Ralph Neale's Belleville Dodge

Great Experience I gave this a 5 star rating because from the moment we stepped through the door we were greeted in a friendly NO Pressure environment by Chris Scriver I gave this a 5 star rating because from the moment we stepped through the door we were greeted in a friendly NO Pressure environment by Chris Scriver who went over everything with us prior to our purchase & went above & beyond what is normally expected in the sales field More

Oil change I just moved back to the area and my Jeep required an oil change, I located my local dealership and made an appointment. The service department and st I just moved back to the area and my Jeep required an oil change, I located my local dealership and made an appointment. The service department and staff is phenomenal. I’ve owned many vehicles and have had plenty of experiences at different competitors dealerships and this ranks as one of my best experiences. More

Pleasant and professional Bought a caravan two weeks ago, one of the remaining 2018 stock. Dave was helpful. Show us a few vans in stock. I already knew what I wanted, but s Bought a caravan two weeks ago, one of the remaining 2018 stock. Dave was helpful. Show us a few vans in stock. I already knew what I wanted, but still got the impression that Dave would gladly show me around other models if needed. Everything was setup and ready by the pick up date. Not too much hassle. Our chosen paint color costed above average, and Dave even agreed to give us the average price. Dave had been courteous and professional. However, do think about warranties before entering the contract. If we had thought about it before hand, could have made the signing much quicker. The negotiations with business manager took over two hours. More

First Jeep The purchase of our Jeep Cherokee was exciting, however slightly frustrating by confusion on the model and package agreed on. The mistake was corect The purchase of our Jeep Cherokee was exciting, however slightly frustrating by confusion on the model and package agreed on. The mistake was corected to our satisfaction. More

Test drive Although I did not finalize purchase I was very impressed with the comfort and atmosphere of the dealership. The sales person was knowledgable and did Although I did not finalize purchase I was very impressed with the comfort and atmosphere of the dealership. The sales person was knowledgable and did not BS if he wasnt sure about something, he admitted it and got the answer. Sales Manager was very approachable. More

Our first Dodge ! Friendly staff , best buying experience, they know their stuff and make sure that you are comfortable throughout the buying process! would highly Friendly staff , best buying experience, they know their stuff and make sure that you are comfortable throughout the buying process! would highly recommend ! Thank you Russ you are an A+salesman ! More

Excellence and Professional My wife and I were looking to upgrade our present vehicle,after visiting various car dealers in the area we liked the looks of one at Ralph Neale's Be My wife and I were looking to upgrade our present vehicle,after visiting various car dealers in the area we liked the looks of one at Ralph Neale's Belleville Dodge. From the initial visit up to making our decision we were treated very courteously and from the team that assisted us from start to completing the transaction were very knowledgeable in all aspects of the questions we put forward to them assisting us in making decisions that made us feel comfortable and actually more informed than when we were at other dealerships.We feel that with their assistance through all steps of the process we were confident that we made the right decision. More

Worry free purchase of used vehicle Went to this dealership on the advice of my Father, who had recently purchased his own vehicle here. I was thoroughly impressed with the level of care Went to this dealership on the advice of my Father, who had recently purchased his own vehicle here. I was thoroughly impressed with the level of care and attention to detail Scott showed when forming the deal on our purchase. The dealership itself is comfortable, inviting and kept to a high standard. Even when waiting a few minutes for Scott, other employees were quick to show us and our young son to the play area, where he could pass the time and even have some popcorn while he waited! The vehicle itself was presented in great condition, with Scott outlining every feature and upgrade in detail. The dealership even went above and beyond to ensure the vehicle was in like new condition; adding new wipers, cabin air filters, tires and brakes - all into the original agreed upon price. Overall I would highly recommend this dealership to anyone who would like to be at ease buying a vehicle and who would enjoy being treated as a person, and not just another potential sale. More

Well Done Guys !! Fastest, smoothest and most pleasant experience we have had purchasing a vehicle. Just two short visits and we were driving our new SUV home. We rece Fastest, smoothest and most pleasant experience we have had purchasing a vehicle. Just two short visits and we were driving our new SUV home. We received excellent customer service from Ross, Scott and Andy, even our dog was invited in and made to feel welcome, that was a first for us. Well done guys !! More

Excellent speedy service From the first email to the day I picked up my new Cherokee, Bellevllie Dodge provided an amazing experience. From talking to Scott, the online recep From the first email to the day I picked up my new Cherokee, Bellevllie Dodge provided an amazing experience. From talking to Scott, the online receptionist to Dave "The Man Of Steele" my salesman and even the interaction with Andy, the sales manager, I have never had s better experience buying a car. I love my Cherokee and couldnt be a happier customer. More