Richmond Hill Hyundai

Made appointment with this sales consultant Ting Ying to check out the vehicle. When walked into dealership, this person was not available. I was asking 3 different people to help locate him. 25 minutes lat check out the vehicle. When walked into dealership, this person was not available. I was asking 3 different people to help locate him. 25 minutes later he shows up and he don't even remember he had appointment with me. Overall experience was just terrible. This person also known to advertise himself and dealership on forum. Although deal seems ok, believe me..after sale & customer service will be terrible from him. Avoid. More

Went in because a/c was not working. They couldn't figure it out for a week. Had to fight for loaner Gave me a sub-par loaner car. Received vehicle back with dent and scratches. Overall took 2 months to fix it out for a week. Had to fight for loaner Gave me a sub-par loaner car. Received vehicle back with dent and scratches. Overall took 2 months to fix car while waiting for parts I had to even switch dealerships. After all my hassles they didn't even do up the paper work when I picked up the car and offered no compensation (courtesy oil change!?) for the multiple visits and time spent dealing with them. Manager was very rude. Whatever you do, do not go here. Go to the don valley north deal ship because they have properly trained mechanics. However the Service reception was very helpful and friendly. More

The price is higher than other dealers, they don't even wash the car after service, (others that I went wash the car as well) during the service 1, the charged extra $39.95 just labour to change cabin wash the car after service, (others that I went wash the car as well) during the service 1, the charged extra $39.95 just labour to change cabin air filter! The labour for oil change and check fluid, lights, tier pressure all together was just $25! Never go to Richmond Hill Hyundai for service. More