Riverview Ford Lincoln
Fredericton, NB
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139 Reviews of Riverview Ford Lincoln
We had an excellent overall experience. Our primary point of contact was Riverview Ford sales team wonderkid Ashton Kinney. Mr. Kinney has an encyclopedic knowledge of the Ford line of prod Our primary point of contact was Riverview Ford sales team wonderkid Ashton Kinney. Mr. Kinney has an encyclopedic knowledge of the Ford line of products and it was obvious to us that he is destined to be a giant in his field. We felt sorry for the rest of the Riverview Ford sales team, who must spend a lot of time eating the proverbial dust that this guy kicks up. With Ashton as a coworker, making them look bad day in and day out, we are sure half of them will wind up waxing cars like Biff at the end of Back To The Future. More
Super friendly and helpful. Had the truck I needed and got the deal done. Look forward to working with them again in the future. Had the truck I needed and got the deal done. Look forward to working with them again in the future. More
Quick and easy transaction. Salesperson was straight forward and super easy to deal with. Vehicle was ready on time and exactly as advertised. I would recommend to others. Salesperson was straight forward and super easy to deal with. Vehicle was ready on time and exactly as advertised. I would recommend to others. More
Great Staff in the Service Dept. I was acknowledged upon entering, there was a queue of customers ahead of me, so they gave me a “heads-up” (estimated time) as to when I could be wai I was acknowledged upon entering, there was a queue of customers ahead of me, so they gave me a “heads-up” (estimated time) as to when I could be waited on (& treated equally to others in there w/ more “higher-end” vehicles than mine). When my turn came, he listened attentively, asked relevant questions for clarification, and obtained approval before proceeding with the work to be done. There was no pushing for extra/ unnecessary repairs, and the rate for the repairs needed on my vehicle were reasonably-priced & not an excessively high. Even during an extremely busy, very high peak time, my service advisor continued to remain pleasant & positive. He communicated clearly & concisely, and seemed knowledgeable about the type of vehicle I have. He answered my questions candidly/ honestly, explained things thoroughly, provided timely updates & informed me as to what to expect (re: the costs, etc.), plus offered helpful maintenance suggestions as well. Thanks to all! (including the Auto Tech/Mechanic for fixing my vehicle), and the exceptional customer service from “Vic”! More