Renfrew Chrysler Dodge Jeep Ram Ltd

DO NOT BUY HERE! Purchased a Jeep Wrangler from Scott. Told me there was two sets of keys when there was only one and promised to get me another set but never did. Joel, the finance man was also terrible. Told me there was two sets of keys when there was only one and promised to get me another set but never did. Joel, the finance man was also terrible. Tried to scam me into buying coverage when there was already coverage for another 50,000kms. The manager does not care either. Found out only when I got my first oil change that the car was still under Renfrews name. This was my first time buying from a dealership and they made me not want to do it again. I had to put money down to fold it and they kept asking for more even though it was only held there for ten days until I could pay full amount. Save yourself and your money and don’t buy here. More

Service department did not do job requested charged for it and won’t back there work. Making all sorts of crazy claims and not taking responsibility for the shoddy work it and won’t back there work. Making all sorts of crazy claims and not taking responsibility for the shoddy work More

Richard from the dealership got me in a 2017 Hyundai Veloster with false advertisement misleading Representation misrepresentation of repair I posted a negative review on Google and he had said he’ll ha Veloster with false advertisement misleading Representation misrepresentation of repair I posted a negative review on Google and he had said he’ll have it removed very easily and now it’s been removed shows how Google will take peoples money to remove negative reviews even though they’re true More

Bought a new Jeep Gladiator… in all experience was great! I have bought many cars in my time and everything was on point. People were helpful and atmosphere was good! Thanks Richard for the help on securing I have bought many cars in my time and everything was on point. People were helpful and atmosphere was good! Thanks Richard for the help on securing my Jeep More

Had a car in there multiple times over $3000 in invoices, 4 tow bills within 2000 km, ended up needing an engine and asking for another $7500 to repair from another Dodge dealer. No accountability invoices, 4 tow bills within 2000 km, ended up needing an engine and asking for another $7500 to repair from another Dodge dealer. No accountability from the Renfrew. Asked the Service manager Mike to review the recorded calls and what I was sold from the service advisor, stated nothing was recorded and wanting nothing to do with helping on the repairs or to have the car back to their shop. Worst service ever, be careful, do not trust them. More

Absolutely horrible, if you would like to be flat out lied to and taken advantage of, go here, they are great at it. All of them work together to as a team to lie. lied to and taken advantage of, go here, they are great at it. All of them work together to as a team to lie. More

not sure how it could have been a more terrible experience be advised take your hard earned money elswhere zero stars for the sales staff experience be advised take your hard earned money elswhere zero stars for the sales staff More

Service departmentEvery appointment was an Service department Every appointment was an episode. Software recall appointments with 4 hour durations Denting my Jeep door Forgetting t Service department Every appointment was an episode. Software recall appointments with 4 hour durations Denting my Jeep door Forgetting to perform requested wheel alignment Performing an alignment, which was still out when I took to Courtesy. Wanting to replace front rotors (warped at 20,000km) for $600. Did all 4 corners myself with performance parts for 450. No willingness to work with me on any of the above. More

Amanda on the pre owned side is an extrordinarily hard worker and was fantastic to deal with. She made sure I found the exact truck I was looking for. Stefan in finance was also very eager to make my purc worker and was fantastic to deal with. She made sure I found the exact truck I was looking for. Stefan in finance was also very eager to make my purchase seamless and worked hard to get me the best deals on warranty and protection packages. Renfrew Chrysler is the premier place to buy used vehicles. More

I want to share my amazing experience when I bought my first car 2009 Honda CRV at renfrew Chrysler Amanda and kane is very nice person they are both genuine and so professional, very helpful and very goo first car 2009 Honda CRV at renfrew Chrysler Amanda and kane is very nice person they are both genuine and so professional, very helpful and very good customer service.i highly recommended this place if you want to buy your dream car.look for Amanda or Kane I'm soo happy this two person. From the bottom of my heart thank you Amanda and Kane..keep it up and God bless you all. More