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Shaw GMC Chevrolet Buick

Calgary, AB

4.0
424 Reviews

4620 Blackfoot Trail SE

Calgary, AB

T2G 4G2

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424 Reviews of Shaw GMC Chevrolet Buick

March 15, 2019

Billy Tran is your Man! Gave me exactly what I wished for! I’m on the road with something comfortable and something I like! Call him today! You will be pleased! More

by Piikani Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Apr 02, 2019 -

Shaw GMC Chevrolet Buick responded

Thanks you for the awesome feedback and review! We hope to see you in the future for all your service needs. Sincerely, Jon Lam, Pre-Owned Sales Manager.

March 15, 2019

good place to deal with Well Billy was a great honest sales person I've tried other dealerships and it was always the same results no help but not honest and the people I was More

by paulcc68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Apr 02, 2019 -

Shaw GMC Chevrolet Buick responded

Thanks for the awesome review and feedback. We look forward to seeing you in the future for all your sales and service needs. Sincerely, Jon Lam, Pre-Owned Sales Manager.

March 02, 2019

Don't waste your time making an appointment After receiving unsolicited calls an emails I booked an appointment to see a truck. Received a call and an email confirmation of the appointment and t More

by Not happy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Smith
February 18, 2019

Terrible I bought a vehicle that had problems from day one. They don’t answer the phone when I call. I have never dealt with more incompetent people. More

by Mel
Recommend Dealer
No
Employees Worked With
Jonathan Lam
February 01, 2019

Anything to get a deal done, at the cost of your credit. As a returning customer i am very disappointed at the treatment i received at Shaw GMC. Finance managers, specifically Billy Tran will go to great len More

by BB_85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Spriggs, Billy Tran, Joanna Charles
Feb 04, 2019 -

Shaw GMC Chevrolet Buick responded

Hi Bailey, Although we just spoke, I still need to respond to the reviews. As discussed today, we will be more diligent in explaining to the customers what is entailed when agreeing to proceed with an application, and that it may be more than one inquiry. As discussed with you a few weeks ago, it’s never our intention to do harm to our clients in any way. I do apologize if you feel this way. Our intention of shopping around is always with our clients needs first and foremost. We always want to get our clients the best interest rates possible. Many banks differ when it comes to interest rates, therefore the need to shop around. I also wanted to provide you with the link and statement from our previous discussion, direct from Equifax’s website “If you're shopping for a new auto or mortgage loan, the multiple inquiries are generally counted as one inquiry. The timeframes vary for these exceptions. All new auto or mortgage loan inquiries will show on the credit file; however, only one of the inquiries within a specified window of time will impact your credit score. Depending on the credit scoring model being used, the window of time varies from 14 days up to 45 days.” Source: https://www.consumer.equifax.ca/personal/education/credit-report/understanding-hard-inquiries-on-credit-report/ I’ve provided you with my personal contact info if you have any questions or concerns in the future. Sincerely, Billy Tran, Financial Services Manager, (403) 287-5908.

January 23, 2019

What do I want? I really enjoy working with Billy. He listens to what my needs are and helps me. The process is always so smooth, he’s approachable, reachable, and gu More

by AWright17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Morin , Billy Tran, Joanna Charles
Jan 24, 2019 -

Shaw GMC Chevrolet Buick responded

Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to our continued working relationship. Sincerely, John Smith, Pre-Owned Sales Manager.

January 15, 2019

Amazing Billy Tran, from Shaw GMC is amazing. Great people who work with you to get you into a vehicle you want. Easy peasy! Go see Billy! More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Mandy, We are truly glad that Billy and the team was able to help you find the right vehicle for your needs. At Shaw GMC we are always striving to ensure a high level of satisfaction for all our customers. Thank you for your positive review and thank you for your business. Sincerely, John Smith, Pre-Owned Sales Manager.

January 12, 2019

Fantastic place! I’ve bought two cars from Billy now and I have to say that dealing with him was very easy! He knew exactly what I wanted and did whatever he could to More

by Will Fobert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Mr Fobert, Billy is a very valuable team member here at Shaw GMC> He often goes above and beyond to meet our clients needs, and we are so pleased that was your experience. Thank you for your review. Sincerely, John Smith, Pre-Owned Sales Manager.

January 12, 2019

Excellent service I have purchased two vehicles from this dealership using Billy Tran and his team. They take of care all the fine details putting you in the car you w More

by Zandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Sikora, Billy Tran, Tyler Watts, Joanna Charles
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Zandra, congratulations on your latest vehicle purchase from Shaw GMC. We will pass along your appreciation and kind words to everyone, as it will surely make their day. Sincerely, John Smith, Pre-Owned Sales Manager.

January 10, 2019

Best service in Calgary This is my sixth vehicle purchase from Shaw and the level of service from sales and finance has always exceeded expectations. I have always used their More

by Shane357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle , John Smith, Billy Tran, Joanna Charles
Jan 15, 2019 -

Shaw GMC Chevrolet Buick responded

Hello Shane, thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to working with you again. Sincerely, John Smith, Pre-Owned Sales Manager.

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