Richmond Hill Subaru

friendly , no pressure sales, helpful Sean Pearl was very friendly & helpful , he took his time to answer my questions even after I took the car home & I was calling in for help to under Sean Pearl was very friendly & helpful , he took his time to answer my questions even after I took the car home & I was calling in for help to understand some of the new features. I also liked that I was not pressured into any sales that I did not wanted or needed at any time during my visits. More

Top Notch Sales & Service Robert: No-pressure sales, quick answers to questions, friendly, efficient, delivered what he promised, arranged for another rep to help me when he w Robert: No-pressure sales, quick answers to questions, friendly, efficient, delivered what he promised, arranged for another rep to help me when he was not working, would recommend him to others looking to purchase. Eugene: Went out of his way to be helpful and to give us the parts information we required. David: Explained what the problem was and corrected it, inspires trust. Ariela: Very helpful, friendly, efficient, organized with all the paperwork. More

Always have your best interest in mind I use to call dealerships "stealerships" due to various reasons - and I was pleasantly surprised by the professionalism displayed by New Roads Subaru I use to call dealerships "stealerships" due to various reasons - and I was pleasantly surprised by the professionalism displayed by New Roads Subaru both times we've dealt with them - nothing was hidden, and explanations are detailed on why a particular decision would be better for us, both in practical and in monetary terms. More

A sales person you can trust Not originally bought the car from Francis, but get a lot of useful information from him during my visits afterwards. He is always very nice and suppo Not originally bought the car from Francis, but get a lot of useful information from him during my visits afterwards. He is always very nice and supportive,. If I would buy a second Subaru car, will definitely buy from him. More

Great customer experience! Alex was amazing and super informative on the model we were interested. He was very detail oriented and there was no pressure to buy. I learned so muc Alex was amazing and super informative on the model we were interested. He was very detail oriented and there was no pressure to buy. I learned so much about the car and completely unbiased too. I highly recommend this dealership if you're looking for a Subaru. More

Friendly, organized and quality service The staff is ultra friendly and answer all questions. Not only do they not push anything on you when doing your scheduled servicing of oil changes etc The staff is ultra friendly and answer all questions. Not only do they not push anything on you when doing your scheduled servicing of oil changes etc, but they also advise you what is not needed and save you money. Very clean and great experience of keeping appointments flowing in time. Sincerely best service I have received at a delearship from purchase to servicing of my Subaru Forester. More

Helpful and honest Sean Pearl (sales consultant) was very helpful and never pushy. I walked in and out of the dealership several times to get more information and I nev Sean Pearl (sales consultant) was very helpful and never pushy. I walked in and out of the dealership several times to get more information and I never felt pressured. Sean was honest with us and made our car purchase quick, easy, and smooth. Not only was I happy with the service I received, but I'm also very happy with the car I purchased. Other companies and dealers provided me with mediocre-poor service. Once you deal with this dealership you will not want to go anywhere else. More

Amazing Service from Mike Had a great experience at Richmond Hill Subaru's service department dealing with Mike as my service advisor. Mike was very polite and professional. H Had a great experience at Richmond Hill Subaru's service department dealing with Mike as my service advisor. Mike was very polite and professional. He took the time to explain in detail what was being done to my car and why. He answered all my questions honestly and did not rush me out of there. When I went to pick up the car, we took his time going over the bill with me and we even discussed what the next service will be. I highly recommend speaking to Mike specifically when taking you car to Subaru. More

Wonderful experience Absolutely a wonderful surprise, caring, competent people in a gorgeous new facility. The repairs was carried out quickly. The loaner car was a compl Absolutely a wonderful surprise, caring, competent people in a gorgeous new facility. The repairs was carried out quickly. The loaner car was a complete bonus! More

Knowledgable, informative and very comfortable My experience was awesome. I found a couple Impreza for sale on line and travelled over an hour to reach dealership. Very glad I did... Alex was very My experience was awesome. I found a couple Impreza for sale on line and travelled over an hour to reach dealership. Very glad I did... Alex was very knowledgeable and I never felt pressured. After deciding to purchase everything was handled by email or phone to save me the long commute. When I picked up my Impreza Alex took the time to make sure I was thoroughly comfortable before I left. I would not hesitate to recommend richmond hill subura and especially Alex to anyone. More