Regency Toyota

I got my new Toyota Corolla yesterday from Regency Toyota. It started with the sales team, finance next & lastly product review & delivery. People at every stage rocked it! Peggy & Kam from sales were Toyota. It started with the sales team, finance next & lastly product review & delivery. People at every stage rocked it! Peggy & Kam from sales were phenomenal, Nisha & Billy from Finance were fast in processing my credit application, ICBC rep & finally Ivan who ran thorough all the car features & delivered my car with a bow. Excellent experience. Was shopping around with other dealers but Regency team is the best! Period. Thanks team More

Had a great experience dealing with Fred on the lease of our 2020 Sienna. He had to work to track down the model we wanted and kept us informed throughout the whole process. Delivery of the vehicle wa our 2020 Sienna. He had to work to track down the model we wanted and kept us informed throughout the whole process. Delivery of the vehicle was smooth and all the team members we dealt with went out of their way to ensure we were happy with our new vehicle. Highly recommend! More

Hi Susan, im referring to the ICBc insurance, i know the difference between the ICBC and the IA insurance. Maybe you need to tell the financing department not to make promises about helping the customes if difference between the ICBC and the IA insurance. Maybe you need to tell the financing department not to make promises about helping the customes if problems comes up so we will not ask for help. BTW, good thing the IA insurance are so accomodating, thats a plus. please leave your email address and make sure will send you one. More

We just bought RAV4 LE AWD and were very pleased with the price and treatment we received from Regency Toyota Vancouver Sales Team. We had the best customer service experience ever. Special thanks to: 1. price and treatment we received from Regency Toyota Vancouver Sales Team. We had the best customer service experience ever. Special thanks to: 1. Jon Fernando, Product Advisor, for his honesty, professionalism, kindness, and trustworthiness. 2. Kam Bagheri, Sales Manager, for his kindness and integrity. On his email, he wrote that they could assist us with great experience and best price on an in-stock vehicle and would save us extra trips to other Toyota stores. That is exactly what we got even better. We got not only a great experience, but the best experience by far at a car dealership to date; best price; and very time efficient. 3. Sean Wen, Delivery Specialist, for his patience in answering all of our questions regarding the new vehicle's features. We will definitely come back for more and will highly recommend Regency Toyota to anyone. More

Just bought a 2020 Corolla Hatchback. Needed one quickly and wanted the base model. Sejah was very helpful in finding one, gave me a great deal and was very pleasant to work with. Best dealership experience and wanted the base model. Sejah was very helpful in finding one, gave me a great deal and was very pleasant to work with. Best dealership experience I've had as there was none of the usual calculated sales pressure. More

We just bought a gently-used 2018 Corolla. Our salesperson was Sejah, who we found to be very helpful, very well-informed, friendly, and willing to go the extra mile for us. He was not pushy at a salesperson was Sejah, who we found to be very helpful, very well-informed, friendly, and willing to go the extra mile for us. He was not pushy at all, and allowed adequate time for my husband and I to mull over our decision. I observed that he was very skilled at paying attention to ourselves, but at the same time being vigilant about other customers, and offering to get prompt assistance for them as well. I also noticed that he recognized both of us as valued customers and paid equal respect to both of us. (Some sales people are paternalistic and focus more on the husband's concerns than the wife's--Sejah was not like that at all : ) Both Sejah and Danny were very helpful about getting a repaint done on the rear bumper of our car at no extra cost to ourselves, even offering for the painting to be done at an autobody outlet of our choice!! As well, for tiny scratches inside the car caused by seatbelt wear, they are ordering touch up paint for us at no extra charge. Lastly, both Nisha and Nelson were very professional about their roles as well, and made the licencing and insurance process a very smooth one. Fred, the manager on duty today, was also very professional, and personally thanked us for our business. The dealership premises were also immaculately clean and following strict Covid-19 protocols. All in all, based on our experience, we would definitely recommend this dealership to others. Julia and David C. More

After visiting most of the Toyota dealerships in Vancouver we chose to buy our new RAV4 Hybrid at Regency where they were totally upfront, helpful and delightful to deal with. The hand-over was equ Vancouver we chose to buy our new RAV4 Hybrid at Regency where they were totally upfront, helpful and delightful to deal with. The hand-over was equally without any pressure and easy. Thanks to Sejah, Billie and Sean ! More

Amazing Customer service from our Dealer Jon Fernando and Nisha Khan! This is our second car from same dealership and same Dealer Jon. He made it sure he has given you above and beyond service! i give him 5 Nisha Khan! This is our second car from same dealership and same Dealer Jon. He made it sure he has given you above and beyond service! i give him 5 star and thank u for everything! God bless and keep up the amazing work you do! More

Excellent service I recently bought a 1-year old car from Regency Toyota. I really enjoyed working with Jon Fernando. He listened to my needs and made the appropriate r I recently bought a 1-year old car from Regency Toyota. I really enjoyed working with Jon Fernando. He listened to my needs and made the appropriate recommendations. Jon always presented our price and features requests to Management. Management made decisions quickly and cleanly. No aggravating back and forth. The entire purchase process was decisive, smooth, and fast. I bought a good car at a good price, and had a satisfying experience at Regency Toyota. More

We bought our first Toyota vehicle a 2020 RAV4 from Regency Toyota...their service was awesome! All the staff from John, Jamie, Billy and Nisha were friendly and knowledgeable and made your feel like Regency Toyota...their service was awesome! All the staff from John, Jamie, Billy and Nisha were friendly and knowledgeable and made your feel like you were part of the Regency family. Thank you V. Bot More