Rally Subaru
Edmonton, AB
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228 Reviews of Rally Subaru
We recently purchased a used truck from Rally Subaru and can't say enough good things about our treatment throughout the process. When we made an online inquiry, it was responded to promptly by both a sale can't say enough good things about our treatment throughout the process. When we made an online inquiry, it was responded to promptly by both a sales person and the sales manager. When we arrived late to our appointment, Kabir the sales person was with another client so the sales manager, Rami took us out to the truck that had been set up for us to take out for a test drive so we didn't have to wait for Kabir to be freed up. The conversations about the pros/cons of the vehicle and comparison to other vehicles we were looking at were helpful, not pressure laden. When we initiated a negotiation of price, we were treated fairly without feeling anxious until we reached an agreed upon price. Kabir and Rami worked on some flexible solutions to bring the cost down closer to what we wanted to spend on this vehicle. Even at the last minute when picking up the vehicle, additional concessions and additional services (thanks Jordan the finance person) were offered to make the purchase feel "just right" for us. Overall, the experience was actually pleasant, not stressful as other past purchases at other dealerships had been. What a difference being at Rally Subaru compared to other places we went to test drive for this purchase! We would certainly go back for the right vehicle if we need again and would recommend this dealership to anyone. From our first contact to our last, we were treated kindly and fairly. The staff are friendly and knowledgable. They were patient with our questions and concerns and helped us make a positive decision for our driving needs. Thanks Kabir, Jordan and Rami. More
Had a problem with a check engine light, which got rather complicated, bur Johnathan and Jenelle in the service dept,got me in in record time, amazing. Thanks to both for going above and beyond. It was awe complicated, bur Johnathan and Jenelle in the service dept,got me in in record time, amazing. Thanks to both for going above and beyond. It was awesome. Thanks again. More
there was a mix-up when i brought my crosstrec in to have a trailer hitch installed but its been resolved to my satisfaction very quickly i am very happy at the resolution offered the service was fantastic a trailer hitch installed but its been resolved to my satisfaction very quickly i am very happy at the resolution offered the service was fantastic More
Will not be visiting again, after asking about test driving a used vehicle I had been interested in, I was told it had an offer in however it had fallen through this morning. So I took it for a test dr driving a used vehicle I had been interested in, I was told it had an offer in however it had fallen through this morning. So I took it for a test drive, found that it pulled rather aggressively to the right when accelerating, on returning and explaining this, I was told the vehicle had just come in and had not been ran through by the mechanics. Either one of these things was a lie or you're selling vehicles without having them inspected in anyway shape or form. Either way, not a place to be trusted. More
Davis Laboucane is excellent. I am also very pleased with the service. Davis was able to squeeze me in urgently and was clear in explaining my options. Thank you. I am also very pleased with the service. Davis was able to squeeze me in urgently and was clear in explaining my options. Thank you. More
This was the best experience I have ever had purchasing a new vehicle. Everyone was kind, friendly and knowledgeable. Any issue i had was quickly resolved, and i am extremely happy with my new vehicle and th new vehicle. Everyone was kind, friendly and knowledgeable. Any issue i had was quickly resolved, and i am extremely happy with my new vehicle and the service i have received! It was truly an amazing experience! More