Ralph Neale's Belleville Dodge
Belleville, ON
Filter Reviews by Keyword
By Type
1,136 Reviews of Ralph Neale's Belleville Dodge
Great Followup Andy was very helpful it making my first car shopping experience smooth. He had great follow up and went above and beyond to make multiple 2 hour dri Andy was very helpful it making my first car shopping experience smooth. He had great follow up and went above and beyond to make multiple 2 hour drives to the dealership worth it. Thanks guys! More
Happy Customer! I came into the Dodge dealership very hesitant to buy (as I really dreaded the thought of owning a "mom van") but due to the fact that we had 3 childr I came into the Dodge dealership very hesitant to buy (as I really dreaded the thought of owning a "mom van") but due to the fact that we had 3 children we had outgrown our current vehicle. On my first trip in Amanda met me at the door, as well as had a vehicle for us to test drive at the door. She was very thorough in showing us the features that the vehicle had to offer. After the test drive we met with George who took us through the financing part of the process. My husband and I decided to go home and think things over before making our final decision. On my second trip into the dealership I came in with all 3 children (ages 4,2 and 3 months). Amanda was busy with another customer so Andy met me at the door. We were taken to his office where he immediately turned his TV to treehouse which was awesome because it kept the kids entertained. When Amanda was done with her customers she came to Andy's office and was absolutely wonderful with my children. She offered them cookies and water. She very quickly became their new best friend once she gave them balloons as well. George was also great with my children, keeping them entertained while I filled out all of the necessary paperwork. On my final trip to the dealership I was picking up my new vehicle. The kids and I were taken back to meet with Janice to finish the final paperwork. She was very good with my children as well and had colouring books and crayons ready to go! As a mother of 3 young children having people around you interact with your children, and more importantly didn't make me feel as if they were a nuisance being there makes all of the difference! I would recommend Belleville Dodge in a heartbeat to anyone looking to purchase a vehicle. And after a week of ownership I actually LOVE my "mom van"! More
A big thank you to the whole team. We were looking for a used car with low mileage and in good condition. Found a gem at Neale's. Even though it was not a Dodge, we were delighted with We were looking for a used car with low mileage and in good condition. Found a gem at Neale's. Even though it was not a Dodge, we were delighted with the service from all the people we dealt with. Andy, Max and Janice, thank you. It was a pleasure to deal with all of you. We have had a couple of questions afterwards and they replied promptly and with answers. Even the negotiation was a pleasure. Max has been at it for a while but was never overbearing. Just plain professional and courteous. Thanks gang. More
Thanks again Folks My sincere appreciation Shay for relieving the stress from an eccentric old guy. As usual you were the perfect host and gentleman organizing and sche My sincere appreciation Shay for relieving the stress from an eccentric old guy. As usual you were the perfect host and gentleman organizing and scheduling my visit in a very timely manner. My perceived problem was taken care of in a very professional manner as usual by Technician Jeff Keenan. Thanks to Jeff and Shay. Great job lads. Hang onto these guys Mr Neale and give them a raise. More
By far best customer service all around above and beyond type customer service we received. Scott and George were our primary representatives who made magic happen for my husband and I by tr above and beyond type customer service we received. Scott and George were our primary representatives who made magic happen for my husband and I by trading in our truck for a new 2016 Dodge Caravan. Although it was Scott and George who took care of the bulk of our needs, we had other representatives who in passing would engage in friendly conversations, congratulating us on our new purchase or offered pizza and or coffee and pastries from MacDonalds all while making it feel like we mattered as people rather then a sale. We both would highly recommend Belleville Dodge!! More
I bought a 2017 Rebel I had nothing but exemplary service from the staff at the dealership I would definitely recommend it to everyone I found who is interested in buying y I had nothing but exemplary service from the staff at the dealership I would definitely recommend it to everyone I found who is interested in buying your vehicle More
Thanks Mike Kelly and Chase Keenan Dropped in for an oil change and tire rotation. My Jeep was immediately taken into the Service Bay and the work completed in a very timely manner. T Dropped in for an oil change and tire rotation. My Jeep was immediately taken into the Service Bay and the work completed in a very timely manner. Thanks Mike for the great service as usual and always a pleasure talking with you and the other great Service Advisors. Thanks to Chase Keenan, the Mechanic who completed the work. Chase is a very friendly courteous young man who answered my questions on certain aspects of the service. Job well done. More
Great!! They took care of everything, fast and reliable had my new truck with in a day. Not pushy at all, left us alone to make our choice had my new truck wi They took care of everything, fast and reliable had my new truck with in a day. Not pushy at all, left us alone to make our choice had my new truck with in a day!!! thank you!! More
Fast and friendly Delt with 3 different representatives all were very pleasant They were helpful with all my questions and all the paperwork Great experience would rec Delt with 3 different representatives all were very pleasant They were helpful with all my questions and all the paperwork Great experience would recommend it to friends and family More
Best Experience Ever!! Purchased a new Dodge Grand Caravan about three weeks ago. What a great experience with Amanda Durant, so pleasant and knowledgeable, a joy to work w Purchased a new Dodge Grand Caravan about three weeks ago. What a great experience with Amanda Durant, so pleasant and knowledgeable, a joy to work with! She found us exactly what we wanted at a very good price. We sealed the deal. This week Amanda called and due to an incentive the dealership reimbursed us the full amount of the incentive. We want to thank Amanda and all her co-workers at Belleville Dodge that made this happen!! That's honesty and integrity!! We will be return customers and will recommend Amanda at Ralph Neale's Belleville Dodge to everyone!!! More