Saskatoon North Hyundai

Completely disrespectful of customer's personal info I purchased a car with Saskatoon Hyundai approximately two and a half years ago. I had a good experience during my purchase and left a happy customer. I purchased a car with Saskatoon Hyundai approximately two and a half years ago. I had a good experience during my purchase and left a happy customer. However, I have now been contacted three times within a 5 hour period by James Nickel from Saskatoon Hyundai, soliciting me to sell my car back to them. I received a phonecall from James Nickel of Saskatoon Hyundai today at roughly 2:30PM, which I ignored as I was at work at this time. James Nickel left a voicemail telling me that he was going through their records and saw that I had purchased a vehicle two and a half years ago that matches the description of a car his current customer was seeking and assumed I would like to sell it. After I ignored this voicemail due to being at work I received a text message about fifteen minutes after the phone call from James Nickel of Saskatoon Hyundai, proclaiming the same information as his voicemail. I excused myself from work and responded to his text message. I informed him that I have no interest in selling my car and I would appreciate if my personal information was not used for solicitation by Saskatoon Hyundai. I mentioned that I was under the impression that Saskatoon Hyundai would treat my personal information in a professional and private matter. I asked not to be contacted me again to do with this matter and to please remove my information from further solicitation attempts. At 7:30PM I received an automated solicitation attempt through my email. The email was not even addressed properly to me, simply stating "Hi, {First_name}" once again soliciting me to sell my car for the third time within five hours. I responded to the email, detailing why I would not be selling and asking that he not contact me again. This email bounced back as a failed delivery, proving that this was an automated email and not even a copy past effort on James Nickel's part. This is completely unacceptable. Previous customers' personal information should not be used for solicitation after they've made a very substantial purchase and placed a lot of trust in Saskatoon Hyundai. It is unacceptable that a salesperson continues to harass a previous customer after they have clearly asked not to be contact at all in the future. Saskatoon Hyundai needs to re-evaluate the way they treat their past customers. This sort of behaviour should worry any past, current or future customers of Saskatoon Hyundai. Their Salespeople have complete access to YOUR personal information. I have since moved but seeing as my Name, my Phone Number and my Email were all accessed by James Nickel, I have no doubt there was or will be a letter sent to my previous address on file as well. Shame on you James Nickel and shame on you Saskatoon Hyundai for not respecting your customers or their private and personal information. Go buy or sell your car somewhere else unless you like being solicited years after the transaction! More

very unprofessional and greedy watch out for this dealership The managers are complete cowards and never return your calls, these are the rudest people I have ever dealt with in sales. I would not send my worst The managers are complete cowards and never return your calls, these are the rudest people I have ever dealt with in sales. I would not send my worst enemy over to you guys. Also I am well Aware you will do nothing about what I just wrote you but I Hope you get to truly see how your employees actually treat your could of been customers. More

Best purchase experience to date. James was easy-going and helpful. We never felt like we were wheeling and dealing with a slick salesman, just a straightforward and friendly transacti James was easy-going and helpful. We never felt like we were wheeling and dealing with a slick salesman, just a straightforward and friendly transaction. If that's the experience you're looking for, give James a call. More

Very helpful My experience with Dan and Jaimie-Lyn was excellent. Dan knew everything about the particular Tucson that I wanted and I left confident with my new pu My experience with Dan and Jaimie-Lyn was excellent. Dan knew everything about the particular Tucson that I wanted and I left confident with my new purchase. Jaimie-Lyn was also great to deal with and the paper work was done quickly and without and troubles. I highly recommend Dan and the rest of Saskatoon Hyundai for your next vehicle purchase. More

Our New 2017 Tucson Our experience with Dan was very positive through the sales process, he is very knowledgeable of his product and is well versed on the competition mod Our experience with Dan was very positive through the sales process, he is very knowledgeable of his product and is well versed on the competition models. i have been involved in forklift sales/dealership environment for 20 years, and he did very well as a sales person. aside from Kelly not being able to get the colour she wanted everything was great More

Professionalism Professional and outgoing. Energetic and smiling. He knew his stuff and explained things simply and clearly. He was clearly respected and well-liked b Professional and outgoing. Energetic and smiling. He knew his stuff and explained things simply and clearly. He was clearly respected and well-liked by the customers and other staff. More

Dream car! Neil was so helpful and knowledgeable about the products and services! He took the time to walk me through the financing options and help me to choos Neil was so helpful and knowledgeable about the products and services! He took the time to walk me through the financing options and help me to choose the option that best fit my lifestyle. He also steered me in the direction of the vehicle I decided to purchase - I LOVE IT! Eric was also fantastic - he knew all the "ins and outs" of the vehicle - his patience, knowledge and great sense of humour were much appreciated! Thank you More

Pleasant overall James was quite helpful right from the start. If he was busy, Andrew made sure we were taken care of. The process was lengthier than it should have be James was quite helpful right from the start. If he was busy, Andrew made sure we were taken care of. The process was lengthier than it should have been and we had a few hiccups with the negotiations but in the end James was able to work within my budget. I admit I was quite frustrated at times but James made sure that I was satisfied in the end. Neil was absolutely excellent, helping me to understand my options and being honest about what I did and didn't need to keep my costs low but effective. This is my first Hyundai but so far I am very pleased! Everyone has been very helpful throughout the entire process and continue to care about your lasting happiness as well. More

An amazing experience Would most definitely recommend, kind and patient, answered all my questions. Went over and above all my expectations. Very professional. Our experien Would most definitely recommend, kind and patient, answered all my questions. Went over and above all my expectations. Very professional. Our experience was one of the best I've ever seen, and we will be dealing with both James Nickel and Neil Ward for the rest of our car needs. We not only recieved a great deal but the car we choose has the best safety features. I couldn't ask for a better experience. Thank you guys so much. More

It was awesome The salesman was polite and awesome they found what kind of vehicle we wanted and overall it was an amazing experience I will recommend everyone to th The salesman was polite and awesome they found what kind of vehicle we wanted and overall it was an amazing experience I will recommend everyone to this dealership thank you Saskatoon Hyundai. I am very pleased and happy with our purchase. More