Richmond Hill Subaru

Great service, "can do" attitude, willingness to work with customer to satisfy needs. Great overall experience - would deal with and recommend to others! Thank you for a great experience! to work with customer to satisfy needs. Great overall experience - would deal with and recommend to others! Thank you for a great experience! More

Ariela was very helpful and friendly. She had no issue answering each and every one of my questions. If it wasn't for her being there and helping me, I probably would have left without purchasing a new c answering each and every one of my questions. If it wasn't for her being there and helping me, I probably would have left without purchasing a new car. More

Nothing but spectacular service since my very first phone call to the Dealership. I was looking for an 2012 Subaru WRX STi. I called 3 other Subaru Dealerships (Scarborough, Willowdale and Markham) and they call to the Dealership. I was looking for an 2012 Subaru WRX STi. I called 3 other Subaru Dealerships (Scarborough, Willowdale and Markham) and they all blew me off and NOT taking me seriously. I know my way around automobiles and I was not about the buy a car without test driving it. I spoke to Mark Beevor firstly, I was being very frank with Mark. I told him I'm 5 10" and over 200lbs. I wanted to know if I can be comfortable in that car and I wanted to have a feel for the STi. He understood and agreed with what I was saying. He told me to stop by and will gladly let me test drive the STi as long as I was very close in purchasing the vehicle. Mark had a few other customers and he has asked me if Alex Kam can be my sales associate since he was busy and could not attend to me anytime soon. Alex explained the STi to me in detail about the vehicle and was extremely knowledgeable since he is a Subaru owner himself. He took me on the test drive in a 2012 Impreza WRX STi. I needed to know if I can be comfortable driving the car every day. After the test drive I knew this is the car I want. Alex Kam NEVER pressured me to buy right away. Alex understood and waited until I was ready. We kept in communication until I was ready. Now I am a proud new owner of a 2012 WRX STi and loving every moment I am behind the wheel. I had a few complicated issues with the bank regarding about financing the STi. After a few days had pass. I sat down with Dan Reame to discuss some options. He suggested that I lease the vehicle since the lease rate was recently lowered as a promotion. I filled out the paperwork on a Thursday evening. By friday morning I was approved. Quick response and the STi was ready for me to be picked up on the following Monday. Exceptional service second to none from the whole Richmond Hill Subaru team! I highly recommend Richmond Hill Subaru to potential Subaru buyers. Please give them a chance and you will not be disappointed. More

Both Alex and Dan have been very responsive. Alex is very knowledgable and has a lot of patience when explaining every single feature of the vehicle. He is also very responsible, he gave out his person very knowledgable and has a lot of patience when explaining every single feature of the vehicle. He is also very responsible, he gave out his personal cell phone number to us so we can find him even on his day off if we have any questions. I would definitely refer my friends to Alex in the near future should they need to purchase a new car. More

Good service and follow up, the sale person very friendly. Let me understand the option for the car. Will not force to me to buy a car. friendly. Let me understand the option for the car. Will not force to me to buy a car. More

Sales associate was very friendly, resourceful, and really has a good understanding in meeting clients needs! Very approachable, and most importantly, the sales associate does not focus on the objectiv really has a good understanding in meeting clients needs! Very approachable, and most importantly, the sales associate does not focus on the objective of making a sale, but rather, the experience of the client. Thank you! More

Very friendly service. Answers emails and text messages. Willing to help me find out information. Reasonable in allowing a refundable deposit when other Subaru dealers weren't willing. Willing to help me find out information. Reasonable in allowing a refundable deposit when other Subaru dealers weren't willing. More

My purchase was an easy sell for RH Subaru as I knew exactly what I wanted before walking in there. They didn't have to sell me on anything, and within a couple of hours arrival, the deal was signed. exactly what I wanted before walking in there. They didn't have to sell me on anything, and within a couple of hours arrival, the deal was signed. The front fog light 3M option was not what I was expecting but hopefully it will protect the lights. In the end, the overall experience was a good one. More

I have purchased 4 cars so far from RH Subaru and have always dealt with Ariela Berger. Ariela is solid communicator who is always honest, friendly and caring and who really goes the extra mile for her c always dealt with Ariela Berger. Ariela is solid communicator who is always honest, friendly and caring and who really goes the extra mile for her customers. I have thoroughly enjoyed our interactions and purchases with her. Jason Katz More

Definately a recommended dealer for who loves Subaru or willing to buy a Subaru. I got excellent deal for my 2012 Outback and very nice service from them. Alex explained very detailed about the vehicle and willing to buy a Subaru. I got excellent deal for my 2012 Outback and very nice service from them. Alex explained very detailed about the vehicle and also provided the most instructive test drive on every aspect I need to know when driving the new Outback. I have a great experience on buying my car in Richmondhill Subaru, and thanks for their nice manner and professional service. More