Savage Ford Sales Limited
Sturgeon Falls, ON
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250 Reviews of Savage Ford Sales Limited
I had an oil change /service and tires changed from snow to summer. Normally this is a 2 hour appointment. This time the service on my vehicle did not begin until 2 hours after the appointment time hence th to summer. Normally this is a 2 hour appointment. This time the service on my vehicle did not begin until 2 hours after the appointment time hence the total wait time was 4 hours. I found this unacceptable as I live out of Sturgeon Falls and have to wait around for the vehicle but 4 hours is not good customer service. I waited in the wait area of the garage in last hour or so.My service bill was not reviewed as usual with me. It was left with the clerk for payment. Upon review of the bill at home besides realizing the costs have increased since my last service.Also found a charge for windshield wash. I didn't request such an item and should not have to pay for any supplies I am not aware of. I am satisfied with the quality of work and have been dealing with this garage for several years however due to commitments at home I cannot be waiting for 4 hours for regular service unless there is an issue with vehicle needing a big repair etc. More