Rally Subaru

Had a great experience. Very professional group. Had a great experience, team were happy and very professional. Dealership was clean and organized. Located in an easily accessible location. Purchased Had a great experience, team were happy and very professional. Dealership was clean and organized. Located in an easily accessible location. Purchased a great car. More

Reliable and respectful Got my new Forester Sport 2019 here, everything went smooth and people are not pushy. Options for pricing are presented to you in a non aggressive man Got my new Forester Sport 2019 here, everything went smooth and people are not pushy. Options for pricing are presented to you in a non aggressive manner. Scott was very helpful in the process of my purchase and explained details about the car. Reed and Nicole from the financing department was able to get me approved thru ATB financial for a better rate. As well, the dealership was able to price my CR-V EX 2018 for a high value trade in. Highly recommended the company for checking out the Subaru line. Thank You Rally Subaru. More

Their shotty work could have killed me and my children. I bought a car on Sept 19. This vechile was supposedly fixed by this dealership or one of their 3rd party garages they use. 2000 km later my router co I bought a car on Sept 19. This vechile was supposedly fixed by this dealership or one of their 3rd party garages they use. 2000 km later my router comes off as I am driving. Luckily u just exited the high way and was going slow. Had said vechile towed to a repair place and contacted rally the next morning. Rally refuses to take responsibility for their work and just shoved the blame onto their 3 rd party repair shop. The wonderful guys at the dealership I dealt with ( who found me this vechile and made the repair arrangements with rally) stepped up and paid for the repairs. It was not their work and they were in no way responsible but they stepped up when rally wouldn't. If I could choose 0 stars I would. More

Professional, Relaxed, and accomadating. Recently purchased a New Subaru Outback from Micha at Rally Subaru. Ive been shopping for a new car for months, I was beginning to get cold feet abou Recently purchased a New Subaru Outback from Micha at Rally Subaru. Ive been shopping for a new car for months, I was beginning to get cold feet about walking into one more dealership. Micha greeted me with such a relaxed, no pressure feel. He was accommodating when it came to what i wanted out of a car and was able to answer all the questions that I had along the way. Big Thanks for making my experience so enjoyable, Id highly recommend anyone in search of a new vehicle to pop in and see him. More

Hidden Dealership Fees and Overpriced Listings Subaru makes incredible vehicles. But for some reason I have to go to other dealerships to purchase one. A brand new WRX is going for $40,000. A used Subaru makes incredible vehicles. But for some reason I have to go to other dealerships to purchase one. A brand new WRX is going for $40,000. A used WRX that I was looking at they had listed for $34,000 with 47,000 km. When I went to place an offer on the car I knew the listing was over priced. We placed our offer at $26,000 expecting a counter offer and they responded with full list price plus an additional $700 in dealership fees. The sales manager came in and told us they stand by Subaru vehicles and don't need to discount them. I love Subaru too and will not be forced to hand them money and get ripped off to own one. Very disappointed. Do your homework before getting ripped off by this dealership. More

Purchase of new Subaru was a pleasant, uncomplicated process If you're looking to purchase a Subaru, do yourself a favour and go see Jade at Rally Subaru. Our experience dealing with him when buying our new Suba If you're looking to purchase a Subaru, do yourself a favour and go see Jade at Rally Subaru. Our experience dealing with him when buying our new Subaru was nothing but pleasant - he's professional, straightforward,extremely knowledgeable and easy to deal with. We purchased our new Subaru from Rally simply because we were so impressed with his approach, from the first phone call to the dealership, right through to the day we picked up our new vehicle. More

Efficient service & easy to deal with Our vehicle was totalled the month prior so we were definately shopping to take home a car. Jeremy at Rally Subaru was exceptionally knowledgeable ab Our vehicle was totalled the month prior so we were definately shopping to take home a car. Jeremy at Rally Subaru was exceptionally knowledgeable about his product, as well as others. Rally Subaru understood our needs, listened to our parameters and did not try to pressure us into a car we did not want, nor could we afford. They were respectful if our time and of us as customers. We were at a competitor earlier and the pressure was enourmous & the style of selling was confrontational. rally Subaru was the exact opposite & for that reason our decision to purchase a Subaru was made all the easier More

Friendly Sales I had spent the better half of two nights test driving and communicating with salesmen. One dealership we dealt with last year (purchased a new dodge I had spent the better half of two nights test driving and communicating with salesmen. One dealership we dealt with last year (purchased a new dodge truck from them) even made me feel like I was an inconvenience to them. I reached out to Rally Subaru online and was quickly called back by Sales Consultant Scott Patrick. We then setup a test drive in a 2018 Crosstrek Touring, upon completing the test drive. Scott and I communicated and I never once felt pressured, or that he was pre occupied with something or someone else. I left that night to discuss with my wife and think about it. That night I recieved and email thanking me for coming in and meeting with Scott. It's amazing what a Thank you does for business. Next day I contacted Scott and we worked out some numbers and other items and voila, that night I came by and met with Curtis (FinanceManager) and I have myself a new Crosstrek Touring. With me working in the sales field and understanding the process of customer first practice I commend Scott and Curtis for their professionalism, service and support. If you are looking for a new vehicle and have concerns about dealing with the stereotyped sales rep, then I definitely recommend Rally Subaru. If you are a competitor reading this and wondering why you are losing out on sales, "Know your Competition", "Understand their Business Practices" and learn from them. Thanks Rally and especially Scott and Curtis. More

Purchase of new vehicle falls short in delivery of vehicle Sales staff attentive, however once I arrived to pick up my vehicle I felt like I was an inconvenience, was promised a 2 hour session to go through th Sales staff attentive, however once I arrived to pick up my vehicle I felt like I was an inconvenience, was promised a 2 hour session to go through the vehicle, what I got was 15 minutes on the Starlink entertainment center, which really did not make me a safer drive. I asked a few pertinent questions but was giving less than desirable answer, specifically what the recommended ideal RMP shift points were? I was told to listen to the engine, had to read the manual myself to find the answer I was looking for, found my answers to my other questions in the manual as well, which makes me think the sales staff need to brush up on their knowledge. I did receive a call back from the service manager, all he did was apologized which really does nothing for me to change my view on the sales staff. More

Great service from Curtis Great service From Curtis, I would definitely recommend Curtis and the dealership. Curtis went above and beyond to look after me. Thanks for the great Great service From Curtis, I would definitely recommend Curtis and the dealership. Curtis went above and beyond to look after me. Thanks for the great deal. More