thank you Braeden I’ll be sure to recommend you and everyone at Sherwood Buick GMC. More
by bfanning57
December 13, 2021
This has to be the worst dealership I have ever worked with. After finding the truck we wanted, and leaving a deposit on it till we could come in person to pick it up, Braeden texted us the night before t with. After finding the truck we wanted, and leaving a deposit on it till we could come in person to pick it up, Braeden texted us the night before to tell us they had sold the truck to someone else. There was no explanation of what happened to our deposit, no reasonable explanation of how the inept business could let this happen, and no further apology from anyone at the dealership. This is not a five star dealership, and I would NOT RECOMMEND working with Braeden on a deal, since he is a poor salesman when trying to answer questions about the used vehicle in question, and does not follow through with arrangements. There was a lien listed on the car star report, and when we expressed concern, he was not able to provide further information, and then was too wimpy to call us to tell us the deal was ruined, just a lame text message! We were not impressed in the least bit. More
by Disappointed customer
Employees Worked With
December 06, 2021
Just traded my truck in for a new. Sales and finance teams were awesome to deal with,friendly, knowledgeable, just a great overall experience. Truck was even delivered to my city. Awesome experience and teams were awesome to deal with,friendly, knowledgeable, just a great overall experience. Truck was even delivered to my city. Awesome experience and would definitely recommend this dealership. More
by Ash
November 23, 2021
Brett Kirkpatrick, Ryan and his team were amazing to deal with. They made buying a new vehicle completely stress free without pushing all the extras. Highly recommend them to anyone looking and will be using with. They made buying a new vehicle completely stress free without pushing all the extras. Highly recommend them to anyone looking and will be using them in future purchases! More
by delrae_r
November 20, 2021
Herman and his team are professional, efficient, courteous and simply a well oiled machine. When you deal with Herman you know he has your best interest at heart every time no matter what the circum courteous and simply a well oiled machine. When you deal with Herman you know he has your best interest at heart every time no matter what the circumstance or situation. Thanks for the great truck! More
by Dave
November 13, 2021
Came in with what I thought was a mail in my tire.Found out only the bleed was corroded. No charge and a car wash!!! Awesome staff and they did not ask me if I had been there before!!! Ashley and Ryan w out only the bleed was corroded. No charge and a car wash!!! Awesome staff and they did not ask me if I had been there before!!! Ashley and Ryan were awesome in the front and Tech Kali was great as well! More
by fionabeland-Quest
Employees Worked With
Ashley, Ryan and Kali
October 26, 2021
I will not be returning for anything other than my free oil changes. Got some maintenance service done and had issues as soon as my vehicle was returned to me. I feel nickel and dimed, purchased a wiper bl oil changes. Got some maintenance service done and had issues as soon as my vehicle was returned to me. I feel nickel and dimed, purchased a wiper blade and they wanted to charge me additional $20 for labour. Drive up to another GMC dealership in Edmonton they tossed the wiper on for me, no charge and looked at my vehicle right away when I told them the issues. Walked out without paying for anything. That is service Sherwood could learn from More
by bridgette
Employees Worked With
No name , Taylor Godard, Jamie Bittner
