River Valley Chrysler Dodge Jeep Ram

Really good - not high pressure environment It was great, I was really taken back by the relaxed environment at the dealership. We felt like humans being helped by another human not a piece of m It was great, I was really taken back by the relaxed environment at the dealership. We felt like humans being helped by another human not a piece of meat amongst a herd of hungry lions. Lol. we loved hearing the amazing community involvement the dealership was taking part in. Only reason this is a 4 star instead of a 5 star was once we got to finance there were 2 times we were promised a call within a particular time frame and we did not receive a call. In dealerships defence it is coming to year end and I’m sure things move a bit more slowly but we felt if a call is promised then a call should be made (even if just to update us on the status). More

Thx for dealing Straightline in Fort Saskatchewan have lots of choices for rams and are willing to get true deal done. Much appreciated and thx to the sales staff for Straightline in Fort Saskatchewan have lots of choices for rams and are willing to get true deal done. Much appreciated and thx to the sales staff for their help More

Great experience Jake was an excellent salesmen who didn’t push me into anything. Very straightforward process that allowed me to find a truck that matched my personal Jake was an excellent salesmen who didn’t push me into anything. Very straightforward process that allowed me to find a truck that matched my personality. Highly recommend giving Jake a call. More

Wonderful experience Had a great experience here at straight line. I had searched many dealerships for the right truck and straight line was by far the most relaxed and he Had a great experience here at straight line. I had searched many dealerships for the right truck and straight line was by far the most relaxed and helpful place I went to. From the minute I showed up to driving away in my new sport they were amazing. The lot manager brandon introduced me to Mark and Jake who offered me coffee and one of the two always kept me company and were very knowledgable. Both of the sales managers were very kind and easy to deal with as well. Highly recommend checking straight line out! More

Customer service experience I was looking to purchase a new or used Jeep Grande Cherokee, during the month of December 2017, and accordingly got in touch with Trent and Jake to t I was looking to purchase a new or used Jeep Grande Cherokee, during the month of December 2017, and accordingly got in touch with Trent and Jake to that end, at Straightline Chrysler in Fort Saskatchewan . I met with Trent, who in turn, referred me to Jake Purves, a junior sales person, just getting started in his career. I dealt with Jake for a continuous period of about 3 weeks during my search. Jake would go out of his way to accommodate me and was always diligent in providing information I required. He seems to have a very good knowledge of their products, was always obliging during test drives with the different models available. He was informative and eager to help his clients at all times. If he did not know the answer to my question, he would find out. He has a personality that seems to put customers at ease when they approach him for assistance and is most eager to help them find the right vehicle for their needs. As well, the dealership seem to provide the same customer relations attitudes, and I always felt comfortable in my dealing with their friendly staff and the dealership itself. They seem to possess a good balance between corporate business and customer relations. Good work Jake, keep it up. More

More than exceptional service Mark, Jake, Dan and Trent were wonderful people to deal with while shopping around for a new vehicle. Mark was very kind and easy to get along with, w Mark, Jake, Dan and Trent were wonderful people to deal with while shopping around for a new vehicle. Mark was very kind and easy to get along with, while jake was also helpful and offered me a coffee. If you are looking for a new or used vehicle go check out Straightline! More

Very good Sale was handled professionally and with willingness to make me feel I have made the right decision. Will and have recommended others to shop here. Sale was handled professionally and with willingness to make me feel I have made the right decision. Will and have recommended others to shop here. More

Overall great experience and helpful staff From the moment I entered the show room till the time I left with my new keys in my hand I felt taken care. There wasn’t a question they didn’t answe From the moment I entered the show room till the time I left with my new keys in my hand I felt taken care. There wasn’t a question they didn’t answer and they bent over backwards for me. Great place to buy a new vehicle. More

Fast and Friendly I told the salesperson what I was looking for, I was shown a few vehicles that were in my line of idea. Asked if I could get extra item added..no pro I told the salesperson what I was looking for, I was shown a few vehicles that were in my line of idea. Asked if I could get extra item added..no problem... I was approved that night and the staff stayed later to help me get what I was looking for. They were very friendly and the service was great! As long as you know what you want... they can help you get it. More

Great customer service Straightline Chrysler has fantastic customer service. They were very helpful in finding me a jeep I wanted. I would recommend this dealership ! Thank Straightline Chrysler has fantastic customer service. They were very helpful in finding me a jeep I wanted. I would recommend this dealership ! Thank you Straightline! I love my new jeep! More