Royal Chevrolet Cadillac Inc.

Disappointed in the service department. Had a steering issue with my 2017 cadillac. Took to royal on two different occasions and they told me until something mechanically goes wrong with it Had a steering issue with my 2017 cadillac. Took to royal on two different occasions and they told me until something mechanically goes wrong with it (according to what they said my warranty company said) Warranty company told me to take it somewhere else so I went to McMaster. Not only did they do a diagnostic on my car they also took the time to contact my extended warranty company and low and behold they replaced my whole steering rack plus did an alignment all of which was paid for through my warranty. We have been long standing customers of Royal Chev however they have lost our business along with many of our friends and family. Will be taking all our business now to McMaster as I was treated with the utmost respect and I was not made to feel stupid or dumb. More

Royal Chevy, and excellent dealer and great staff to work with and very accommodating.Their sales representative Alex was friendly and willing to work with new buyers from his dealership. Would recommend! with and very accommodating.Their sales representative Alex was friendly and willing to work with new buyers from his dealership. Would recommend! More

Dishonest, unless you're from here I would not recommend buying from this place. Will never consider going here ever again. buying from this place. Will never consider going here ever again. More

Purchased my 3rd used car from Royal and am very happy. All touchups were done prior to pickup but noticed small star crack in windshield. Royal replaced windshield, no questions asked. All touchups were done prior to pickup but noticed small star crack in windshield. Royal replaced windshield, no questions asked. More

I bought a used car from Michael and he was amazing, also had to deal with Ryan the sales manager over an issue I had with the car . Natasha the service representative took care of all the repairs and made had to deal with Ryan the sales manager over an issue I had with the car . Natasha the service representative took care of all the repairs and made the experience a pleasant one. I have never bought a car from any dealership that went above and beyond to make sure I was completely satisfied. I cannot say a bad word about this dealership. Thanks to everyone!! Clifford Lloyd More

Was sold a truck with clean car fax , but after 2 years the front fender has cracked and that’s how I found out it was in an accident and repaired before . Beware because it’s very disappointing dropping 4 the front fender has cracked and that’s how I found out it was in an accident and repaired before . Beware because it’s very disappointing dropping 40k and finding out it has been hit before . More

Deacon is an amazing sales consultant. Patient and willing to answer all of our questions with a friendly and knowledgeable candor. The vehicle preparation was well organized and completed as discusse willing to answer all of our questions with a friendly and knowledgeable candor. The vehicle preparation was well organized and completed as discussed, on time. Although we purchased a used vehicle, it looked like new when we picked it up. Very excited about enjoying new travel experiences. We highly recommend Deacon! More

Service Department Staff - Natasha - is truly a wonderful, professional, and helpful service provider. As a Senior who appreciates 'Great Service' , I am pleased with her ability to listen, unders wonderful, professional, and helpful service provider. As a Senior who appreciates 'Great Service' , I am pleased with her ability to listen, understand my automobile problems, and steps up to care about my vehicle issues. She excels in excellent customer service. Thank you! More

Deacon is amazing sales consultant. Very professional and he has grate personality. I highly recommend Deacon and Royal Chevrolet Cadillac Dealership in Orangeville. Thank you! he has grate personality. I highly recommend Deacon and Royal Chevrolet Cadillac Dealership in Orangeville. Thank you! More

Awesome experience purchasing from royal. Deacon was easy to deal with and no pressure. The costco gift card was a great bonus and fast receiving it. easy to deal with and no pressure. The costco gift card was a great bonus and fast receiving it. More