River City Nissan

poor maintenance service spend over $1000 to fix my car, still i am having the same problem again and again. poor customer service. after i got my vehicle fixed they called me spend over $1000 to fix my car, still i am having the same problem again and again. poor customer service. after i got my vehicle fixed they called me for feedback, when i told about the same problem that i was facing even after spending money they told me we will check and call me in couple of days, i never got any response from them later. More

love my new Titan! great place to deal with .. we have purchased a number of different vehicles from River City Nissan (13 Pathfinder, 14 Pathfinder, 16 370Z, and 2017 T great place to deal with .. we have purchased a number of different vehicles from River City Nissan (13 Pathfinder, 14 Pathfinder, 16 370Z, and 2017 Titan). we highly recommend River City Nissan ! More

Lousy place to deal with 10 years ago I purchased a Nissan from this company and to this day they will not leave me alone. I haven't had one for years and will never own anoth 10 years ago I purchased a Nissan from this company and to this day they will not leave me alone. I haven't had one for years and will never own another Nissan because of River City. I continue to get their junk mail and all requests I have made to stop have been ignored. Their so called "Service" is a joke. They care nothing about their customers and their lack of respect is the reason I sold my Nissan. The original purchase was a total run around and they kept me waiting for hours. At the time I was recovering from a broken back and neck and had asked they have everything ready when I arrived so I could leave as soon as possible. When I got there, NOTHING was ready and the person I had dealt with, wasn't even there. 3 hours it took to get me on the road and they haven't left me alone since. More

Great service and a great price! River City Nissan has absolutely unbeatable service. They deliver on what they say and their pricing is great too. My salesperson was Rick. He was River City Nissan has absolutely unbeatable service. They deliver on what they say and their pricing is great too. My salesperson was Rick. He was friendly, knowledgeable and I know he worked extremely hard to get me the best deal possible. The sales manager Craig also made sure I was getting the most for my trade and the best deal on my new Nissan Titan Pro-4X. Both Rick and Craig always made themselves available to answer any of my questions and made me feel important and that my business was appreciated. Danielle is in charge of getting the financing done. She made sure to review all of the documentation with me and made sure that I completely understood all of the details. She also offered me a great deal on an extended warranty without being pushy. I've also taken my vehicles to Nissan for service. Dale the service manager has always delivered the service requested at the quoted price. This is my 3rd vehicle that I have purchased at River City Nissan and I can tell you that it will most definitely not be my last. Brandon Ruddock Kamloops, B.C. More

Exceptional Customer Service Car shopping can be stressful. Rob and Craig made the entire experience enjoyable and stress free. They were extremely knowledgeable and patient, and Car shopping can be stressful. Rob and Craig made the entire experience enjoyable and stress free. They were extremely knowledgeable and patient, and not once during the whole process did I feel pressured. They made me a fantastic offer on my trade and helped me pick the perfect new vehicle. I'm very happy with the deal they gave me. Danielle was also wonderful. She helped get all the paperwork and financial stuff sorted out for me. Everyone at River City Nissan made me feel comfortable and welcome. I will definitely be back. More

The owner is a fraud Owner advertises that they have a "Price Match Guarantee! We will meet or beat any competitor's pricing". I, being from out of town, phoned dealershi Owner advertises that they have a "Price Match Guarantee! We will meet or beat any competitor's pricing". I, being from out of town, phoned dealership after getting several prices on a new Murano from around the province. I talked to the owner, Sean Turner, and mentioned that with their "Price Match Guarantee" he got the sale stating the price the next best dealer came in with. Mr. Turner said he wouldn't honour the deal. I mentioned his "Price Match Guarantee" advertised on their website, but he responded that he was not going to honour the price. The "price Match Guarantee" advertised on their website is false advertising that should be removed. Further, it would be in the best interest of the dealership if the owner simply stayed at home and hired someone competent to run the business for him. More

Fraud Price switching. Price gouging. Lying. Sean Turner is a greedy xxxxxxxx and I wouldn't buy water from him if I were on fire. Shop anywhere else. Price switching. Price gouging. Lying. Sean Turner is a greedy xxxxxxxx and I wouldn't buy water from him if I were on fire. Shop anywhere else. More

Amazing! The sales staff at river city is next to none! I would recommend them in a heart beat! Every step was personalized from my initial online inquiry righ The sales staff at river city is next to none! I would recommend them in a heart beat! Every step was personalized from my initial online inquiry right up to my test drive. Unfortunately buying a vehicle at this time was not in the cards for me, but when it is, this is where I will be going! More

Simply the best This is the second car I have purchased from Rivercity. I honestly believe we always get a lot of car for the money. My Infinity G35X was totaled by This is the second car I have purchased from Rivercity. I honestly believe we always get a lot of car for the money. My Infinity G35X was totaled by ICBC and I was to say the least totally up ended. I knew that I would never be able to replace it. I went to Rivercity first looking for a new car. Then the salesman showed me my Altima. It scared me because I did not think I could afford the car. I was stressed cancelled the deal then Rivercity offered us the car for a few hours alone. We drove it and it was the car like the salesman said it was our car. THANK YOU JIM!!!! THANK YOU MIKE!!!! I feel good about it all now. I got a lot of car for my money. More

Infiniti g35x My experience at River City Nissan was excellent. From first contact to last it was definitely well worth the trip from Kelowna. I'll recommend. My experience at River City Nissan was excellent. From first contact to last it was definitely well worth the trip from Kelowna. I'll recommend. More