Shaw GMC Chevrolet Buick

I recently traded in my 2017 Chevy for a new 2019. I gave Randy a list of what I was looking for and within a couple of days we signed papers and I am very happy with how he handled things. A great guy to wo Randy a list of what I was looking for and within a couple of days we signed papers and I am very happy with how he handled things. A great guy to work with and recommend him to anyone Thanks for the experience Randy More

They damaged my truck I dropped off my 2011 GMC Sierra for an oil change and a set of new winter tires. Part way through the appointment, a service rep notified me that the I dropped off my 2011 GMC Sierra for an oil change and a set of new winter tires. Part way through the appointment, a service rep notified me that their mechanic had accidentally cracked one of the chrome-clad wheel covers. She apologized and said they would order a replacement. I made a follow-up appointment and returned the following Saturday, waiting for two hours while the shop replaced the damaged wheel. The replacement wheel cover was in poor condition - the chrome cladding was flaking, pitted with corrosion, stained with rust and dull in overall appearance from years of neglect. This was in stark contrast to the mint condition of my original wheel covers, which I routinely clean and polish to prevent weather-related damage. I pointed out my concern to the service rep, asking if they could find a wheel cover in better condition. A few days later, she informed me that her manager disagreed with my assessment and requested that I come back a third time for the service manager to see the issue first hand. The following Saturday I met with a lady who appeared to be the shift supervisor. I showed her the corrosion, flaking and rust stains on the replacement wheel cover. She dismissed my concerns, insisting that the replacement was in the same condition as the original. She then took a photo of the wheel and said she would speak with the service manager. I have not heard back. I’m not upset with Shaw GMC for breaking my wheel cover. I’m upset that they replaced it with an inferior product and sent me on a wild goose chase when I voiced my concerns. I gave them multiple opportunities to make things right. My plan now is to order a new wheel cover and install it myself. Bottom line: they lost a long-term customer over a $100 hubcap. More

I recently bought a GMC Terrain from Randy. He took the time to discuss my needs in order to put me in the right SUV. The whole time he put me at ease through the buying experience in a highly professional time to discuss my needs in order to put me in the right SUV. The whole time he put me at ease through the buying experience in a highly professional manner. I highly recommend Randy and the team over at Shaw GMC for your vehicle needs as they will work with you every step of the way. More

Dream car It was always my dream to own a truck but have no idea where to go. Then I saw Shaw GMC in my searching, and of course checked all the reviews, which It was always my dream to own a truck but have no idea where to go. Then I saw Shaw GMC in my searching, and of course checked all the reviews, which are excellent. When I met Randy on my appointment date, I felt at home right there and then and the rest was obviously winning for me. I got my new truck with all the accessories I needed without any hassle whatsoever. And of course the rest of the team was awesome. Thank you guys! Highly recommended... More

First time buyer At ShawGMC the staff are great! I met with Richard who worked out numbers and such to help me find the perfect car for me and also met with Katerina a At ShawGMC the staff are great! I met with Richard who worked out numbers and such to help me find the perfect car for me and also met with Katerina and Randy who are also amazing individuals. I highly recommend this place if you’re looking for a hassle free experience on your next purchase for a vehicle. You’ll leave with a smile. More

Shaw GMC sales experience The people I dealt with went the extra mile to give me an excellent and hassle free deal.They were all very friendly and knowledgeable. The people I dealt with went the extra mile to give me an excellent and hassle free deal.They were all very friendly and knowledgeable. More

Fantastic group of people, very helpful and patient. Thank you for making it possible for me to make this happen ! I highly recommend going to see these folks for sure ! Thank you for making it possible for me to make this happen ! I highly recommend going to see these folks for sure ! More

Faith in humanity restored! After having not so great experiences at other dealerships, I was referred to Shaw GMC by my brother. These people are legit! They listen and actually After having not so great experiences at other dealerships, I was referred to Shaw GMC by my brother. These people are legit! They listen and actually care about your needs and situation and take the time to walk you through the whole process. Communication is huge at this place...my first appointment I was introduced to basically the whole staff that helped guide me. Randy was the best salesman-listened to my wants/needs and ticked all my boxes with the first car he showed me! Great service! Faith restored in dealerships and humanity! More

Amazing service Everyone, especially Randy, went above and beyond to provide an excellent experience. Strongly recommend whether first time buyer or not go to Shaw GM Everyone, especially Randy, went above and beyond to provide an excellent experience. Strongly recommend whether first time buyer or not go to Shaw GMC and their team. More

1 for 2 Jessey and the rest of the crew were beyond knowledgeable and helpful. They helped us trade off one vehicle for two to keep same payments. Everythin Jessey and the rest of the crew were beyond knowledgeable and helpful. They helped us trade off one vehicle for two to keep same payments. Everything was done with ease and little effort on our end. Look forward to seeing what this deal ship has to offer in a few years. More