Savage Ford Sales Limited
Sturgeon Falls, ON
Is this your dealership?
Filter Reviews by Keyword
By Type
256 Reviews of Savage Ford Sales Limited
Fine. Not spectacular. Kinda hoped when you get serviced, they’d fill up the windshield washer fluid as part of it. They just do their job....no more Kinda hoped when you get serviced, they’d fill up the windshield washer fluid as part of it. They just do their job....no more More
Very well taken care of Must say the service is awesome. Picks it up and drops it off. Let’s me know when service is due. Bought 6 there and satisfied. Must say the service is awesome. Picks it up and drops it off. Let’s me know when service is due. Bought 6 there and satisfied. More
Worst After Sales Service They want your money and they want you to buy. I made the mistake of purchasing a new F-150 from them. They don’t call you for regular service a They want your money and they want you to buy. I made the mistake of purchasing a new F-150 from them. They don’t call you for regular service appointments, they don’t check anything unless you ask them to check specific things. Service appointments take 2 weeks. They don’t have 90% of parts on hand, so you always have to make a follow up appointment because the first appointment is diagnostic only and they order parts required afterwards! They refused to repair items covered by warranty! I will never purchase from Savage Ford again. Actually this experience made me decide to never buy another ford again! Terrible after sales service Savage Ford.... More
Tailgate Power tailgate would not open, was a Sunday and had to go out of town early Monday, I dropped my 2015 F150 at Savage Ford Sunday evening with out an a Power tailgate would not open, was a Sunday and had to go out of town early Monday, I dropped my 2015 F150 at Savage Ford Sunday evening with out an appointment, called it in Monday morning, they had to order parts but still had it ready for me on my return. The service at Savage Ford is second to none!! More
Service Department Great work done at Savage Ford Service, I was told it should take about an hour or so to find problem and it only took about an hour and a half to fin Great work done at Savage Ford Service, I was told it should take about an hour or so to find problem and it only took about an hour and a half to find and fix the problem. More
Great People, Service Lead Time Not So Great First I'll start buy saying the people behind Savage Ford are great, friendly and professional people. No complaints at all on that front. Even for a First I'll start buy saying the people behind Savage Ford are great, friendly and professional people. No complaints at all on that front. Even for appointments they are accommodating and thorough but... The reason for the three stars is for the lead time required for appointments. I have two vehicles which my spouse and I each require every day for traveling to work. The doors on my F-150 would not close due to water getting in and freezing the mechanism. To drive the truck we had to hold the doors closed since they wouldn't latch. When I called to get this repaired right away the closest opening for an appointment was over 3 weeks away. Sylvain (Great guy) tried his best to fit me in sooner and was able to better that to two weeks away. Still not the best when the you can't close the doors. So I called another dealer. They got me in within a week. I am displeased with the fact that the dealer I purchased my vehicle from couldn't come through and repair an urgent issue faster than a dealer I never dealt with before. More
Amazing service!! Ever since day one, I have had 10 out of 10 with everyone and everything at savage ford. From mike speaking with me personally on the phone to buy my Ever since day one, I have had 10 out of 10 with everyone and everything at savage ford. From mike speaking with me personally on the phone to buy my truck, to Sylvain in sales, Tim in finance, Steve in service, Claude the shuttle driver, receptionists are always friendly, and garage staff always have a smile on and happy to work on my ford! I recently had a servicing done and needed a loaner car to return home and had to leave my truck overnight. Steve in service went above and beyond to find a car for me! Always great service! Everyone knows me by first name! That’s what keeps me coming back and traveling from sudbury to buy and service my truck. Sure don’t get that kind of service at Belanger or Cambrian ford! Keep up the great work savage ford! More
Oil change and check up, efficient service as always! J'ai acheté mon auto en août dernier. Mon auto avait besoin d'un changement d'huile et une mise au point régulière. Très bon service bilingue! Merci R J'ai acheté mon auto en août dernier. Mon auto avait besoin d'un changement d'huile et une mise au point régulière. Très bon service bilingue! Merci Rick au service. More
Great service as usual! All concerns were dealt with and two recalls. Rental vehicle was provided due to the length of time required to perform the repairs. FRIENDLY PEOPLE w All concerns were dealt with and two recalls. Rental vehicle was provided due to the length of time required to perform the repairs. FRIENDLY PEOPLE working there. More
Seamless Recently transitioned into my third Ford Explorer lease seamlessly. They offer great advice and understand the owner’s needs. Maintenance service is a Recently transitioned into my third Ford Explorer lease seamlessly. They offer great advice and understand the owner’s needs. Maintenance service is a breeze afterwards. I am always well received when I go see them and I know I will be getting my fourth lease at this dealership. More