Shaw GMC Chevrolet Buick

I have been trying to get a second key for my car, purchased second hand in April 2020. To date I have received nothing but excuses (sister company misplaced it) or promises of action, none of which h purchased second hand in April 2020. To date I have received nothing but excuses (sister company misplaced it) or promises of action, none of which have produced the key. I cannot understand the problem here, it was promised at the outset and despite numerous follow-up emails I am still in possession of one slightly bent and damaged key. Very disappointed with this after sales ervice. More

i ordered new tires ,when i showed up for install i was there 2hours ,then was told they were wrong size. no sorry, no compensasion.nothing . think twice befor going to SHAW. managers reply is not corre there 2hours ,then was told they were wrong size. no sorry, no compensasion.nothing . think twice befor going to SHAW. managers reply is not correct. was not told anything.no answer for mixup. i called day befor to check correct size and was told they were. i bought a tire preveusly and they were rite size. why not this time not satisfied. no call NOTHING!!!. not impressed. More

More than happy with my experience purchasing a vehicle through Randy McFarland. I like to do my own searching and researching and he left me to it. Never felt pressured or pushed. I’ll surely be a retu through Randy McFarland. I like to do my own searching and researching and he left me to it. Never felt pressured or pushed. I’ll surely be a return customer of Shaw! More

I can't say enough about Shaw. I bought my first Terrain Denali in 2013 and wanted another one. My first experience was fantastic so I went back. As I expected, the second time around was just as great. I'm Denali in 2013 and wanted another one. My first experience was fantastic so I went back. As I expected, the second time around was just as great. I'm a fan of the old body style so I had to buy used. I don't live in Calgary anymore however, I knew I would receive the best service so, a 16 hour drive later and I had the exact vehicle I wanted. Because I was so far away, the deal was done buy phone. When I arrived to pick up my terrain it was exactly as stated and ready to go. I can't say enough about the team who worked with me, Randy, Billy, Katarina and Michelle, they were awesome! Excellent customer service, very knowledgeable and great to deal with. Hats off to Shaw for having the best people! More

Had a good experience with all the staff I had dealt with. They were understanding about the situation and had work around for the issues at hand. Had a great team of individuals help me. They recommend with. They were understanding about the situation and had work around for the issues at hand. Had a great team of individuals help me. They recommended and had the car I wanted in their stock and made sure I left with a smile on my face! More

Yeah I just bought a nice 2015 GMC Sierra and I had a very pleasant experience speedy and knowledgeable staff hats off to Sam Hasegawa very pleasant experience speedy and knowledgeable staff hats off to Sam Hasegawa More

Excellent customer service even during a pandemic. They make you feel like you are a part of their family. They don’t sugar coat anything. Very honest. make you feel like you are a part of their family. They don’t sugar coat anything. Very honest. More

Excellent service and customer experience. Thank you Randy, Billy and Michelle. You guys are amazing and will recommend you in the future. All the best! Randy, Billy and Michelle. You guys are amazing and will recommend you in the future. All the best! More