Regina Honda

I got a call for a fuel pump recall on my 2019 CRV and an appointment was booked on June 30th 7am. I went on June 30th 7am, Due to he reason of my gas tank more than half tank i was refused to get service r appointment was booked on June 30th 7am. I went on June 30th 7am, Due to he reason of my gas tank more than half tank i was refused to get service reasoning of the fuel stink in the warehouse will be too much when changing this part. I wish i was informed properly about this. Anyhow i was told that an appointment will be rebooked and i will be emailed / text for the appointment date. Today this is July 16th i did not got any email or text message from Regina Honda, so i went online and rebooked my appointment for July 19th to get the fuel pump replaced. Soon after i got a call from Courtney that she is going to cancel my appointment and will rebook for September 15th. I requested her and informed about the situation but she was not ready to hear one word and was very very rude. She also kept saying that i missed my July 8th appointment and that's not her fault. Where as i did not receive any notification for appointment rebooked for July 8th. I again requested her to hear me out as she won't even let me talk. I did tell her that did not receive any notification for July 8th appointment and i cannot take the September 15th appointment as my daughter is moving to Toronto for further studies by the end of August. Courtney not just being so rude kept repeating thats its not her fault if i missed my appointment and she will cancel my appointment for July 19th which i got the appointment online and same was confirmed on my email that i have an appointment for July 19th but Courtney cancelled my appointment. I don't know what shall i call this experience as but this is the worst customer service ever. I bought my brand new CRV form them and this is what i am getting a customer service from them. More

Great friendly service. I will recommend this car dealership to anybody. I I can depend on them for all of my Honda needs. Thanks Regina Honda dealership to anybody. I I can depend on them for all of my Honda needs. Thanks Regina Honda More

Regina Honda had very friendly staff and help me greatly. Would recommend Honda to friends and family. I am very pleased at how much they tried to get the car I wanted. Would recommend Honda to friends and family. I am very pleased at how much they tried to get the car I wanted. More

Allie was professional, knowledgeable, cheerful and very easy to work with. THANK YOU for making this experience a good one Allie! PLUS, always nice to visit with Jas. easy to work with. THANK YOU for making this experience a good one Allie! PLUS, always nice to visit with Jas. More

Stu was great. My car needed to be brought in by tow truck. Honda Regina attended to it early the next day and let me know the issue. They had the parts, did the repairs same day and offered a slight di truck. Honda Regina attended to it early the next day and let me know the issue. They had the parts, did the repairs same day and offered a slight discount. Unfortunately, there is this persistent doubt that the damage and cause of the ~$1900.00 in repairs happened when I had the car in for a promotional $30 oil change a few days before. Before the oil change there was no sign of issues. On the ride home I could hear my engine was running differently with a wheeze that was not there before. The ride home was the only time I drive that car other than the drive in which it broke down. Difficult to say for sure but doubt reduced trust. More

Friendly,personable and good communicators.They were flexible in dealing with me financially as well as on extra features I wanted added and or fixed. flexible in dealing with me financially as well as on extra features I wanted added and or fixed. More

Harry was very accomodating and patient. I didn't like the business agent, however he quickly had the manager deal with me. Everything was smooth after that. the business agent, however he quickly had the manager deal with me. Everything was smooth after that. More

I always have a wonderful experience when I go to Regina Honda, your complimentary shuttle is greatly appreciated and Stuart is fantastic to deal with! Honda, your complimentary shuttle is greatly appreciated and Stuart is fantastic to deal with! More

Brett Poncelet provided an awesome sales experience; he was patient, thorough, kind, and very knowledgeable, with a great sense of humour. I will certainly recommend him to friends and family! was patient, thorough, kind, and very knowledgeable, with a great sense of humour. I will certainly recommend him to friends and family! More

Chris Garcia was very knowledgeable and listened to my needs and did not pressure me into buying. In all the years of purchasing a vehicle I would say I never had my new vehicle waiting for me in the sho needs and did not pressure me into buying. In all the years of purchasing a vehicle I would say I never had my new vehicle waiting for me in the showroom on delivery day like this was. Kudos to to the friendly and professional staff. More