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Sherwood Buick GMC

Sherwood Park, AB

4.5
697 Reviews
Sherwood Buick GMC has a mission: we must be to exceed the expectations of our customers by committing to consistent habits that place extraordinary emphasis on the creation of value through constantly developing our trainable skills. We believe every sale is an opportunity to help someone. With our knowledge and award-winning staff, you can be sure that you are in excellent hands whether you're in for Sales, Service, or Parts. Every Sherwood Buick GMC employee is responsible for adhering to business practices that are the highest standards of ethics and integrity. Thank you for making Sherwood Buick GMC the #1 Volume GMC Dealer in Canada for 2018, 2019, 2020, 2021, & 2022!
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10 Automall Rd

Sherwood Park, AB

T8H 2N1

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Showing 697 reviews

April 05, 2025

Bought a new 2024 GMC Canyon Denali through the dealership, everything was great until the point I actually took delivery of it. Had my previous vehicle written off, while I waited for insurance t More

by hknott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erik Gadallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Gobeil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Irvin Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Sherwood Buick GMC responded

Hi Hubert, Thank you for taking the time to share your experience. While we’re glad parts of the process went smoothly, we’re truly sorry to hear about the issues you encountered after delivery. That’s not the level of service we aim to provide, and we understand your frustration. We’ve shared your concerns with our team and would like to ensure everything is properly addressed. Please feel free to reach out to us again at marketing@sherwoodbuickgmc.com so we can follow up and make things right.

April 04, 2025

Diego was super personable and helpful in assisting us with purchasing our vehicle. He was fair and was able to make a great deal happen. 5/5! More

by Forgiepriscilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Styre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Dishonest about pricing. Did not respect provincial all-in advertised pricing laws and lied about fees that cannot be legally added on top of the advertised price, such as PD More

by dieselboy3
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Haris Kevac
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Sherwood Buick GMC responded

Thank you for your feedback. We want to assure you that we are fully committed to following all provincial pricing laws, including AMVIC regulations, and strive to maintain complete transparency with our customers. If there was any confusion or misunderstanding regarding our pricing or fees, we apologize for that. We would be happy to discuss your experience further and clarify any concerns you may have

February 22, 2025

They were great getting us in the door. Had all the right answers and treated us fairly. Unfortunately upon delivery that’s when things started falling apart. Had trouble meeting the delive More

by zigderksen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mazin Choufi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Sherwood Buick GMC responded

Thank you for sharing your feedback. We're truly sorry to hear about the issues you've faced after your purchase. We understand how frustrating it must be to deal with delays, missing paperwork, and vehicle performance problems. It's clear that we did not meet the high standards we set for ourselves, and for that, we sincerely apologize. We take your concerns seriously, and we are addressing the issues you've mentioned internally

February 12, 2025

Shout out to Sherwood Customs ,All communications were done over the phone as to what I wanted my new AT4 to look like , When I picked up my truck it looked just as I had envisioned , everything they said More

by John Deveau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherri Labant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Sherwood Buick GMC responded

Your positive feedback is greatly appreciated! We are thrilled to hear that your experience with Sherwood Buick GMC and Sherwood Customs has been excellent. Thank you for sharing your experience with us.

December 19, 2024

When we purchased our truck we made it clear that it must be mechanically sound(we stressed this many times to our sales person and the finance guy). When the truck was delivered there was still the concerns More

by CF
Recommend Dealer
No
Employees Worked With
Amyr
Dec 30, 2024 -

Sherwood Buick GMC responded

Hey there, we are so sorry to hear about your experience with your truck purchase. We take pride in ensuring our customers are satisfied with their vehicles, and it's concerning to hear that you've encountered ongoing issues. We would like to look into this matter further and address your concerns, but unfortunately, based on your username, we are unable to locate you in our system. To help us investigate and potentially resolve these issues, we kindly ask that you reach out to our marketing team at marketing@sherwoodbuickgmc.com. They will be able to assist you and connect you with the appropriate department to address your concerns. We appreciate your feedback and hope to have the opportunity to make things right.

November 05, 2024

I would not recommend Sherwood GMC. I found the staff very unprofessional(swearing and pretend fighting on the sales floor). I was not even approached in the dealership when I walked i More

by kendallzacharko18
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shaun Hurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I had a great experience buying my truck. Michaela and Shaun were very nice, knowledgeable and genuine. They answered my questions quickly. They worked very hard to find the right truck for m More

by Tyson Ballachay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Hurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Gobeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Stopainig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Sherwood Buick GMC responded

Thank you immensely for sharing your positive experience with us, Tyson! We're overjoyed to hear that Michaela and Shaun provided exceptional service in finding the perfect truck for you. We look forward to assisting you in the future.

October 26, 2024

Great experience. Joy and Irvin were very knowledgeable, helpful, patient and trustworthy. I would go back. More

by Sabina Brouwer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irvin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Sherwood Buick GMC responded

We're utterly delighted to hear about your great experience at Sherwood Buick GMC. Thank you for your kind words about Joy and Irvin. We truly appreciate you taking the time to highlight their knowledge, helpfulness, patience, and trustworthiness. It's wonderful to know that their dedication to customer service made such a positive impression on you. We're glad you would consider returning to us for future automotive needs. Your satisfaction is our priority, and we look forward to serving you again.

October 24, 2024

Purchased a new truck here. They were friendly and helpful and were not pushy like other dealers I have dealt with. More

by Clarence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyson Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Garriock
Nov 11, 2024 -

Sherwood Buick GMC responded

Your positive feedback on your truck purchase experience is greatly appreciated. We're delighted to hear that you found our team friendly, helpful, and not pushy during your visit. Our goal is to provide a comfortable and pressure-free environment for our customers, and we're glad we succeeded in your case. Thank you for choosing Sherwood Buick GMC for your new truck purchase. We hope you're enjoying your new vehicle!

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