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Rose City Ford Sales

Windsor, ON

4.7
1,083 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,083 Reviews of Rose City Ford Sales

May 14, 2025

Dany & Cathy were awesome! Dany listened to what I wanted & worked with me. I originally was looking at a used 2022 Ford Edge & ended up getting a 2025 Ford Escape with a main More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany Jirjis
May 13, 2025

Run by very pleasant staff. Servicing department is very quick and efficient. Will recommend to others. More

by Arun Anil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob was very friendly and helpful.
May 13, 2025

Friendly, courteous and professional service. By the Service Rep and the shuttle drivers. An overall positive experience. More

by Bjh621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers., Nick Gloster
May 12, 2025

Rose City Ford in Windsor has been my go-to location. The services are exceptional and the staff are friendly and knowledgeable. More

by red_viola_coruna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob , Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

It's wonderful to hear that Rose City Ford has consistently been your go-to location! We truly appreciate you recognizing our team's dedication to providing exceptional service and a friendly, knowledgeable environment. Our aim is to always make your visits as smooth and positive as possible, and your feedback confirms we're on the right track. We value your continued trust in our dealership and look forward to serving you in the future. Thank you for taking the time to share your positive experience!

May 10, 2025

My wife brought in our 2013 Edge because the engine light was on. She waited in the lounge while the purge valve assembly was replaced. It took about two hours and my wife enjoyed the coffee and snacks tha More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

We are so pleased to hear about your wife's recent service experience. It's great to know that Simone was able to schedule the appointment promptly and that Rob provided his usual professional service. We're also glad your wife enjoyed our comfortable lounge and the hospitality of our team. Consistent exceptional service is our priority, and your continued recommendation is truly valued. Thank you for your trust in Rose City Ford! Cheers :)

May 10, 2025

Rose City was awesome at helping me find a new truck after my last vehicle was stolen. There were extremely patient with all my questions, back and forth on which model & features I was interested in. S More

by adamjameshoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo, Lucy, Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Fantastic! We're thrilled that we could help you find the perfect new truck after such an unfortunate event. Our team, including Ronaldo, is dedicated to being patient and thorough in assisting our customers through the vehicle selection process. We understand it's a big decision, and we're glad we could answer all your questions and find the right fit for you. Enjoy your new truck! Cheers :)

May 09, 2025

This dealership has done a great job when it comes to warrantee repairs on my vehicle as well as ongoing maintenance. Appointments are easy to obtain and they ensure they understand and complete repairs More

by mcook10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

It's wonderful to hear about your positive experiences with our service department! We truly appreciate you highlighting our commitment to both warranty repairs and ongoing maintenance. Making appointments easy and ensuring we thoroughly understand your needs are top priorities for us. We're also delighted that you've noticed the pride our service team and mechanics take in their work, along with their great sense of humour – we believe a positive attitude makes all the difference! Thank you for your continued trust in Rose City Ford. We're here to keep your vehicle running smoothly. Cheers :)

May 09, 2025

Had problems with my side view mirror and windows. The service advisor, Matt, was again very professional and gave an time it will be done. We got comfortable in the 2aiting area and he called us that More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt., Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you for sharing your positive experience regarding your side view mirror and window issues. We're glad to hear that Matt provided you with professional service and an accurate timeframe for the repair. It's always our goal to complete service efficiently and even ahead of schedule when possible. We are happy to know you were comfortable in our waiting area and are delighted that we could resolve the issue to your satisfaction! Cheers :)

May 09, 2025

Awesome experience - had issues they took care of it right away - very happy would buy another vehicle from them More

by andrab1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales manager
May 14, 2025 -

Rose City Ford Sales responded

That's wonderful to hear! We're so glad we could address your issues promptly and to your satisfaction. Ensuring our customers have a positive experience is always our top priority. We appreciate your happiness and your consideration of purchasing another vehicle from us in the future. Thank you for your positive feedback! Cheers :)

May 08, 2025

James Kennedy is the kindest car salesman in Windsor. He made getting my first new car an easy and fun experience, when I came into it very anxious. I have already recommended James to all of my family a More

by Natalieroseworsley86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy
May 14, 2025 -

Rose City Ford Sales responded

That's absolutely fantastic to hear, Nathalie! We are so thrilled that James made purchasing your first new car such a positive and easy experience for you! James truly embodies the kind of helpful and supportive service we strive to provide every customer. Knowing that you've already recommended him to your family and friends speaks volumes, and we are incredibly grateful to have you as a lifetime customer. We'll be sure to pass along your wonderful feedback to James – it will make his day! Thank you for choosing Rose City Ford! Cheers :)

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