Scarboro Mazda

I had a very disappointing experience with Scarboro Mazda. I purchased a 2020 Mazda 3 from them, and within just 9 days, the car’s transmission broke down. To make matters worse, the customer service I Mazda. I purchased a 2020 Mazda 3 from them, and within just 9 days, the car’s transmission broke down. To make matters worse, the customer service I received was extremely poor. The sales representative Antony was not transparent during the purchase process. For instance, the car's door handle sensor wasn’t working, and I was assured it would be fixed, but nothing was done. There were also other issues, like a rattling sound coming from the suspension. Despite their promises to address these problems, they failed to deliver. When I called to follow up after the transmission issue, I was told they had nothing to do with it. I felt completely abandoned as a customer. I am extremely unhappy with the way Scarboro Mazda handled the situation. Their lack of accountability, poor customer service, and failure to fulfill their commitments are unacceptable. More

Avoid this dealership at all cost, the sales Manager Sam is a scammer and a liar. I bought a car last week and was promised a set of new all season tires, new winter tires (both sets worth $1500 each) and n is a scammer and a liar. I bought a car last week and was promised a set of new all season tires, new winter tires (both sets worth $1500 each) and new remote key starter kit. The only thing they gave me were fairly new all season tires and scammed me when it came to the other things, they’re giving me excuses like “oh we said we would program the remote starter and we said we would throw in winter tires” I know as one customer I might not influence anyone but I am very unhappy with this deal. Worst experience ever. More

I helped my sister purchase a new 2024 Mazda CX5 earlier this summer. We shopped around different Mazda dealerships around the GTA. There are many large car dealership companies with multiple dealerships this summer. We shopped around different Mazda dealerships around the GTA. There are many large car dealership companies with multiple dealerships for all car brands with large sales departments and staff. But nothing beats a small family owned dealership. You get great personalized service which all staff appreciate versus feeling like purchasing from a large factory. Jake Tessier, Sales Manager was fantastic and most helpful from the beginning to delivery. His service team are all most accommodating and pleasant to deal with. They will take care of you and your vehicle for many, many years. They may be smaller with less tinsel and bright lights, but they can offer great rates along with great service, and truly appreciate your business. More

Excellent customer service. My whole experience at Scarboro Mazda was pleasant from start with Shadoe to finish with Kevin. Visited other Mazda dealerships and came back to th My whole experience at Scarboro Mazda was pleasant from start with Shadoe to finish with Kevin. Visited other Mazda dealerships and came back to this one for the people! More

Excellent customer service once again from Myuran and Mazda's service dept. They did a couple of recalls on my CX90 and it went really well. Thank you. Mazda's service dept. They did a couple of recalls on my CX90 and it went really well. Thank you. More

Ben was great in explaining all the details of my service appointment. Overall very happy with everything. appointment. Overall very happy with everything. More

Ben is excellent to deal with. Job was done quickly. Very happy with the service. Job was done quickly. Very happy with the service. More

Always a great pleasure to work with Mayuran. he makes that whole process so easy with timely communication and always ready to help with all questions. Great service is the reason I decided t he makes that whole process so easy with timely communication and always ready to help with all questions. Great service is the reason I decided to come back to this location ( I came from Brampton) More

Service advisor Ben was very thorough and helpful in explaining what was being done to my car explaining what was being done to my car More

I had a fantastic experience with Scarboro Mazda. The team was professional and responsive throughout my visit. Ben Mengais, in particular, was a pleasure to work with. He addressed all my questions The team was professional and responsive throughout my visit. Ben Mengais, in particular, was a pleasure to work with. He addressed all my questions and concerns with friendliness and exceptional customer service. I highly recommend this dealership for all your servicing needs. An all-around great experience! More