Renfrew Chrysler Dodge Jeep Ram Ltd

Honest and helpful I visited this place to see if they can help me to get a caravan. Chad is very knowledgeable and honest answering all my questions. He's very enthusi I visited this place to see if they can help me to get a caravan. Chad is very knowledgeable and honest answering all my questions. He's very enthusiastic and eager to help you to meet your needs. Kudos to him excellent customer service. I DEFINITELY RECOMMEND HIM. All Renfrew Chrysler employees are friendly. More

They will not help you after the purchase I bought Dodge Journey used with the price of brand new Everything about him is good before the sale but after the sale I needed him in very simple m I bought Dodge Journey used with the price of brand new Everything about him is good before the sale but after the sale I needed him in very simple matter he said sorry talk to management Even though he could talk to the one in charge to delay only 1 freaking day payment of a ticket I got when I used one of their service cars They refused to give me one day to go to court to reduce the ticket they insist in to charge the ticket immediately More

fantastic Tyler was extremely friendly and helpful with all my questions about the Dodge 2500. Would definitely recommend him to all my friends. Would 100 perce Tyler was extremely friendly and helpful with all my questions about the Dodge 2500. Would definitely recommend him to all my friends. Would 100 percent return. More

Great guy He was vary helpful when answering my question about the new dodge ram 3500 he's a keeper for sure i will be doing more business with him He was vary helpful when answering my question about the new dodge ram 3500 he's a keeper for sure i will be doing more business with him More

Bad bad place I got ripped off more then I could ever imagine came in with trade in and came out with the debt I had plus new debt of vehicle I got nothing for my t I got ripped off more then I could ever imagine came in with trade in and came out with the debt I had plus new debt of vehicle I got nothing for my trade in didnt get cash back like promised didn't get a vehicle I wanted and the saleman also was swearing in front of my children horrible dealership go elsewhere More

Total ripoff I went to renfrew a year ago when month of the ram was going on. 25 percent off. I bought a ram bighorn , it was listed for 58000, and was told I was I went to renfrew a year ago when month of the ram was going on. 25 percent off. I bought a ram bighorn , it was listed for 58000, and was told I was getting it for 44000, I always thought that my payment was a bit high but chalked it up to a higher interest rate, and being a bit upside down on my grand Cherokee trade in. I really should have looked into this more. I took my ram to tower Chrysler tonight to see what I could get for a trade, I was looking for something smaller, easier on gas. I was told I still owe 48000 on this truck and I paid 54000 for it, I almost fainted, I got so ripped off by these guys. When i bought the truck from Henry at renfrew I asked for a copy of the contract, he said they email them and that I should receive it soon. It never arrived, and now I know why, the day before I picked up the truck from Henry he said I needed to put down 800 dollars because something JUST came up, can't remember what it was! Stay away from these crooks at renfrew Chrysler More

Awesome to work with I went to Renfrew with my best friend as she was looking for a Jeep Wrangler. Artur was fantastic to work with, incredibly professional and easy to ta I went to Renfrew with my best friend as she was looking for a Jeep Wrangler. Artur was fantastic to work with, incredibly professional and easy to talk to. I would definitely recommend him to any of my friends in the market for a vehicle. More

Chris Grebinski I was was very nervous about buying a vehicle and not even sure if I wanted used or new. I just knew I wanted a Jeep Wrangler. Chris was very patien I was was very nervous about buying a vehicle and not even sure if I wanted used or new. I just knew I wanted a Jeep Wrangler. Chris was very patient and kind and super enthusiastic. I’m sure I asked him a million questions and wavered between a number of choices for at least 10 days before deciding. He stuck in there with me and my indecisiveness all the way. He made my shopping a pleasant experience and even filled my car with balloons and hand drawn notes of congratulations when I finally decided. If you want an enthusiastic and knowledgeable sails guy he is your man. PS ... I wish the service department had washed the car so it was nice and shiny when I picked it up!! BUT Chris gave me an IOU for a detailing down the road. More

Taking Advantage I was looking to trade my Range Rover evoque last november 2017, one guy from this dealership called me i forgot the name, they offered me a jeep comp I was looking to trade my Range Rover evoque last november 2017, one guy from this dealership called me i forgot the name, they offered me a jeep compass and signed the yellow paper that night in instant, main reason for me is to cut down my high biweekly to by all means a lower one but i figured out that the jeep compass year 2018 is more expensive than my range rover 2014, i had the jeep for 2 days, not even regustered under my name and no insurance, and i ask them again to offer me a cheaper one, so i go back to them and thwy offered me a grand caravan 2017, and cash back and because i needed money to cover my expenses for my grandparenrs hospitalization i grabbed it. But in instant they let me signed the yellow paper and didnt gave me the copy from the first transaction and they put the price of the jeep to the total which i only realized today, i am paying negative equities from a car that i never bought and it was never regustered under my name. I know i am wrong in this situation but i think that they took advantage of me being a less knowledgeable person in this feild. Now i owe 6700 to a basic grand caravan compared to my ra ge rover evoque. This van doesnt even have extended warranty on it super basic. When i emailed the department for possible trade again they answered so fast but when i emailed them about this thoughtz nobody wants to answer. Thats why i thought something is really going wrong. Pls help me i dont want to get drown into so much debt. More

Arthur was excellent! I contacted the dealership wanting to trade in my current car for a 2017 Jeep Grand Cherokee. I had an offer on the car from an Edmonton dealership an I contacted the dealership wanting to trade in my current car for a 2017 Jeep Grand Cherokee. I had an offer on the car from an Edmonton dealership and asked if they could match it. Arthur matched it and helped me get into the vehicle I wanted. I was debating between two similar models but decided to go for the one with no sunroof. Arthur had told me they were both the same minus the sunroof. I am not disappointed in my purchase, but wished that he knew the jeep I was sold didn't have heated seats or steering as I was lead to believe. It is my own fault for not questioning if those features were in both vehicles. I will give him the benefit of the doubt it is difficult to tell if the jeep has those features as they are controls through the display panel. My husband was interest in the new 2019 Rams coming out and considering they didn't have any on the lot yet, Arthur was quite knoledabgle. (Truth be told they both ignored me for about 5 minutes as they were knee deep talking about the features). It has been about a month or so since I bought my vehicle and Arthur went out of his way to send me a text with a photo of a New 2019 Ram they just recieved in. It was nice to know he made a point to remembering and listening to the conversations we had during our visit to the dealership. Arthur was not pushy and listened which was relieving and unexpected from past expierences shopping for vehicles with my husband. I am pleased with the services he provided me with. More