Riverview Ford Lincoln

Service Center Fiasco 2016 MKC, back up camera wasn't working, took it in 3 times until it was finally replaced. Block heater recall, was called in to have it fixed, when w 2016 MKC, back up camera wasn't working, took it in 3 times until it was finally replaced. Block heater recall, was called in to have it fixed, when we get there they don't have the part, second time they have the part, loaner vehicle they gave my wife had no gas in it so she had to put 5 dollars in to get home and back. Cleaned vehicle shortly after and noticed two scratched and a small dent in around license plate, advised service manager that the damage was probably done in their shop while working on camera, same area. We were advised to put it through insurance somebody backed into it, chance that it could have been damaged just about zero unless it was a low flying drone, area is concave and no other adjacent signs of damage, love the MKC, service department is a joke!! More

Will do what it takes to make it right When I bought my Focus a few years ago, I had looked at several used models. When I picked up my car, I realized that it did not have cruise control, When I bought my Focus a few years ago, I had looked at several used models. When I picked up my car, I realized that it did not have cruise control, which I had told the salesman was important to me. I was less than pleased, however they offered to refund my money, or install cruise control for free - which they did. While the error was partly mine, they came good for it and definitely have my loyalty for life. I am always greeted like they are happy to see me and appreciate my business, which can not be said for all dealerships. Thank you Riverview for taking such good care of my care. More

Riverview Ford is not the place for service!!!!!!!!!! Simple MVI on a Ford Ranger turned out to be over a $800.00. 3-1/2 hours, $382.95 labour to replace rear rotors and a ball joint on a vehicle that onl Simple MVI on a Ford Ranger turned out to be over a $800.00. 3-1/2 hours, $382.95 labour to replace rear rotors and a ball joint on a vehicle that only had 48,000KM on it. $150 worth of parts, local cost, were billed at $536.96. The total cost for this was $877.39. You can have the same work done for less than $500.00 at any service depot in Fredericton. Please check before you give this shop your hard earned money!! I do not recommend them at all, stay away. More