Richmond Subaru

Great experience from start to finish Jackie was most helpful from the first test drive, through the ordering process and when my new Crosstrek finally arrived. He was very responsive if I Jackie was most helpful from the first test drive, through the ordering process and when my new Crosstrek finally arrived. He was very responsive if I had a question, and also very honest about the car, price and when to expect delivery. It was a real pleasure to deal with him, and will definitely consider him again for my next purchase (maybe an Ascent). More

Extremely Positive Experience at Richmond Subaru I was in the market for a new or slightly used WRX. Living in Vancouver I visited the local dealerships, Wolfe and Docksteader. Being a younger person I was in the market for a new or slightly used WRX. Living in Vancouver I visited the local dealerships, Wolfe and Docksteader. Being a younger person, I was treated quite poorly at both dealerships. Neither allowed me to even look at a potential unit, and the salesperson at Wolfe never even bothered to follow up with me. I went to Richmond Subaru after a good recommendation from a friend. I met with Jordan, and before we even started to talk about payment he asked me "have you driven the car yet?". It was the most refreshing thing to hear after about a week of dealing with other dealerships who wouldn't even let me sit in a showroom model. My experience from there on out was excellent, Jordan was helpful without being pushy, his sales manager Matthew let his salesman do his thing and I ended up getting a great deal on a WRX. I was happy to give Richmond Subaru my business. I honestly would have written a positive review regardless of whether or not I was asked to. More

Fantastic Trying to lease a car from another country wasn’t easy until I got on the phone with Jordan Lyons. Jordan listened to what we needed and made the proc Trying to lease a car from another country wasn’t easy until I got on the phone with Jordan Lyons. Jordan listened to what we needed and made the process easy and seamless. He picked my wife and I up at the airport and had us on the road in our new 2018 Subaru Outback in no time. Would definitely suggest Richmond Subaru and even more so Jordan. More

Best sales experience I've ever had. Our salesman Nat was exceptional. He went out of his way to make sure we were able to get everything we wanted for a fair price. They even gave us a r Our salesman Nat was exceptional. He went out of his way to make sure we were able to get everything we wanted for a fair price. They even gave us a ride back and forth to the airport which saved us parking fees on our vacation. I'd highly recommend Nat and Richmond Subaru to anyone. More

Lease 2017 Sportech Impreza Richmond Subaru is the best car dealership in lower mainland, excellent customer service. Jordan is an exceptional sale representative, very helpful, Richmond Subaru is the best car dealership in lower mainland, excellent customer service. Jordan is an exceptional sale representative, very helpful, above and beyond. I bought 2017 Sportech Impreza, great compact all wheel drive vehicle for all weather condition. Definitely will recommend Richmond Subaru to friends and families. More

Good deal and Good experience Just got my car from Richmond Subaru. The sales, Mike, is very patient to answer all our questions while we are testing driving the car. And response Just got my car from Richmond Subaru. The sales, Mike, is very patient to answer all our questions while we are testing driving the car. And response my text message very quickly. Overall it is a very good experience. More

Bought 2018 Subaru Crosstrek Limited with Eyesight I received my Crosstrek LTD with Eyesight 1 week ago. I am very pleased with the service from Mike and Danielle. My Crosstrek is better than I expe I received my Crosstrek LTD with Eyesight 1 week ago. I am very pleased with the service from Mike and Danielle. My Crosstrek is better than I expected. It rides well and is unexpectedly quieter than my Acura 3.2 TL 2009 SHAWD. Visibility is excellent. There are lots of electronics and safety features to get familiar with. I especially like the ability to login the Crosstrek to my wifi at home and to update the navigational maps (Canada, USA, Mexico) at my discretion, as required. I am More

We were confident in Tim Had a great experience with Tim. We came to Richmond Subaru from a friend's recommendation after seeing their Outback. Tim was actually busy and refer Had a great experience with Tim. We came to Richmond Subaru from a friend's recommendation after seeing their Outback. Tim was actually busy and referred us to Austin, who was clear, professional and made sure we knew all the features of the new 2018 Crosstrek. Tim checked-in on us throughout the whole process and made sure we were taken care of properly. He gave us a great deal and helped to budget it so we could get the best car suitable for our budgeting needs. Thanks Subaru! I'm in love with the orange Crosstrek now. More

Great Got the perfect car at the right price. Got to view most the cars on the lot and did not feel pressured at all. Happy with my experience here. Got the perfect car at the right price. Got to view most the cars on the lot and did not feel pressured at all. Happy with my experience here. More

Sales Manager wins the day. Had a poor experience with Wolf Subaru. Drove to Richmond where Tim Tsang sales manager treated us like royalty. Leased the car we wanted and have a r Had a poor experience with Wolf Subaru. Drove to Richmond where Tim Tsang sales manager treated us like royalty. Leased the car we wanted and have a relationship with a dealership we have faith in. Excellent sales and service More