River Valley Chrysler Dodge Jeep Ram

Fun experience This would my third time buying a new vehicle but my first time with straight line Chrysler and it has been my best experience by far out of the three This would my third time buying a new vehicle but my first time with straight line Chrysler and it has been my best experience by far out of the three! They were right up front with me about the cost and how much I was able to get for my trade in. They had the vehicle I asked to see washed and ready for me to test drive! Everyone was so helpful from sales to finance. It was a pleasure dealing with Erin. She was easy to talk to and made me feel at ease. I'm so excited to be part of the jeep family :) More

Comfortable The staff is very knowledgeable, friendly, patient, helpful and eager to make your experience there very comfortable and relaxing. They answered all m The staff is very knowledgeable, friendly, patient, helpful and eager to make your experience there very comfortable and relaxing. They answered all my questions and let me take a test drive. After purchase they still helped me resolve a few issues that I should have done myself. Over all an excellent place to do business with. More

Excellent service, prices, and product. The staff is incredibly friendly and looked after us very well. From sales staff to finance, very professional, courteous, and helpful. Very smooth tr The staff is incredibly friendly and looked after us very well. From sales staff to finance, very professional, courteous, and helpful. Very smooth transaction, I will be back. More

Overall a great experience Great customer service , very freindly and extremely helpfull . We went in to look at trucks and were helped immediately and found what we wanted and Great customer service , very freindly and extremely helpfull . We went in to look at trucks and were helped immediately and found what we wanted and began the paper work . I recommend this dealer ship to any one looking for a great vehicle and great customer service . More

Honest & straightforward I have dealt with several dealerships over the years. After having a far from "good" experience @ another dealer (service / warranty work), I decided I have dealt with several dealerships over the years. After having a far from "good" experience @ another dealer (service / warranty work), I decided to try STRAIGHTLINE. Why do you ask "try" ? I returned to this dealer due to my purchasing a previous vehicle there. (brand loyalty was already in place, so it ultimately came down to service & value for me) The reason for the initial purchase was due to an honest salesman (yes, they are out there.!.) with the added bonus of a caring service manager. After a few years over driving my previous vehicle, I went to trade in my 2013 for a newer model. Everything went sideways on both the trade-in value and an incompetent finance department. On top this was the presence of a biased sales manager who did not seem to even blink an eye for a RETURNING CLIENT who provided multiple referrals for Dodge/Jeep shoppers. How was this experience different ? Returning for service, I had a near perfect experience. The original service manager was still there, and a new team member (service) met my needs from start to finish. Ms. Olsen comments include: a professional & inviting phone voice, informative thru the service process, genuinely cares about her customer, detailed technician notes were provided upon pick-up, and was very easy to deal with. With myself being in a similar industry this is nothing shy of refreshing to experience as.!. To add to that, I was greeted by the new GM (Mr. Hamilton) on my way out who ensured that my experience went well. I will return & can only hope that my sales' experience will be as smooth and worry-free. More

Trade on Cummins They took interest in what I wanted in the new Cummins & what I wanted for my vehicle. They gave me what I wanted & suited me up nice in a new Cummins They took interest in what I wanted in the new Cummins & what I wanted for my vehicle. They gave me what I wanted & suited me up nice in a new Cummins. It was not my first time dealing with the this dealership & would recommend any one to give them a shot ! More

Was very quick and efficient I was taken in immediately upon arrival. They did a recall update and fixed my tire. My visit was about 1 hour. I will definitely return there for ser I was taken in immediately upon arrival. They did a recall update and fixed my tire. My visit was about 1 hour. I will definitely return there for service. More

Great experience at Straightline We found the vehicle we liked online and went to straighline to check it out. Their online advertisement on autotrader was factual (price, mileage, sp We found the vehicle we liked online and went to straighline to check it out. Their online advertisement on autotrader was factual (price, mileage, specs) unlike some dealerships we've dealt with in the past. Corey was professional, respectful of our price range, and helpful. More

The experience was great I went into the shop looking for a perfect new vehicle. From the moment I walked in it was a good experience. The sales staff was knowledgeable and no I went into the shop looking for a perfect new vehicle. From the moment I walked in it was a good experience. The sales staff was knowledgeable and not pushy. They understood my requests and did everything in their power to make me happy. When it got time for numbers to come out they were very reasonable and very explainative about each step. I felt like I was never looked down upon or discouraged when buying my new vehicle. I would recommend the salesman Mark or Chris to anyone. Thank you! More