Regency Toyota
Vancouver, BC
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36 Reviews of Regency Toyota
Superb in Costumer Service A big Thank You to Levi Generale. You are simply an excellent advisor! Thank you Toyota! You never failed us and you have an amazing team. A big Thank You to Levi Generale. You are simply an excellent advisor! Thank you Toyota! You never failed us and you have an amazing team. More
Regency Toyota: Simply Exceptional! Our experience at Regency Toyota Kingsway was excellent from the very first visit until we purchased a vehicle on the second visit. We were helped by Our experience at Regency Toyota Kingsway was excellent from the very first visit until we purchased a vehicle on the second visit. We were helped by Peggy Wu, who went a mile beyond with amazing customer service, even taking a late 10:30 PM call from my wife to help her with some details and coming in early on her half-day off to help us. There was never any high pressure, unlike many other dealerships. Everyone at Regency was great to us, from BillyTse and Finance department to the ICBC Insurance Department, and to Fred Wu, sales management saw everything through smoothly. We strongly recommend Regency Toyota for a great car experience, and especially Peggy, who’s knowledge and honesty made the whole process very positive, streamlined, and stress-free from the start. -Cliff Garbutt & Shanshan Lin More
Regency Toyota is simply the best place to buy a car I am very satisfied with an excellent customer service that Jon Fernando the prouduct adviser had given when we bought a used Toyota car from Toyota R I am very satisfied with an excellent customer service that Jon Fernando the prouduct adviser had given when we bought a used Toyota car from Toyota Regency at 401 Kingsway. He gave us an honest report about the car whether the car had an accident or not which not many product adviser will reveal that. He gave us also a fair trade with our car and on top of that Jon and his two managers gave us 4 brand new michelin winter tires. We bought this for our daughter as she needs the car for her practicum, and she is really happy and very satisfied with the car we bought at Regency Toyota. Not only sales department, but other departments (Finance Department, their ICBC personnel also gave us a good option for the insurance that is suitable for my daughter and the best option for her) at Regency Toyota also gave us an excellent service. The used car that we just bought in October 2019 was not the first car we bought, I have bought a brand new car in September 2016 from Regency Toyota and I was very satisfied with the car and the service they gave me. They are simply the best place to buy a car and satisfaction is guarantee More
Thanks John & Nisha John Lau was amazing at Toyota Regency. When I first met him, he didn’t push me at all in getting the car, he listened to my needs and then made some John Lau was amazing at Toyota Regency. When I first met him, he didn’t push me at all in getting the car, he listened to my needs and then made some recommendations. He guided me through out the process. When I made my mind, after trying out other cars from other brands, I paid him a visit again. Despite trying the rav 4 LE edition on the first instant I know I wanted to have a bit more options and was eyeing the se version. So, he ensured that I was able to test-drive the same model as requested. Trust me it makes a big difference when you get to try the exact model- you know exactly what you are getting in terms of the package. He has been patient through out the whole process and even after getting the car, any time I have a question, I text him and he is always readily available in answering my questions. I wanted to thank John also a big thank you goes to Nisha; who I dealt with during the delivery process in making everything smooth for me as a customer. Thank you both for your professionalism and being readily available. MB. More
Big thanks to Michael Ash I just bought my first hybrid and Michael made the process very easy for me and made sure that was the right car for me at the right price. I never fe I just bought my first hybrid and Michael made the process very easy for me and made sure that was the right car for me at the right price. I never felt pressured to buy and he was able to answer my questions. Michael was very professional and he made sure that needs were answered. He followed up with a courtesy call after the purchase. I would not hesitate to go back to Regency Toyota as long as Michael is there. More
Satisfied with the customer service, and the dealership. Thank you to tayota kingsway, to the excellent service. We are very satisfied with our new tayota rav 4 2015 model, it was everything my family and I Thank you to tayota kingsway, to the excellent service. We are very satisfied with our new tayota rav 4 2015 model, it was everything my family and I have been looking for. Thank you to Jon ferando and his tayota team Alvin Lee and Harmesh Badhan for helping us with the approval of our new car. Thank you to the tayota kingsway team. More