Richmond Hill Hyundai

Getting it right ! Getting it right. I used this dealership many times since purchasing my 2016 Hyundai product. Originally, I had less than stellar repair service wit Getting it right. I used this dealership many times since purchasing my 2016 Hyundai product. Originally, I had less than stellar repair service with respects to various issues. However, in the last few months, it seems this Hyundai dealership service has turned it around in a big way. I had a specific repeatable noise that occurred only when accelerating over a certain speed. I have been driving for over 40 years and I know that noise issues are the most difficult to diagnosis in many cases. The folks at Richmond Hill Hyundai tenaciously troubleshooted the cause. 2 individuals that stood out were Mark (Senior Service Consultant) and a outstanding Service Delivery Automotive Guru (Travis). Both Mark and Travis were professional, set expectations, took the time to explain in detail on what they could do and were going to do. I could tell they took pride in the Hyundai brand- the company they worked for. The demonstrated knowledge and accountability. I got my vehicle back and the noise was gone, fantastic - I was extremely happy with the service experience and will be coming back ! These 2 individuals specifically and the Richmond Hill Hyundai staff restored my faith in the Hyundai brand(Getting it right). The product speaks for itself - features, pricing, great warranty etc. but the other key attribute is the service. I would definitely purchase another Hyundai product and services in the future. More

Excellent O'Neil was courteous, thorough in advising me what they were going to do with the oil change and very helpful in understanding my needs and concerns. O'Neil was courteous, thorough in advising me what they were going to do with the oil change and very helpful in understanding my needs and concerns. The service was quick and O'Neil even helped me understand an app feature on Bluetooth. Overall great experience. More

Driver's side mirror replacement Totally helpful and I believe got a fair price. I felt I was been considerate to allow me to actually save some money by keeping some the mirror's par Totally helpful and I believe got a fair price. I felt I was been considerate to allow me to actually save some money by keeping some the mirror's parts. More

New 2019 Kona I don't live in Richmond Hill area however I ended up buying my 2019 Kona Ultimate at this location because of good service from Greg and especially M I don't live in Richmond Hill area however I ended up buying my 2019 Kona Ultimate at this location because of good service from Greg and especially Melissa Fowles, the Internet Sales Manager she step in to follow-up on the after sales service and took care of things very promptly for me and I really appreciated her effort and time. Happier Hyundai Customer! More

Best service ever! Roman was very pleasant and welcoming. The experience at Richmond Hill Hyundai is always amazing! My vehicle was ready at the promised time! I Roman was very pleasant and welcoming. The experience at Richmond Hill Hyundai is always amazing! My vehicle was ready at the promised time! I highly recommend Richmond Hill Hyundai to service your vehicle! More

New Hyundai Tuscon Excellent buying experience; reasonable price; great looking vehicle; friendly people; clean, spacious comfortable waiting area. My previous car was a Excellent buying experience; reasonable price; great looking vehicle; friendly people; clean, spacious comfortable waiting area. My previous car was a 2016 Sonata, so I had previous good experiences here. More

First service since buying my car Mr. Husain greeted me on my arrival. We checked the car together. I said there was no radio manual for me to read so he spent his valuable time showin Mr. Husain greeted me on my arrival. We checked the car together. I said there was no radio manual for me to read so he spent his valuable time showing me everything I needed to know. Service was completed quickly as I had to wait for my car. I live over 40kms away. More

Happy driver Service advisor O'Neil was very thorough in explaining the cause and solution of a minor problem I had with my Santa Fe. Everything was done in a time Service advisor O'Neil was very thorough in explaining the cause and solution of a minor problem I had with my Santa Fe. Everything was done in a timely manner and at the amount quoted. Absolutely no reason to go elsewere. More

Smooth sailing Found my car on car guru. Called and spoke to Eugene. My calls and emails were promptly acknowledged and addressed. Great service from my initial cal Found my car on car guru. Called and spoke to Eugene. My calls and emails were promptly acknowledged and addressed. Great service from my initial call to Eugene until I drove the car off the lot. Everyone with whom I dealt with spoke clearly, explained everything to the full extent and answered all my questions. No pressure. Great service. I have been a Hyundai customer for the last 20 years. I have a Hyundai dealer 1 km from where I live but I drove 30 km to RH to purchase my car. No regrets. More

Fantastic service Advisors and technician very knowledgeable and friendly. Clean and convenient waiting room. I will recommend to all my friends and family. Best deal Advisors and technician very knowledgeable and friendly. Clean and convenient waiting room. I will recommend to all my friends and family. Best dealer experience ever More