Back

River City Nissan

Kamloops , BC

not yet
rated
20 Reviews

2405 East Trans Canada Hwy

Kamloops , BC

V2C 4A9

Directions

Filter Reviews by Keyword

By Type

20 Reviews of River City Nissan

December 05, 2024

They will try to upsell you and tell you things are needed that aren’t More

by laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal
Dec 05, 2024 -

River City Nissan responded

Laurel, we apologize if your visit here did not meet our high expectations of service. It is our job to help keep you on the road safely and we pride ourselves on doing that efficiently and with clear communication. When reviews are left with no last name, or vehicle info, or details, it is very hard for us to 1) Learn what exactly happened on your visit 2) Contact you to help make things right. We would welcome the opportunity to improve our service and fix any issues - please give us a call at 250-377-3800.

November 23, 2023

Excellent Dealership. All staff were exceptional. We would definitely buy there again. 10/10 for all departments. More

by Charley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Watson
June 24, 2022

Best service in the business! ! Every aspect of our purchase was taken care of for us. Excellent teamwork More

by saltrogge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mannish, Damien, and Cord
September 03, 2020

The absolute worst dealership in Canada I wouldn’t The absolute worst dealership in Canada I wouldn’t recommend to go here! Said they would save a truck of me and ended up selling to another person. More

by Yepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All employees and management!
Oct 07, 2020 -

River City Nissan responded

We're very sorry that we were unable to deliver this truck for you. Unfortunately we are working with inventory shortages due to high demand (largely in part to COVID-19), and as a result another customer had purchased this truck site unseen. We know this must be frustrating if you had your heart set on the truck. We would be happy to work with you to bring in another truck that suits your needs, and hope that we can still work with you to help you find your dream truck!

February 08, 2020

Elwood Delaney in the service department will go Above the regular call of a Service Advisor .he went out of his way To keep me and my Frontier going strong More

by 232
Recommend Dealer
Yes
Employees Worked With
Elwood Delaney
March 28, 2019

Just bought our 2nd Nissan today Fabulous dealership. Craig Gallant and his staff should be proud. We've never had more positive buying and service experiences than in the past year More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny Walker, Craig Gallant
March 05, 2019

Great place to buy a vehicle. Friendly and knowledgeable staff. Highly recommended! We love our new Nissan Rogue. Hopefully the 1st of many to come More

by JJoffroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny craig
December 05, 2018

Excellent and honest Has a great experience with River City Nissan. Staff are great, and good experience. Go the extra mile and made sure everything was comfortable before More

by Jason b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek and Craig
September 21, 2018

Excellent service and a active owner who knows customer serv Not often will you come into a dealership where this is a good possibility you will be greated by the owner. Meeting the staff you also quickly realiz More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig & Sean
February 24, 2018

Fair dealing I was really apprehensive when I bought my used truck from River City Nissan. Although I have been a mechanics instructor for many years, I haven't ha More

by DocSpanner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Johny, Gary
1