Richmond Hill Subaru

Nice Service Good knowledge and nice customer service. recommendation. It is the first time we went to this dealership. From the beginning to end, we always got Good knowledge and nice customer service. recommendation. It is the first time we went to this dealership. From the beginning to end, we always got happy and useful experience. More

Always a great experience Have been going to this dealership for years. Always great service/leasing options. Treated very well as a returning customer. New facilities have Have been going to this dealership for years. Always great service/leasing options. Treated very well as a returning customer. New facilities have made it that much better. More

Great Overall Experience I registered for a test drive online and was initially scheduled to meet with Kevin Loll. Due to an earlier appointment running over I was placed with I registered for a test drive online and was initially scheduled to meet with Kevin Loll. Due to an earlier appointment running over I was placed with Robert Ruffalo. Robert was friendly, informative and thorough. I did not feel pressured or stressed, Robert helped to make the purchase of my first car (Subaru Impreza) an enjoyable one. Before I left the dealership Kevin checked in to see how my experience was and congratulated me on my purchase. My overall experience was very positive and I would recommend Richmond Hill Subaru to anyone in the market for a car. More

A great and helpful team The salesperson is very kind and helpful. We had a great experience from their "non-pushing" sales and finally we bought the car we wanted, The salesperson is very kind and helpful. We had a great experience from their "non-pushing" sales and finally we bought the car we wanted, More

Positive Purchase Experience We recently purchased a 2017 Subaru Forester 2.5i from this dealership. We were not really looking forward to the part of the purchase where you negot We recently purchased a 2017 Subaru Forester 2.5i from this dealership. We were not really looking forward to the part of the purchase where you negotiate and go through all the "sales" back and forth time wasters. Alex Kam was the person we were dealing with. We were pleasantly surprised as he was very professional and really knew all the important information and details and features about the car. He was was straightforward and the purchase (negotiation) part was quick and to the point. We did not feel pressured or manipulated in any way. It was really a positive experience. More

Service My car was blow a fuse and I try to get the warranty coverage, The ladie at service department won't help you much. I ask her if my car is still under My car was blow a fuse and I try to get the warranty coverage, The ladie at service department won't help you much. I ask her if my car is still under warranty and she try to reject that my car is tune and don't want to give me warranty . She has the worse adttudie, treat costumer like she was the owner of the dealership. Never bring my car back cause she treat me like sh_t. But the sale persons at good More

Sales Talk to Francis regarding a new car purchase, he explain to me everything about the car I'm look for and he will do anything to make you happy. Talk to Francis regarding a new car purchase, he explain to me everything about the car I'm look for and he will do anything to make you happy. More

First time buyers My partner and I decided we wanted a Subaru. This was our first time making a major purchase so we obviously had some nerves and fears about the proce My partner and I decided we wanted a Subaru. This was our first time making a major purchase so we obviously had some nerves and fears about the process. We found the car we wanted and booked a test drive with Jeff Foo, via email which was very nice, considering we are both working and don't have time to take calls. We were shown two Impreza hatches. Jeff asked if we were interested in a sedan and when we said no, he didn't push or attempt to sell us something we didn't want. He also answered our questions with sincerity and honesty, giving us information to make our decisions without trying to deceive us. During the test drive, he was so knowledgable and friendly. His personality put us at ease while explaining much of his knowledge and expertise with Subaru. Sean Pearl and Jeff explained in detail how our payment would be working, and laid everything out for us to make it understandable and clear. For a first time purchase, it was painless! Michael Tran helped us seal the deal, and at once welcomed us to the Subaru family, while not pushing us to take options we didn't want. The staff also went above and beyond to help us arrange a pick-up option for our new vehicle on their personal time. It's just been a wonderful experience, and I hope it continues. Thank you Richmond Hill Subaru! More

Excellent service! I found the staff and the sales agent friendly and knowledgeable about the vehicle I purchased . On the day of pick up I was given a thorough walk thr I found the staff and the sales agent friendly and knowledgeable about the vehicle I purchased . On the day of pick up I was given a thorough walk through of the vehicle. the sales agent made me feel comfortable driving away in my new vehicle. Overall it was a great purchase experience! More

Great experience with Richmond Hill Subaru We met 2 very talented sales people who were very familiar with the Subaru vehicles and helped us to recognize the safety features that were so import We met 2 very talented sales people who were very familiar with the Subaru vehicles and helped us to recognize the safety features that were so important to us in the purchase of a new vehicle. We were not pressured to make the sale but were shown from the first time we entered the show room to the test drive to the signing of the deal respect and courtesy. More