Selkirk Chrysler Ltd.

responsive service dept. The service we received was exceptional and actually resulted in something that is rarely (if ever) seen. We had an oil change and winter tire removal The service we received was exceptional and actually resulted in something that is rarely (if ever) seen. We had an oil change and winter tire removal done last Friday and there was a misunderstanding on the invoice related to the charge for the cabin filter replacement and cost to change. We also had a question about the fluid level, We contacted Chris Haywood ( Service Manager) to express our concern and to have the situation explained. Chris listened to our side of the story and did provide an explanation of the process and how the pricing works. He suggested we come so he can check the fluid indicator to make sure it was right. We were prepared to go in and again to express our concern about the cost to change the cabin filter. When we arrived, the service advisor ( Melissa) greeted us and smiled saying they had had a team meeting today and they agreed that our concerns were valid. Then the Service Manager Chris came out to speak to us and said that after our phone call he organized a team meeting to talk about this specific process and what could be changed to make it better for the customers. As a result of that meeting they actually changed the process fees that would actually result in a saving to the customer when replacing the cabin filter during an oil change checkup. Changing a process in real time is unheard of and taking action on a customer complaint with such dramatic steps rarely happens. Chris obviously is " Customer Focused" and seems driven to make customers happy to ensure customer retention and referrals will follow. We are raving fans of the company and especially Chris and Melissa. They really helped us and ensured that we will continue to use and promote their services. These are the kinds of Service Dept. representatives that every company needs to employ. Well done! More

Number one customer service in Manitoba Excellent sales staff highly recommend seeing Kelvin and his co-workers are willing to go the extra mile to make you the best deal . Excellent service Excellent sales staff highly recommend seeing Kelvin and his co-workers are willing to go the extra mile to make you the best deal . Excellent service More

Excellent service Bill ,Andrew and Elizabeth were fantastic to deal with!! Good communication and attentive to what I was looking for and needed!! From the test drives Bill ,Andrew and Elizabeth were fantastic to deal with!! Good communication and attentive to what I was looking for and needed!! From the test drives to my purchase, all in all an excellent experience... More

Amazing! First time buy Doug was amazing with everything! As a first time buyer he answered any questions I had and helped me with finding the perfect fit for me! Couldn't be Doug was amazing with everything! As a first time buyer he answered any questions I had and helped me with finding the perfect fit for me! Couldn't be happier with the experience More

Best experience! Doug Lunney (sales consultant) and Elizabeth Abraham (finance manager) made my recent trade / Jeep Cherokee Trailhawk purchase quick and painless. Eve Doug Lunney (sales consultant) and Elizabeth Abraham (finance manager) made my recent trade / Jeep Cherokee Trailhawk purchase quick and painless. Everyone was great, and made sure I was completely satisfied. Finally driving a vehicle made for me...wish I didn’t wait so long! I will be a lifetime customer of Selkirk Chrysler! More

Dodge caravan Salesman Doug lunney very personable and listened to our needs. Was very helpful in finding the vehicle we were looking for. Never felt pressured at a Salesman Doug lunney very personable and listened to our needs. Was very helpful in finding the vehicle we were looking for. Never felt pressured at all. Thank you and will shop there again! More

Sales Consultant (Lloyd) was Great The Sales Consultant (Lloyd) was helpful and great to work without being pressured. Will deal with him and dealership next time when I need a vehicle The Sales Consultant (Lloyd) was helpful and great to work without being pressured. Will deal with him and dealership next time when I need a vehicle. More

Upgrade! Came here in search of a newer vehicle, and left very satisfied! I had the pleasure of dealing with Kelvin and Andrew, both were very informative on e Came here in search of a newer vehicle, and left very satisfied! I had the pleasure of dealing with Kelvin and Andrew, both were very informative on every vehicle that came into conversation, and really helped with getting me into the right one! Super helpful, very friendly! More

Awesome experience I had an awesome experience buying my Jeep Cherokee trailhawk! They had the vehicles warm and in the drive through when I came into look at them and d I had an awesome experience buying my Jeep Cherokee trailhawk! They had the vehicles warm and in the drive through when I came into look at them and didn’t have to stand out in the freezing cold. They did the same when I came to pick my new Jeep up More

Purchased used vehicle Sales Consultant met us at the door. He was kind, courteous and very helpful. Listened to what we needed and found the right vehicle in our price rang Sales Consultant met us at the door. He was kind, courteous and very helpful. Listened to what we needed and found the right vehicle in our price range. More