Ralph Neale's Belleville Dodge

Used caravan Kate was very helpful right from my on line inquiry. She was very friendly and explained everything very well, made the whole process quick and easy! Kate was very helpful right from my on line inquiry. She was very friendly and explained everything very well, made the whole process quick and easy! Thanks Kate! More

Best dealer experience ever We brought our Jeep Patriot in for servicing in response to a recall notice. While we waited, Mike came to explain that they had discovered significa We brought our Jeep Patriot in for servicing in response to a recall notice. While we waited, Mike came to explain that they had discovered significant mouse damage and more work would be needed to make the Patriot safe to drive. He explained in detailed simple terms, what parts would be required and an estimate of how long it would take to obtain the necessary parts and complete the repairs. He helped arrange vehicle rental and transportation to the rental agent. He telephoned later in the day with an update and a final estimate. The next day, we received a call stating that the car was ready for pickup, 24 hours earlier than estimated. We were picked up from the rental agents by the friendliest shuttle driver and brought to the dealership. Once again, Mike explained what had been done, in simple terms, provided us with all the relevant paperwork. And to top it all, the repairs came in under budget! More

5 Star Customer Service My SUV had died and I was under pressure to buy my first car on finance. I had stopped at another dealership and felt extremely frustrated with the se My SUV had died and I was under pressure to buy my first car on finance. I had stopped at another dealership and felt extremely frustrated with the service I was provided. As a single mom sometimes I felt I was treated based on stigma. I left that dealership really upset and drove over to the Dodge dealership. I knew it was time to admit I needed a mini van which I wasn't overly excited about. I walked in and was immediately greeted with a warm welcome. I was introduced to Dave who showed me instantly the service here was going to be fantastic. He was patient, listened to my thoughts, and assured me we would find the right vehicle. We test drove a black Caravan which made me realize this was the right decision for me and my children. Once I fell in love we started to discuss finance which made me nervous! Again he assured me there was no pressure and that Max would handle all my questions. That's when I met Max, another 5 Stars for service! Within the next hour I had purchased my first car from a dealership! A 2017 in 2017. They were all just as excited for me as I was for myself. I didn't buy this car for the make or model as I had no idea what I wanted... I bought it based on the service. Customer for life! More

Awesome Dave Steele an Max were amazing at getting my deal approved. They both are super guys. Dave Steele was such an amazing sales man. Would deal with Da Dave Steele an Max were amazing at getting my deal approved. They both are super guys. Dave Steele was such an amazing sales man. Would deal with Dave again! More

Love my new car First time I have a brand new car and thanks to Dave Steele I have one. He worked hard to help me get into my new ride and made sure all my questions First time I have a brand new car and thanks to Dave Steele I have one. He worked hard to help me get into my new ride and made sure all my questions were answered. Also thanks to Max for working hard to get the financing for me. More

Bought a 2013 Journey Went in last week feeling a little worried about financing but Scott encouraged me to try and Max easily got me a great deal...i was worried for nothi Went in last week feeling a little worried about financing but Scott encouraged me to try and Max easily got me a great deal...i was worried for nothing!!! The journey is awesome... great price, low kms and perfect size for my family....I love love love it!!! Scott was friendly and knowledgeable... when i went back to pick up the car with the kids he introduced himself to them and came out to the car to go over everything and see us off. Max was great as well... Went over the deal thoroughly with us... gave us some insight to how financing works , little advice for the future and I really appreciated our meeting! More

Highly recommend Scott was very patient showing me everything that fit our needs. Once we found the right truck Andy was friendly and able to get me the deal I wanted. Scott was very patient showing me everything that fit our needs. Once we found the right truck Andy was friendly and able to get me the deal I wanted. Max handled the paperwork. The process was quick once I knew what I wanted and everyone was very helpful. Very pleasant experience, will highly recommend. More

New "Toy", Great Service, Open Communication Dave Steele made our first purchase at Ralph Neale's Belleville Dodge quick and simple. Dave was easy to access and answered all our questions in a ve Dave Steele made our first purchase at Ralph Neale's Belleville Dodge quick and simple. Dave was easy to access and answered all our questions in a very timely manner. Thank you Dave! More

RADIATOR REPLACED - GENERAL SERVICE Shay was very helpful, knowledgeable and friendly. My first time to this dealership, I recently relocated to the area with my family. He made me fee Shay was very helpful, knowledgeable and friendly. My first time to this dealership, I recently relocated to the area with my family. He made me feel welcome. Good experience overall at the dealership however, Wicked expensive rates for the repairs. Blew Radiator on a Sunday - CAA towed my truck in for repairs. More

Help full, friendly,and positive I looked up Belleville Dodge from the internet spotted a 2016 Dodge Ram 1500 SLT. Dealt with Scott very helpful and knowledgeable. Ran in to some d I looked up Belleville Dodge from the internet spotted a 2016 Dodge Ram 1500 SLT. Dealt with Scott very helpful and knowledgeable. Ran in to some difficulty after the sale of our are new truck. But Scott handled for us. More