
Riverview Ford Lincoln
Fredericton, NB
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151 Reviews of Riverview Ford Lincoln
Great staff, even stayed open extra hours to accommodate my interest in multiple vehicles. Was very happy with my choice and very happy with the helpful staff. my interest in multiple vehicles. Was very happy with my choice and very happy with the helpful staff. More
Ashton was good salesman but bad experience overall. Within 2 weeks this needs 2 wheel bearings and upper control arm. I now have to take time off work twice just to get this taken care of. I don’t unde Within 2 weeks this needs 2 wheel bearings and upper control arm. I now have to take time off work twice just to get this taken care of. I don’t understand how this was missed with your “140-200” point inspection. 30 thousand dollars is a lot of money I shouldn’t have to have any work done to this for a while for that kind of money. More
Best, easiest vehicle purchase EVER! Love love love these guys and my “new to me” Explorer hybrid! Chad, Courtney and Christa made is soo easy and seamless! ⭐️⭐️⭐️⭐️⭐️ Love love love these guys and my “new to me” Explorer hybrid! Chad, Courtney and Christa made is soo easy and seamless! ⭐️⭐️⭐️⭐️⭐️ More
Bought a Lincoln and get there to only find out I have to wait 2hr’s longer while they try to figure out the price we agreed on and the price of the bank draft I brought them does not match what they thought wait 2hr’s longer while they try to figure out the price we agreed on and the price of the bank draft I brought them does not match what they thought it should be. Even though that is the amount written in an email to bring them. So, as they cant figure that out they ask me to pay for a 1year pre-paid service package to make their numbers work on paper....really!!! there’s your first sign of incompetence. Then after having weeks of time to get my plate registration/sticker, this too is not available, STRIKE 2!! If that does not make you unhappy, they also do NOT even have my vehicles protection package (complete mat and trunk liner protection) THAT YOU ORDER WHEN YOU BUILD YOUR VEHICLE!!! How do you mess this part of an order up when it’s a check box on your build you have to click with your mouse?? Total and utter incompetence on this dealerships part. After all that and requesting a refund for a winter tire and rim package not needed BUT paid for in full. Management agrees on the refund, sends me a cheque that DOES not have the HST applied to it, which I paid for on the agreement I signed and the bank draft. Many emails requesting the HST part of my refund to only be ignored by the dealership. If I was the owner id be embarrassed about my staffs incompetence but goes to show its all about the money in the long run. DO NOT WASTE YOU TIME WITH THIS DEALERSHIP, GO ELSEWHERE!!! More
Have had much better experience with other dealership's, they are more worried about getting a 5 star review than actually listening to you and pulling through with there commitment's. Then the manager will they are more worried about getting a 5 star review than actually listening to you and pulling through with there commitment's. Then the manager will try to get involved and have the review changed so the dealership and sales rep gets their 5 star review for compliance reasons. All and all quite a joke and you can find much better service out there if you shop around your Ford dealerships and sales staff. This place is a sign, take your money and see you later kind of place. More
I would never in a million years recommend Riverview Ford to anyone. My F150 was brought in five times in five months for the EXACT same issue every single time. I was told by the Service manager to “give th to anyone. My F150 was brought in five times in five months for the EXACT same issue every single time. I was told by the Service manager to “give them a chance” considering I didn’t even get upset until the 5th time, I think I gave enough chances. More
My daughter bought her first vehicle at Riverview Ford. I trusted they would look after her - and they exceeded our expectations. The service quality was truly exceptional, Thank you Courtney, TJ, and Jami I trusted they would look after her - and they exceeded our expectations. The service quality was truly exceptional, Thank you Courtney, TJ, and Jamie. I highly recommend this business. More