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Shaw GMC Chevrolet Buick

Calgary, AB

3.4
428 Reviews

4620 Blackfoot Trail SE

Calgary, AB

T2G 4G2

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428 Reviews of Shaw GMC Chevrolet Buick

April 30, 2019

Purchase of 2500 GMC Denali Working with Randy Macfarlane in purchase my truck was was great. His friendly no pressure approach, made it easy to deal with him. Also working the o More

by Happy truck owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pope, Billy Tran, Randy Macfarlane, Randy Macfarlane
May 03, 2019 -

Shaw GMC Chevrolet Buick responded

We are glad that you are liking your new truck and we are excited that you were happy with your overall experience at Shaw. Let us know if there is anything else we can do for you. Sincerely, Jonathan Lam, Pre-Owned Sales Manager.

April 22, 2019

Very helpful! I visited several dealerships around Calgary and talked to many sales reps but Randy was the only one who kept in contact trying to find me the right More

by Christina
Recommend Dealer
Yes
Employees Worked With
Randy Macfarlane, Randy Macfarlane
May 03, 2019 -

Shaw GMC Chevrolet Buick responded

Thank you for the positive review. We strive to give our customers the best service, and Randy is one of our top reps. Please let us know if you need anything in the future, and we always appreciate referrals. Sincerely, Jonathan Lam, Pre-Owned Sales Manager.

April 18, 2019

Great experience the second time around I visited Shaw GMC back in December to get a different vehicle to lower my payments, but the sales team could not help me. They told me there was noth More

by Kaykaay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Loucks, Billy Tran
May 03, 2019 -

Shaw GMC Chevrolet Buick responded

We are glad that we could find a solution for you this time around. Enjoy your brand new vehicle. Sincerely, Jonathan Lam, Pre-Owned Sales Manager.

April 02, 2019

Excellent service Great experience buying a new vehicle. This was our 3rd vehicle purchased from Shaw and like the other 2 purchases Billy Tran made it simple and quick More

by ROCHELLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
May 03, 2019 -

Shaw GMC Chevrolet Buick responded

Thanks Rochelle for the positive review and continued loyalty. We hope to assist you when it comes time for your fourth. Sincerely, Jonathan Lam, Pre-Owned Sales Manager.

March 15, 2019

Billy Tran is your Man! Gave me exactly what I wished for! I’m on the road with something comfortable and something I like! Call him today! You will be pleased! More

by Piikani Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Apr 02, 2019 -

Shaw GMC Chevrolet Buick responded

Thanks you for the awesome feedback and review! We hope to see you in the future for all your service needs. Sincerely, Jon Lam, Pre-Owned Sales Manager.

March 15, 2019

good place to deal with Well Billy was a great honest sales person I've tried other dealerships and it was always the same results no help but not honest and the people I was More

by paulcc68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Apr 02, 2019 -

Shaw GMC Chevrolet Buick responded

Thanks for the awesome review and feedback. We look forward to seeing you in the future for all your sales and service needs. Sincerely, Jon Lam, Pre-Owned Sales Manager.

March 02, 2019

Don't waste your time making an appointment After receiving unsolicited calls an emails I booked an appointment to see a truck. Received a call and an email confirmation of the appointment and t More

by Not happy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John Smith
February 18, 2019

Terrible I bought a vehicle that had problems from day one. They don’t answer the phone when I call. I have never dealt with more incompetent people. More

by Mel
Recommend Dealer
No
Employees Worked With
Jonathan Lam
February 01, 2019

Anything to get a deal done, at the cost of your credit. As a returning customer i am very disappointed at the treatment i received at Shaw GMC. Finance managers, specifically Billy Tran will go to great len More

by BB_85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Spriggs, Billy Tran, Joanna Charles
Feb 04, 2019 -

Shaw GMC Chevrolet Buick responded

Hi Bailey, Although we just spoke, I still need to respond to the reviews. As discussed today, we will be more diligent in explaining to the customers what is entailed when agreeing to proceed with an application, and that it may be more than one inquiry. As discussed with you a few weeks ago, it’s never our intention to do harm to our clients in any way. I do apologize if you feel this way. Our intention of shopping around is always with our clients needs first and foremost. We always want to get our clients the best interest rates possible. Many banks differ when it comes to interest rates, therefore the need to shop around. I also wanted to provide you with the link and statement from our previous discussion, direct from Equifax’s website “If you're shopping for a new auto or mortgage loan, the multiple inquiries are generally counted as one inquiry. The timeframes vary for these exceptions. All new auto or mortgage loan inquiries will show on the credit file; however, only one of the inquiries within a specified window of time will impact your credit score. Depending on the credit scoring model being used, the window of time varies from 14 days up to 45 days.” Source: https://www.consumer.equifax.ca/personal/education/credit-report/understanding-hard-inquiries-on-credit-report/ I’ve provided you with my personal contact info if you have any questions or concerns in the future. Sincerely, Billy Tran, Financial Services Manager, (403) 287-5908.

January 23, 2019

What do I want? I really enjoy working with Billy. He listens to what my needs are and helps me. The process is always so smooth, he’s approachable, reachable, and gu More

by AWright17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Morin , Billy Tran, Joanna Charles
Jan 24, 2019 -

Shaw GMC Chevrolet Buick responded

Thank you for writing such a wonderful review about our team! We appreciate your feedback, and look forward to our continued working relationship. Sincerely, John Smith, Pre-Owned Sales Manager.

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