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Enjoyable Choosing icar as a dealership was an easy decision because of all the great offers they have and how easy it is to get a car with any credit situation Choosing icar as a dealership was an easy decision because of all the great offers they have and how easy it is to get a car with any credit situation. The salesman helped me find the exact car that I wanted for a great price and that's the best customer service I could ask for. More

Amazing first time buyer experience! Choosing the right (and first) vehicle for myself was made easy with the help of Derek! He went the extra mile to make sure I made the right purchase Choosing the right (and first) vehicle for myself was made easy with the help of Derek! He went the extra mile to make sure I made the right purchase and made the entire experience stress free. Any issues that came up were promptly dealt with. Derek provided amazing customer service, and I would definitely recommend iCAR to anyone that's looking for a great experience. Meegwetch! More

love my new vehicle Ryan Babcock is a good sale guy and funny guy and he wall help you out to get your one vehicle you are looking for Ryan Babcock is a good sale guy and funny guy and he wall help you out to get your one vehicle you are looking for More

top notch These guys make buying a car simple. I was able to work with Derek and pick my car online, as i live 5 hours from the dealership. The car was well c These guys make buying a car simple. I was able to work with Derek and pick my car online, as i live 5 hours from the dealership. The car was well cleaned, and ready to roll. Signed and drove away in my new Jetta the same day. Top notch outfit! More

Excellent service Thank you to icar for there help in the purchase of our new car. I have never been treated with such great service. A Big thank you to Derek for excel Thank you to icar for there help in the purchase of our new car. I have never been treated with such great service. A Big thank you to Derek for excellent sales service. I will refer my family and friends to icar. More

Great first time buyer experience! iCar and Derek Pugh made our first time buy a great experience. Everyone involved was very friendly and informative when we initially came in to inqui iCar and Derek Pugh made our first time buy a great experience. Everyone involved was very friendly and informative when we initially came in to inquire about vehicles. Derek asked what we were looking to get and found us a fantastic deal and vehicle. Within the same day of just going to ask a few questions we had picked out a vehicle, test drove it, and had all of the paperwork processing. He treated us like a friend, not just like a customer. He was genuinely kind and very attentive in all our needs. We highly recommend to anyone who is looking to buy, whether it be their first vehicle or tenth vehicle. We would definitely go back to him in the future! More

Excellent Customer Service I recently purchased a 2011 Mitsubishi RVR from iCar through Derek. From the time I talked to Derek on the phone until I picked up the vehicle, it w I recently purchased a 2011 Mitsubishi RVR from iCar through Derek. From the time I talked to Derek on the phone until I picked up the vehicle, it was an awesome experience. After arriving at iCar after 5 pm on a Thursday, test driving three vehicles and deciding which one I wanted, everything was completed by 8 pm including the financing. The customer service I received from Derek and Arthur was awesome!! I will be recommending Thunder Bay's iCar dealer to all my friends!! More

Excellent customer service We were very pleased with the service we received from ICar. Love the car and how quick everything was done. Would recommend ICar to friends We were very pleased with the service we received from ICar. Love the car and how quick everything was done. Would recommend ICar to friends More

Lakehead Motor's let me walk! Jamie Langille did NOT!! I received a call from Lakehead Motors saying I was eligible for an upgrade! After going in and picking out a truck, I was told that I could not get t I received a call from Lakehead Motors saying I was eligible for an upgrade! After going in and picking out a truck, I was told that I could not get the truck I "wanted" and asked for my deposit back! Probably could have tried harder to keep a potential customer from walking out the door! But just let me walk! I then went next door to I Car Canada and Jamie Langille told me he would look into it and see what he could do! I received a call 2 days later and was in a newer truck within a week! So happy! Thank-you Jamie. As far as the salesman from Lakehead Motors goes? Will not mention names, as you know who you are! Hope you try a little harder for your next potential customers! Lakehead Motors will never get "MY" business again! They couldn't give me a truck! More

Very lucky to have dealt with Jamie Langille. Great service I have purchased 3 different vehicles from iCar Canada over the years and have dealt with Jamie every time. He really listens to what we need in a ve I have purchased 3 different vehicles from iCar Canada over the years and have dealt with Jamie every time. He really listens to what we need in a vehicle and knows the brands well. Because of his knowledge and the trust that we could put in him, we where able to purchase our vehicles on line without a test drive. He sent us extra pictures if needed, additional info and most importantly we could really trust his opinion. This was really important for us because we live 6 hours away from the dealership. My husband has purchased his trucks from Jamie and we have referred many other happy customers to him as well. iCar has a nice variety to choose from and excellent service. Jamie keeps us coming back because it is nice to be able to trust your sales rep. Excellent service, we are very lucky to have dealt with Jamie and Arthur in Finance. More