Regina Honda

First, the service performed did not meet Honda's expected standards. According to the inspection report, coolant was topped up, but upon inspecting the vehicle in the dealer's parking lot, I found t expected standards. According to the inspection report, coolant was topped up, but upon inspecting the vehicle in the dealer's parking lot, I found that the coolant level was still near the minimum. Additionally, the wheel alignment report indicates that no reasonable effort was made to properly adjust the alignment. It appears that only the bare minimum was done to keep the alignment within the prescribed limits, which suggests that it will likely go out of alignment again sooner than expected. Additionally, I had previously raised a complaint about the passenger-side front window, which has not been resolved to my satisfaction. The service advisor mentioned that lubrication was applied, but without properly cleaning the window channels or surrounding areas, applying lubrication in this manner seems counterproductive. More

I may be thinking about selling my CRV now because of my last visit. Very expensive service and almost destroyed my car by not putting my tire back on properly and allowing me drive away. good thing i notic last visit. Very expensive service and almost destroyed my car by not putting my tire back on properly and allowing me drive away. good thing i notice before i hit the ring road. More

This appointment was quick and service was friendly. This was in direct opposition to my previous appointment for which I drove 3 hours x 2 only to be told that they’d used my part for a recall fix on s This was in direct opposition to my previous appointment for which I drove 3 hours x 2 only to be told that they’d used my part for a recall fix on someone else’s car! More

Friendly polite helpful courteous. Easy to make an appointment and y vehicle was ready when promised. Easy to make an appointment and y vehicle was ready when promised. More

Tania was knowledgeable and provided answers on a followup visit. She wasn't hesitant to ask her mentor if she didn't know the answer. We appreciated that there was no pressure. The vehicle coati followup visit. She wasn't hesitant to ask her mentor if she didn't know the answer. We appreciated that there was no pressure. The vehicle coatings were applied right away and the vehicle was available within 5 days which exceeded our expectations. We didn't know who we should be negotiating with at times and found it confusing. We were told by Financing that we should have talked to the sales person about some things. We felt that there wasn't any room for negotiation. For example we were not given any deal on winter tires (we thought the labour was gratis) and the storage that we were offered is still questionable (because of having winter tires for only a few months, we asked if they would be stored for free once we change over and got a yes answer but then Tania said that she didn't understand the question ...a full year of storage would be even better). Our asks were small compared to the price we paid for the vehicle. We are happy with the vehicle. More

Stephen Tam is the best sales manager. He is always very helpful in every aspect. He is always very helpful in every aspect. More

It appears the problem has been fixed. I will know for sure in a couple of months. Thanks I will know for sure in a couple of months. Thanks More

Everyone I dealt with was very professional and friendly. I of course have no way of knowing if the work done was quality or not! I of course have no way of knowing if the work done was quality or not! More

Excellent and friendly service. Very happy with my new vehicle. Work was excellent and done when promised. Very happy with my new vehicle. Work was excellent and done when promised. More