Renfrew Chrysler
Calgary, AB
By Type
393 Reviews of Renfrew Chrysler
Amazing Customers Service Adam was one of the best employees to work with. Very friendly and very professional. He helped me with everything that I needed while looking for a Adam was one of the best employees to work with. Very friendly and very professional. He helped me with everything that I needed while looking for a new Jeep. More
Very friendly staff, no pressure Went in to look at a SUV today with my gf, didn't make the purchase but dealt with an associate today who was very informative and very friendly. Will Went in to look at a SUV today with my gf, didn't make the purchase but dealt with an associate today who was very informative and very friendly. Will come back or recommend to friend. More
Finally an answer to my question Dealing with my kia dealership has been a pain one quick call and this gentleman had the answeres msged out in under 5 minuts would for sure recomend Dealing with my kia dealership has been a pain one quick call and this gentleman had the answeres msged out in under 5 minuts would for sure recomend this young fellow to anyone More
The worst dealership in Calgary I have never left a negative review before , but today I would like to share my experience , rather I would like to say my BAD EXPERIENCE . when I cho I have never left a negative review before , but today I would like to share my experience , rather I would like to say my BAD EXPERIENCE . when I choose RENFREW Dealership I opted it for its reputation in the market , unfortunately the standard of customer service was very poor and contrary to my expectation , even I can not express my feeling with what they did with me . where do I start ?? When I visited them to buy a jeep car , the sales associate helped me to find a car with a specific options I require for , and we agreed on a reasonable deal , once I settle all the document I went to finalize the deal , I suddenly got choked as I found them changed the chosen car with another one with lower options and when I spoke up and I try to ask for my rights and face them with the fact that they attempting to cheat and deceive me, they started manipulated with rude , flippant and unprofessional attitude . the situation at all was unacceptable and it became more worst when one of their managers interact with the scene with unprofessional conduct , when I found the situation went to that direction I insisted to get the car I choose from the beginning and with lots of arguments from our both side , I succeeded to get the car in spit of paying extra money . I am sharing that bad experience and I will share it in most of the social media cause I am very DISAPPOINTED AND OUTRAGED with RENFREW dealership as they treat me with insulting , offensive and opprobrious behavior , and they forget that it is about CUSTOMER SERVICE . 😟 More
Wonderful and exciting Purchased a 2014 Jeep Wrangler. Kevin was very helpful and realistic when I wanted to purchase a vehicle. The dealership was very helpful and friendly Purchased a 2014 Jeep Wrangler. Kevin was very helpful and realistic when I wanted to purchase a vehicle. The dealership was very helpful and friendly! More
Great Experience Purchasing 1st New Vehicle Terry and the other team members I dealt with at Renfrew Dodge were fantastic. They wanted to make the sale, as any good sales team would, but took th Terry and the other team members I dealt with at Renfrew Dodge were fantastic. They wanted to make the sale, as any good sales team would, but took the time and didn't rush or pressure me, making sure that I found the best vehicle for the best price. They were polite, helpful, and have continuously followed up since the purchase to ensure that my new truck has 0 issues. I highly recommend this dealership and team. Whenever I get another vehicle, I'm going to them first. Thanks Terry More
"On the road again" Five star customer service would be an understatement. I have been dreaming of owing a JEEP for quite some time now. Shane Mathews (Sales Professional Five star customer service would be an understatement. I have been dreaming of owing a JEEP for quite some time now. Shane Mathews (Sales Professional) & Mike Schenk (Finance Director) worked together and made it happen. I had old fines from years back and I thought it would be a couple years before I got back on the road. I was happily mistaken, I traded in my 2010 Accent and got the cash back I needed to pay off my fines. I couldn't be happier sitting in my 2014 JEEP Patriot. Thank you Mike Schenk for jumping through all these hurdles with me and making it happen. I appreciate your patients and down to earth vibe. Also a big Thank You to my friend Shane Mathews for pointing me in the right direction and helping me get what needed to be done, done. More
Dont buy used cars at this dealership ! Realize Real Lies ! Artur Hoppe sold me a “perfect car, that had been in 1 minor accident, and taken care of by insurance” - exact words of Artur As a car guy myself, Artur Hoppe sold me a “perfect car, that had been in 1 minor accident, and taken care of by insurance” - exact words of Artur As a car guy myself, i can see the resprayed front bumper and am confident that what Artur is saying is the truth. i noticed the water sprayer neck was slightly out of place ( comparing to same car of same year ) when i bought the car, but it was still in its usual where abouts in the engine bay ( didnt think anything of it ) So im doin basic maintenance on my car at home aaaaaaaand ...... boom.... I found a 2 litre Lucerne milk jug as my washer fluid resevoir , ... honestly buddy? This took me a half n hour of time and $80 to replace with proper parts. You could have done this yourself in 30 mins. Just a little effort would save you from this terrible review of me revealing the truth about your xxxx sales. So basically, the car was NEVER even touched by any professional through any real Shop through insurance cash out. ... Awesome... thanks.... buddy definately kept that cheque and did shady work himself. There was lots else that this dodgy salesman had lied to me about before and upon purchase (im not even going to get into every thing else that was lied about) Please dont let this happen to you, dont buy from Artur and his auctioned / wrecked sales out of this Dealer Ship ( Renfrew Chrysler ) Also, this guy uses Kijiji to post his car sales online as “private sale” mean while is very well a Car Dealer at Renfrew Chrysler So we do the paper work “personal sale” inside an office in the dealership ( i didnt even know i was going to dealer ship ). We had spoke on the phone and it was not mentioned i would be meeting at a dealer ship (for private sale). I find this to be odd as we originally were to meet at his house for the sale. What a terrible thing to do on behalf of a legit real dealership I hope he gets fired Artur is lucky he mentioned the 1 accident, (as he legally had to as a dealer), or i would sue Him and this dealer ship. This is a classic case of a dirrty used car dealer, You would hope that you could trust people, but then you have salesmen like Artur Hoppe that brings you right back to the dirrty used car dealer vibe. Being a car guy, like stated previous, it would have just been nice to be told the truth over being lied to because then i know whats wrong and can get right to fixing it! Annoying! Thanks Artur , good luck with your future Used / Auctioned Car Sales ! More
Over and Above Terry Koshin went over and above in helping us deal on our Caravan. As we live a fair distance from Calgary, and unable to get away from work, we corr Terry Koshin went over and above in helping us deal on our Caravan. As we live a fair distance from Calgary, and unable to get away from work, we corresponded through out the day via phone, text message and email. Terry was extremely helpful in providing timely answers to all our questions, and was able to negotiate a very fair price for our trade. After completing the deal, he also stayed well after his shift had finished to greet me in person, complete the paperwork and inspect both vehicles. Thank you Terry for helping my family get the van we needed. Your professionalism, courtesy, and helpfulness are truly appreciated. We will be back again. More
Honest man who will sell you what you need Kevin is fantastic! He listens to what you are saying and doesn't try to sell you something you don't want or need. I have no problem telling people Kevin is fantastic! He listens to what you are saying and doesn't try to sell you something you don't want or need. I have no problem telling people to come in and ask for him. He is truly a great person and you won't regret dealing with him. More